JD Gyms - Bradford Reviews 

459
TrustScore 3.5 out of 5

3.6

Manningham Lane, BD1 3AH Bradford, Yorkshire, GB


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Rated 3 out of 5 stars

Women’s section is ok but often you are stood around waiting for machine to be free unless u go late evening/night and If u go more than once have problems entering doors won’t open and no staff to le... See more

Company replied

Rated 2 out of 5 stars

Staff needs to improve they attitude always get threats if I don’t put the weights back I’ll get suspended, sometimes it happens at busy time you forget to put weights back. If I was to get suspended... See more

Company replied

Rated 5 out of 5 stars

JD Gym in Bradford is a great place to get your workout on, seriously! The equipment is always clean and there's plenty of space, even during peak hours. l've been going for a while now and I'm really... See more

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Rated 5 out of 5 stars

Zumba classes at JD sports is one to definitely enroll onto for the ladies. A lovely and enthusiastic zumba instructor who has a variety of songs to cater to everyone. A mixture of upbeat songs vs som... See more

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Company details

  1. Gym

About JD Gyms - Bradford

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Manningham Lane, BD1 3AH, Bradford, Yorkshire, United Kingdom

  • 1274987128

3.6

Average

TrustScore 3.5 out of 5

459 reviews

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3.6

All reviews

(459)

4,590 reviews in the last 12 months

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Rated 1 out of 5 stars

Scale in women’s changing room is…

Scale in women’s changing room is broken, some of the equipments are broken.
You can’t find staff at any time.

March 14, 2024
JD Gyms - Bradford logo

Reply from JD Gyms - Bradford

Hi there

Thank you for leaving us a review.

We are sorry to read that the scale is broken. Please reach out to the General Manager who can update you on the timeframe to have this fixed. The email address is bradford@jdgyms.co.uk

We hope this helps.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Add more treadmills in ladies gym when…

Add more treadmills in ladies gym when it's busy never get chance to go on it improve the cleaning in ladies changing area .

February 26, 2024
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Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Nice easy access

Nice easy access, Plenty of space the use of a sauna is great, lots to choose from.

February 25, 2024
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Reply from JD Gyms - Bradford

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

The gym is a mess

The gym is a mess. A lot of devices are out of order. Dumbbells are all over the place even in non-dumbbell areas. Devices are low in count. Some are even missing.

February 19, 2024
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Reply from JD Gyms - Bradford

Hi there

Thank you for the review! We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚  

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

No good parking constant parking…

No good parking constant parking tickets,air conditioning malfunctioning smells of body odor and very unhygienic sauna area need constant cleaning

February 18, 2024
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Reply from JD Gyms - Bradford

Hi there

We are sorry to hear that you have received a parking ticket. When parking at our Bradford gym you can stay for 2 hrs with no reg entry. However, if you would like to stay longer you will need to input your registration number into the ipad which is inside the gym.

With regards to the cleanliness of the sauna area, we do have regular cleaning in operation, however if you think something has been missed, please notify a member of staff so that they can arrange for this to be resolved without delay.

I hope this helps.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Air conditioning hardly ever on and…

Air conditioning hardly ever on and treadmills always out of order

December 22, 2023
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Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Normally love this gym but after…

Normally love this gym but after rejoing this month it seems to have gone down hill. In the women’s section I’ve noticed a few of the weight machines are broken and a couple of treadmills also out of service

February 15, 2024
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Reply from JD Gyms - Bradford

Thanks for leaving us some feedback. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken.

We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.

If you'd like updates on anything relating to the equipment in the gym you can always email your General Manager on bradford@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Easy to join

Easy to join. Staff being Fatima was great. Women only gym great. Can work out in main section and men very respectful unlike some other gyms. All round a solid experience. This is the Bradford gym.

February 14, 2024
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Reply from JD Gyms - Bradford

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Clean open environment

Clean open environment

February 1, 2024
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Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review!

It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Bradford logo

Reply from JD Gyms - Bradford

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 1 out of 5 stars

Gym door is broken not working properly…

Gym door is broken not working properly yesterday I went to gym twice door not working gym staff not allowing me to go in

January 9, 2024
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Reply from JD Gyms - Bradford

Hi there

We are sorry to hear this. We can assure you if the door wasn't working at the time of your visit, our team will have reported to the maintenance team to be fixed ASAP.

We are sorry if this caused you any inconvenience at the time.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Entrance is an issue too many members…

Entrance is an issue too many members around makes it’s uncomfortable to enter.
Ladies gym area very small and it’s gets very busy, not have enough equipment in ladies only area, some equipment are faulty i.e treadmill, it hasn’t been fixed for longe time other members has mentioned. No ladies only class in the evening which is a shame because the studio is so big and very nice..
I have spoken to some members who inform they don’t like to attend any classes because it’s mix.. toilet need to be clean more often it’s get dirty very quickly. Sauna, shower is very nice. Male staff need to give more noticed when coming to ladies only area.

January 4, 2024
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Reply from JD Gyms - Bradford

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

If there is anything you are specifically unhappy with, we would urge you to inform the General Manager of your gym so that they can look into the circumstances and help to rectify without delay. You can reach them on bradford@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚 

Rated 2 out of 5 stars

Small, damaged and understaffed.

Started at Bradford JD after using both birstall and Leeds South in the past. Quite a few of the machines in the gym are broken, missing levers or simply out of order/awaiting repair, this wouldn't be too much of an issue in a bigger gym but as this is a smaller gym which is very busy it causes issues. The gym is also very untidy with a lot of the weights not correctly re-racked and therefore a pain to find when needed, I know this is due to gym goers themselves but I think this could be rectified with more staff around the gym as at times it is very hard to find any members of staff.

January 2, 2024
JD Gyms - Bradford logo

Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review.

We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask!

We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

I am really happy with the gym and the…

I am really happy with the gym and the facilities there so far. It was really busy the first week of Jan and we couldn't get on the treadmills but at the weekend its pretty quiet and everything was free. There is a treadmill out of order that needs sorting. The changing rooms and saunas are great. Yet to try any classes but the studio and other areas look well equiped. Wayne at the front desk is amazing and was really helpful, so was Nas, they made rejoining very easy for me and my daughter,Thank you.

January 2, 2024
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Reply from JD Gyms - Bradford

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 2 out of 5 stars

Good gym but some disadvantages

Gym is spacious and a lot of equipment but many machines out of order and women’s changing area doors are constantly open which is not nice. Parking by the gym is so small people are blocking other cars by parking opposite it which makes it almost impossible to get out.

January 2, 2024
JD Gyms - Bradford logo

Reply from JD Gyms - Bradford

Hi there

Thanks for leaving us some feedback.

Our staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible.

We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.

If you have any concerns about equipment, please notify staff on site as soon as you can.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Good

It’s good but getting very busy in the evening as no lockers available or to hang your clothes .

December 31, 2023
Rated 5 out of 5 stars

Nice big gym

Nice big gym. Ladies area very nice and full privacy . Took spinning class very good. Best part 24 hours so i can go whenever its convenient. Free and spacious parking .

December 30, 2023
JD Gyms - Bradford logo

Reply from JD Gyms - Bradford

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great experience

Great experience, easy to join. The manager in Bradford was very helpful.

December 27, 2023
JD Gyms - Bradford logo

Reply from JD Gyms - Bradford

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Rude staff and a health hazard

The gym closing time was advertised as 4pm, I turned up an hour before closure and the doors were locked, waited 5 minutes and constantly rang the buzzer. A member was leaving so the staff member had to open the door. The staff member would not let me in even though there was an hour left on the advertised closure time on the door. When I asked more about this 'rule', the staff member said its his rule and he said it doesn't need to be stated. Other people had also turned up, like me they were not happy with this rule and argued that they would have come in earlier had they known that entry would be refused an hour prior to closure. Very poorly trained and rude staff member who just was slamming the door in the faces of the people who pay his wages when challenged about his self imposed rule. In addition, the weights area is more often than not - a mess and you have to go looking for the weights as they are hardly ever on the racks. They are often on the floor which is a trip hazard.

December 24, 2023
Unprompted review
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Reply from JD Gyms - Bradford

Hi there

Thank you for sending in your review. We are sorry to hear about your experience. This has been raised with the Area Manager who is investigating the reasons behind the early closure.

We always welcome your feedback as it helps us improve our service you and other members.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Male members of staff came into the…

Male members of staff came into the women’s changing rooms whilst my friend was still not changed, and into the women’s section of the gym

December 4, 2023
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Reply from JD Gyms - Bradford

Good afternoon

Keeping our changing rooms clean is a top priority and they need to be checked regularly in order to keep on top of tasks.

Where possible a male cleaner will check the male changing rooms and vice versa, but there will be occasions where our male cleaner is not on shift, so a female cleaner will cover for them. This does also happen the other way around from time to time. They will announce themselves before entering or get another member of staff to enter ahead of them to make members aware.

Best Wishes,
The JD Gyms Team 💚

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