The gym is well equipped with a good selection of machines and equipment but the gym feels very unsanitary. It seems no one wipes the machines and there's no sprays or wipes anywhere in the gym that I... See more
Company replied
Location
Switch locationThe Peel Centre, Whitebirk Drive, BB1 3HT Blackburn, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely love training at JD Gyms Blackburn, especially with my PT Sam. She’s amazing — super supportive, actually listens, and makes every session fun while still pushing me to get better. I’ve see... See more
Company replied
Best gym in East Lancashire The staff & PTS are absolutely amazing, very knowledgeable who go above and beyond for their members and get to know them Very well. The atmosphere is so good, clas... See more
Company replied
Hi, I joined the gym over two years ago, after a bad Motorsport accident which damaged my back, and I was told to try Yoga and Pilates classes, which I did. After four or five weeks my back was back... See more
Company replied
Company details
About JD Gyms - Blackburn
Written by the company
Contact info
The Peel Centre, Whitebirk Drive, BB1 3HT, Blackburn, Lancashire, United Kingdom
- 1254946736
4.2
Great
442 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely place
Lovely place , clean, plenty of equipment to choose from. I go at 5 am so never need to wait to use anything and have a lovely sauna and shower before my shift Perfect.😁👍
February 4, 2025
Reply from JD Gyms - Blackburn
We're so glad to hear you're enjoying your early morning workouts! It's wonderful that you find the equipment, sauna, and shower facilities to be perfect for your needs.
We appreciate your kind words and hope you continue to have positive experiences.
Best wishes
The JD Gyms Team 💚
I've been using the gym now for a few…
I've been using the gym now for a few years.
Location is great for work. People are friendly as are some of the staff.
But the machines are now constantly failing due to lack of maintenance.
If I have a late start at work I like to use the sauna, like to get in about 5.45 ish but sauna is nowhere near warm enough. The biggest issue is the changing rooms.
Closed from midnight till 5am for cleaning....... this is a joke. I pay for 24 hr access to everything. I am mostly in the gym anywhere from 2.30 onwards so when I'm finished I can't freshen up have to get changed in disabled toilet, have been told to use the disabled shower room, but this is always locked and when you ask the night staff about opening it you have no chance. There is also night security on so there should be no issue with the changing rooms being open.
February 11, 2025
Unprompted review
Reply from JD Gyms - Blackburn
Hello! Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in Blackburn, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps!
The JD Gyms Team 💚
Smelly showers
Went to the Blackburn jd,
Range of machinery and squat racks good,
The showers were horrendous, they stank of unrine. Unsure when they’d been last cleaned. (This was during off peak time around 2:30pm)
February 5, 2025
Reply from JD Gyms - Blackburn
Hi there
We appreciate your feedback and understand your disappointment with the cleanliness of the showers. We strive to maintain a clean and comfortable environment for all our members and will address this issue promptly.
Best wishes
The JD Gyms Team 💚
Really good gym
Really good gym, versatile and friendly. It is clean and up to standard with the newest equipment. Would highly recommend!
February 7, 2025
Unprompted review
Reply from JD Gyms - Blackburn
Thank you for your kind words! We're thrilled to hear you're enjoying our gym and its facilities.
We strive to provide a welcoming and well-equipped environment for our members, so we're delighted you're finding it to be a great place to work out.
Best wishes
The JD Gyms Team
Inconsistency with the sauna switch on…
Inconsistency with the sauna switch on times, unable to plan workouts/sauna alongside work, sauna not turned on today until 5:55, the opening times state 6am this should be up to a temperature of at least 70 at 6am to make it usable.
numerous people in the sauna since Christmas have been discussing using the new gym in Blackburn once open, this has been discussed with the staff member who turns the sauna on but we do not feel this is being relayed onto management.
February 3, 2025
Unprompted review
Reply from JD Gyms - Blackburn
Hi there
We understand your frustration and we value your feedback. We will share it with the team to ensure the sauna is consistently available and at a comfortable temperature for our members.
Best wishes
The JD Gyms Team
30yrs experience in Gyms - my honest non bias review
Likes: Sauna albeit small, Location is close to home.
Dislikes: Staff ignorant and minimal effort, equipment faulty and falling apart (I had to fix something before I could use it), maintenance is therefore shocking, cables fraying, benches covered in cracks, all individual benches have fixed inclined seat which isn't comfortable for people over 6' tall hanging off the bench, not enough free weights for the hundreds of people that all go between 5 & 7pm, 7 showers for 100s people (95% men), cable machines using multiple pulleys so if you're moving 90kg, it's actually only about 40kg which is rubbish feedback. Tripping over people, phones, keys, bottles, plates, machines and free weights left all over the place, poor lighting, really loud music which is completely unnecessary, everyone packed in like sardines - clearly a money making machine putting profit first; I feel less important here than at The Gym and am likely to be reverting back to them.
January 25, 2025
Reply from JD Gyms - Blackburn
Hi there
We appreciate you taking the time to share your feedback.
We are committed to providing a safe and enjoyable experience for all our members. We will take your feedback into consideration as we continue to improve our facilities and services.
We are working to address these issues and improve the overall experience for our members. We value your feedback and will use it to make positive changes.
Best wishes
The JD Gyms Team
Gym is massive but when you go in…
Gym is massive but when you go in changing room its very tiny and only 6 showers and tiny steam room. Evening time is packed out with many hundreds of people exercising and many waiting about 30 to 40 mins for shower,
January 28, 2025
Reply from JD Gyms - Blackburn
We appreciate your feedback.
We are always striving to improve our facilities and services, and your feedback is valuable to us.
Best wishes
The JD Gyms Team
JD gym review after 1-2 weeks
I liked that the machines did fulfil their purpose for building muscles though I find there a quite a few negatives personal to me: the noisy music, old machines (though most still achieve its usage) and the male changing rooms. I I'm not careful at times then I may see somebody naked which is not what I come for
January 18, 2025
Reply from JD Gyms - Blackburn
Hi there
We appreciate your feedback and understand your concerns. We strive to provide a comfortable and enjoyable experience for all our members. We'll take your comments about the music, equipment, and changing rooms into consideration as we continue to improve our facilities.
Best wishes
The JD Gyms Team
Reply from JD Gyms - Blackburn
Thank you for taking the time to leave a review.
We're delighted to hear you enjoy our gym's spacious and modern facilities. We appreciate your feedback on the women's section.
Best wishes
The JD Gyms Team
Not recommended
January 9, 2025
Reply from JD Gyms - Blackburn
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
WENT TO STRECTH & TONE & SPIN CLASS.
WENT TO STRECTH & TONE & SPIN CLASS.
BOTH WERE EXCELLENT
January 7, 2025
Reply from JD Gyms - Blackburn
We're so glad to hear you enjoyed your classes! We strive to provide a positive and effective workout experience for all our members. Thank you for your feedback.
Best wishes
The JD Gyms Team
What a great spin class with Peter
What a great spin class with Peter!
Music was fab
Thank you
December 10, 2024
Unprompted review
Jd gym blackburn
Jd gym blackburn. Today I tryed manger angi lomaxs spin. Wow I love spin and that as scored 12 out of 10 😊defo left feeling the burn top sech
December 5, 2024
Unprompted review
Reply from JD Gyms - Blackburn
Wow! Thanks for the 5star review and comments Shelley. It's really made our day and we have no doubt that Angie will be loving the 120% rating for her spin! 😀 Best Wishes, The JD Gyms Team 💚
Escape from Alcatraz
Unfortunately not good. It is on the website that it is £5 until 25th December. This is with the caveat you have to pay a month's membership from 25 Dec to 25 January, when a lot won't be able to use due to Xmas and New year. Please be upfront and honest and have this at the front of your offer. Be transparent.
I have enquired about cancelling on the 25th Dec and paying the fiver as advertised. Whilst in the gym and without confirming with me they have cancelled my membership straight away.
This has left me out of pocket and stuck in the gym for 40 mins as I couldn't get out and no staff around.
It's a real shame as the gym is decent but customer service and admin a disgrace. I have no doubt no one will respond to this message and I will get an automated email stated someone will try and look in 14 days.
Please help.
November 30, 2024
Unprompted review
Reply from JD Gyms - Blackburn
Hi there
Thank you for leaving us a review.
We have a member services team that are able to help you with any membership query or issue you maybe experiencing.
Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/
You can also speak to a member of staff within the gym next time you are there if you prefer.
Best wishes
The JD Gym Team 💚
New favourite gym
Really simple sign up process, great changing room facilities. Good gym equipment. Also has a girls only gym which is decently sized!
November 24, 2024
Reply from JD Gyms - Blackburn
Thank you for taking the time to leave us a review Amy. We aim to deliver a fantastic experience from the very start of your JD Gyms experience, including making your joining process as easy as possible for all of our members in each of our gyms. This is from our exceptional standards and world class service, all driven by our team to create the best environment to have your workout in and remain your favourite gym👍
Best Wishes,
The JD Gyms Team 💚
Great equipment but let down by a few…
Great equipment but let down by a few things.
Smelly toilets. First gym I’ve ever been that doesn’t have a door between the changing rooms and lavatories. The stench is awful.
Music is far too loud and rubbish. It over powers my own, even at full volume to which my phone raises an issue about my hearing health.
The lights dont dim anymore. There use to be a time of night when some of the lights would dim. But that has stopped.
November 27, 2024
Unprompted review
Reply from JD Gyms - Blackburn
Hi there
Thanks for leaving us some feedback.
With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on blackburn@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
Great gym with a great bunch of trainers!
Been a member for 2 months now. With working 2 jobs and a having a 2 year old I only find time to exercise in my lunch break. I find the classes available at a lunch time great. Kirsty that runs LBT is amazing. She is so supportive and my god she makes you work, there needs to be another LBT class at lunch!! Jake that runs burn on a Friday is awesome and very motivating! To be honest I enjoy all the classes and they are all a great bunch of trainers! Great gym. Thank you all!
November 27, 2024
Unprompted review
Reply from JD Gyms - Blackburn
Hi Kelby, thanks for the 5star review! It's great to hear your enjoying your experience so far and we hope you continue to enjoy the various classes available at our Blackburn gym on a lunch time, we are sure Jake and Kirsty will be loving your review!
Keep up the great work👍 The JD Gyms Team 💚
No Induction
Have not been given an Induction, should not have to ask.
Don’t see much staff either. Would like some help to get started
The toilets really stink out the changing rooms. Very overpowering odour and nothing is done about it until the end of day.
November 22, 2024
Reply from JD Gyms - Blackburn
Hi there Markus, Thank you for leaving us a review. We are disappointed to only receive the 2* rating.
As a lot of our members join online, not necessarily whilst they are in the gym, we do not make inductions compulsory so you are free to start using the gym immediately after joining if you feel happy to do so. We absolutely do offer them though, so If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you. You can email the manager on Blackburn@jdgyms.co.uk if you cannot manage to find a member of the team next time you are in.
You are also welcome to offer any additional feedback to the team at the same time to rectify any other issues that may be effecting your gym experience.
Best wishes The JD Gyms Team 💚
Complete Rip Off
25.99 for a month of the gym. Completely packed, not a single machine available. I didn’t even go at peak time either
November 19, 2024
Reply from JD Gyms - Blackburn
Hi there
Thank you for taking the time to leave us a review.
We strive to provide a positive experience for all our members, and we're sorry that your visit didn't meet your expectations. We appreciate your feedback and will take it into consideration.
Best wishes
The JD Gyms Team
Way to busy
Way to busy, can’t get on machines or in classes and you spend most of your session finding parking
November 11, 2024
Reply from JD Gyms - Blackburn
Hi there
We understand your frustration with the busy environment. We strive to provide a positive experience for all our members, and we appreciate you bringing this to our attention.
We are always looking for ways to improve our services and will take your feedback into consideration.
Best wishes
The JD Gyms Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.