I’ve been training at JD Gyms for a while now and it’s been a really good experience overall. The gym is well equipped, clean, and has a great atmosphere for training whether you’re new or more... See more
Company replied
Candy Park, Old Hall Lane, Birkenhead, CH62 3PE Wirral, Liverpool, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I’ve been training at JD Gyms for a while now and it’s been a really good experience overall. The gym is well equipped, clean, and has a great atmosphere for training whether you’re new or more... See more
Company replied
Female changing rooms beyond cold. This is an ongoing problem for months. Ceiling tile missing in changing room. There is a heater in the office for JD staff so I'm sure they woulld not mind you getti... See more
Been a member since it opened and recently upgraded to the multi site pass as I work away alot but the Bromborough gym is by far the best gym, loads of equipment and space even at peak times. I also a... See more
Company replied
Just finished a JD Burn with Louis this morning 😊 Got to say he’s a very personable, approachable trainer who always makes you welcome in his class. Great range of exercises suitable for all levels o... See more
Written by the company
Candy Park, Old Hall Lane, Birkenhead, CH62 3PE, Wirral, Liverpool, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
jade is very helpful around the gym she is always there when ever you need to ask questions and she will always answer your questions in a lot of detail.

Reply from JD Gyms - Bromborough
Such a great gym, equipment is user friendly and the ambience of the gym is conducive to getting a solid workout experience. PT support from Elise is second to none. She is so motivational and encouraging. I highly recommend both JD Gyms & Elise. 5 star rating⭐️⭐️⭐️⭐️ ⭐️

Reply from JD Gyms - Bromborough
Great facilities, everytime I go no matter what time of the day there are always equipment available to use, music is on in the background but not to loud, personal trainers friendly and approachable

Reply from JD Gyms - Bromborough
Clean equipment and facilities, friendly staff and PTs on site, great gym.

Reply from JD Gyms - Bromborough
Excellent service from managers to PTs.. very friendly and nice atmosphere... Definitely recommend

Reply from JD Gyms - Bromborough
Jamie gave the best workout, and it’s a very rewarding experience. It’s one of the best classes I’ve been on and it really will make you stronger

Reply from JD Gyms - Bromborough
Great gym, always so clean and plenty of equipment available.
PT sessions are also available and these are great value too as the staff are very helpful and friendly.

Reply from JD Gyms - Bromborough

Reply from JD Gyms - Bromborough

Reply from JD Gyms - Bromborough

Reply from JD Gyms - Bromborough
Good gym, good equipment but wayyyy too busy in peak hours, worth the price though!

Reply from JD Gyms - Bromborough
Good gym, good layout and all round good atmosphere. Staff are always friendly and helpful!

Reply from JD Gyms - Bromborough
Good gym equipment and classes, could just do with cleaning stations being brought back

Reply from JD Gyms - Bromborough
I have recently returned from North American. We had temporary passes to a gym in Milwaukee . Cleanlinesses was a priority and cleaning wipes were dispensed in multiple locations.
Members who left a machine uncleaned had their membership terminated!
I returned from America to find all cleaning stations at JD gyms have been terminated.
Where members consulted?
I do not want to touch other peoples sweat and germs !
I approached the assistant managed who informed me members are expected to bring a towel and they clean the machines once a day !
That is totally unacceptable.
I have spoke to any members who feel the same way .

Reply from JD Gyms - Bromborough
Okay, bluntly as I have to rush to work...
Firstly Il start off with Kayle he is THE MAN, so efficient, so brilliant, giving tips, even if you're a solo gym goer like myself, Really lovely lad, Hollie as well absolute grafter, always busy, massive smile. There's a chap (I dont know by name but wears glasses) who did a charity marathon walk at the entrance a few weeks ago, who is absolutely delightful, I HATE that there's one of their team members has earned a two star review (those guys and the gym is a 5* venue I cant fault them) But unfortunately I would hinder a guess, that you are all a team. And as phenomenal as the sauna is, the membership price and most of the staff. you've been let down, I don't know her name, or her position, I would wager management. Asian girl, black hair and glass's with a horrendous attitude, shrewd, no "good morning", no "how are you", No introduction, lacks a smile, it's beyond me. She will ask questions, with no rappor and won't give a chance to answer. frankly put. Quite ugly to wake up too and have as a welcoming. (I gym around 8am before work)
I know the behaviour only too well. and i'm sure that friendly customer service has died with technology.
People that go to a gym will all understand bad moods, and off days, but may I make a suggestion, if you're, having an off morning, or a disgruntled day, perhaps announce it from the get go, Like
"Hello, Im so and so, please forgive me i'm having such a hectic morning today" and then ask your questions? blah blah blah.
Or perhaps there's a minor inconvenience for you at your work place, from a certain individual, perhaps approach them with a smile, and a "Good morning..."
Im unfamiliar with who you are, neither is it any of my business to establish a friendly relationship. i've seen all i've needed to see.
In case you are wandering, I am the male with the dreadlocks, who know perfectly well who I am. I honestly hope you read this. And I hope you come and have a chat with me, the next time I'm in.
I rarely complain unless necessary, so to have me, on my computer, writing this, before work on Sunday. It's may I say, the third time you've caused a mere spanner in my works. And id like you to address it.

Reply from JD Gyms - Bromborough
Great gym with all the equipment you need, moved from PureGym and haven’t looked back. PTs are all friendly, approachable and always happy to assist - highly recommend!

Reply from JD Gyms - Bromborough
Gave 4 stars originally now 2....never any toilet roll the place is dirty and always too busy I can't stick to any plan
Cleaners coming round while your training getting in your way
People just leave weights lying around everywhere
Gonendownhill

Reply from JD Gyms - Bromborough
Quality gym with a great atmosphere, Its always tidy and the staff are great. Highly recommend.

Reply from JD Gyms - Bromborough
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.