JD Gyms - Bromborough Reviews 

122
TrustScore 4 out of 5

3.9

Candy Park, Old Hall Lane, Birkenhead, CH62 3PE Wirral, Liverpool, GB


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Rated 4 out of 5 stars

I’ve been training at JD Gyms for a while now and it’s been a really good experience overall. The gym is well equipped, clean, and has a great atmosphere for training whether you’re new or more... See more

Company replied

Rated 1 out of 5 stars

Female changing rooms beyond cold. This is an ongoing problem for months. Ceiling tile missing in changing room. There is a heater in the office for JD staff so I'm sure they woulld not mind you getti... See more

Rated 5 out of 5 stars

Been a member since it opened and recently upgraded to the multi site pass as I work away alot but the Bromborough gym is by far the best gym, loads of equipment and space even at peak times. I also a... See more

Company replied

Rated 5 out of 5 stars

Just finished a JD Burn with Louis this morning 😊 Got to say he’s a very personable, approachable trainer who always makes you welcome in his class. Great range of exercises suitable for all levels o... See more


Company details

  1. Gym

About JD Gyms - Bromborough

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Candy Park, Old Hall Lane, Birkenhead, CH62 3PE, Wirral, Liverpool, United Kingdom

  • 0151 3054933

3.9

Great

TrustScore 4 out of 5

122 reviews

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3.9

All reviews

(122)

4,467 reviews in the last 12 months

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Rated 5 out of 5 stars

jade is very helpful around the gym she…

jade is very helpful around the gym she is always there when ever you need to ask questions and she will always answer your questions in a lot of detail.

August 12, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Wow! Thanks for the 5star review and comments. It's really made our day 😀
we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience.

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great Gym With Excellent PT Support

Such a great gym, equipment is user friendly and the ambience of the gym is conducive to getting a solid workout experience. PT support from Elise is second to none. She is so motivational and encouraging. I highly recommend both JD Gyms & Elise. 5 star rating⭐️⭐️⭐️⭐️ ⭐️

July 23, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great facilities

Great facilities, everytime I go no matter what time of the day there are always equipment available to use, music is on in the background but not to loud, personal trainers friendly and approachable

July 31, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Gym very clean

Gym very clean. Great equipment. Staff very helpful.

July 19, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent service from managers to…

Excellent service from managers to PTs.. very friendly and nice atmosphere... Definitely recommend

July 3, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing class

Jamie gave the best workout, and it’s a very rewarding experience. It’s one of the best classes I’ve been on and it really will make you stronger

June 28, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym, always so clean and plenty of equipment available.

PT sessions are also available and these are great value too as the staff are very helpful and friendly.

June 19, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be.

We hope you continue to enjoy your fitness journey with us ⭐

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Good

Very very good

June 3, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym equipment

Good gym equipment. Nice staff.

May 31, 2024
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym, nice atmosphere approachable staff

May 14, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym, well maintained and all the equipment you need

April 27, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good gym

Good gym, good equipment but wayyyy too busy in peak hours, worth the price though!

April 24, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Thank you for leaving us a review, we love to hear that you are enjoying your gym experience with us ⭐

We appreciate your feedback and will use this to help us improve our service in the future.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym

Good gym, good layout and all round good atmosphere. Staff are always friendly and helpful!

April 13, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good gym equipment and classes

Good gym equipment and classes, could just do with cleaning stations being brought back

April 20, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Thank you for leaving us a review, we love to hear that you are enjoying your gym experience with us ⭐

We appreciate your feedback and will use this to help us improve our service in the future.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Removal of hygiene controls at JD gym Bromborough have recently returned from North…

I have recently returned from North American. We had temporary passes to a gym in Milwaukee . Cleanlinesses was a priority and cleaning wipes were dispensed in multiple locations.
Members who left a machine uncleaned had their membership terminated!
I returned from America to find all cleaning stations at JD gyms have been terminated.
Where members consulted?
I do not want to touch other peoples sweat and germs !
I approached the assistant managed who informed me members are expected to bring a towel and they clean the machines once a day !
That is totally unacceptable.
I have spoke to any members who feel the same way .

March 25, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there

Thanks for the review. The cleaning stations in our gyms have been removed. These were first introduced during the pandemic when Government restrictions required us to do so. Since all restrictions were lifted some time ago, we have been gradually returning to our normal operations, with the cleaning stations being one of the last remaining measures.

We have however, provided extra bottles of sanitiser around the gym and we do encourage our members to bring in their own towel to clean off the equipment after use. Alongside this, we also have cleaners in the gym who frequently clean the equipment and work to ensure a high standard is maintained. If you do notice any equipment needs a wipe down, please let a member of staff know.

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

FAB GYM, TEAM WORK NEEDS IMPROVING

Okay, bluntly as I have to rush to work...
Firstly Il start off with Kayle he is THE MAN, so efficient, so brilliant, giving tips, even if you're a solo gym goer like myself, Really lovely lad, Hollie as well absolute grafter, always busy, massive smile. There's a chap (I dont know by name but wears glasses) who did a charity marathon walk at the entrance a few weeks ago, who is absolutely delightful, I HATE that there's one of their team members has earned a two star review (those guys and the gym is a 5* venue I cant fault them) But unfortunately I would hinder a guess, that you are all a team. And as phenomenal as the sauna is, the membership price and most of the staff. you've been let down, I don't know her name, or her position, I would wager management. Asian girl, black hair and glass's with a horrendous attitude, shrewd, no "good morning", no "how are you", No introduction, lacks a smile, it's beyond me. She will ask questions, with no rappor and won't give a chance to answer. frankly put. Quite ugly to wake up too and have as a welcoming. (I gym around 8am before work)

I know the behaviour only too well. and i'm sure that friendly customer service has died with technology.

People that go to a gym will all understand bad moods, and off days, but may I make a suggestion, if you're, having an off morning, or a disgruntled day, perhaps announce it from the get go, Like
"Hello, Im so and so, please forgive me i'm having such a hectic morning today" and then ask your questions? blah blah blah.

Or perhaps there's a minor inconvenience for you at your work place, from a certain individual, perhaps approach them with a smile, and a "Good morning..."

Im unfamiliar with who you are, neither is it any of my business to establish a friendly relationship. i've seen all i've needed to see.

In case you are wandering, I am the male with the dreadlocks, who know perfectly well who I am. I honestly hope you read this. And I hope you come and have a chat with me, the next time I'm in.

I rarely complain unless necessary, so to have me, on my computer, writing this, before work on Sunday. It's may I say, the third time you've caused a mere spanner in my works. And id like you to address it.

March 24, 2024
Unprompted review
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Reply from JD Gyms - Bromborough

Hi there Elas

Thank you for taking the time to leave this review.

It's great to hear that the majority of your interactions with the team have been positive. But saddened to read that this isn't always the case.

We have reached out the the Area Manager who is going to address this. They will also contact you in due course to aplologies for the hostility shown to you.

We hope you have a great day!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Best Commercial gym in the area

Great gym with all the equipment you need, moved from PureGym and haven’t looked back. PTs are all friendly, approachable and always happy to assist - highly recommend!

March 19, 2024
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. We're so pleased to hear you are enjoying your experience with us 💚

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Gave 4 stars originally now 2....never…

Gave 4 stars originally now 2....never any toilet roll the place is dirty and always too busy I can't stick to any plan
Cleaners coming round while your training getting in your way
People just leave weights lying around everywhere
Gonendownhill

March 15, 2024
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on bromborough@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Quality gym with a great atmosphere

Quality gym with a great atmosphere, Its always tidy and the staff are great. Highly recommend.

March 11, 2024
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Hi there

Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities! We will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

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