JD Gyms - Bromborough Reviews 

122
TrustScore 4 out of 5

3.9

Candy Park, Old Hall Lane, Birkenhead, CH62 3PE Wirral, Liverpool, GB


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Rated 4 out of 5 stars

I’ve been training at JD Gyms for a while now and it’s been a really good experience overall. The gym is well equipped, clean, and has a great atmosphere for training whether you’re new or more... See more

Company replied

Rated 1 out of 5 stars

Female changing rooms beyond cold. This is an ongoing problem for months. Ceiling tile missing in changing room. There is a heater in the office for JD staff so I'm sure they woulld not mind you getti... See more

Rated 5 out of 5 stars

Been a member since it opened and recently upgraded to the multi site pass as I work away alot but the Bromborough gym is by far the best gym, loads of equipment and space even at peak times. I also a... See more

Company replied

Rated 5 out of 5 stars

Just finished a JD Burn with Louis this morning 😊 Got to say he’s a very personable, approachable trainer who always makes you welcome in his class. Great range of exercises suitable for all levels o... See more


Company details

  1. Gym

About JD Gyms - Bromborough

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Candy Park, Old Hall Lane, Birkenhead, CH62 3PE, Wirral, Liverpool, United Kingdom

  • 0151 3054933

3.9

Great

TrustScore 4 out of 5

122 reviews

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3.9

All reviews

(122)

4,519 reviews in the last 12 months

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Rated 5 out of 5 stars

What more can you ask for

What more can you ask for!
Quality service and quality equipment!
The sheer size of the venue, you’ll never be in short supply of your favourite machine, the overall aesthetic is next to none! You will not be disappointed, Ellie McFarland is an absolute delight, such a warm welcoming nature. Showed me around the facilities going above and beyond! Promote this lady! ❤️

August 27, 2023
Unprompted review
Rated 5 out of 5 stars

Jd gyms Brombrough

Brilliant gym, great atmosphere!!
Great classes, been doing PT with Tom Adams, great PT helps with nutrition, confidence in the gym and gets you great results! Defiantly reccomend JD gyms and Tom!

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

A great gym!

Great gym! Amazing instructors, good vibes and the best classes, especially spin with kate and ste!

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous gym

Fabulous gym, great price, great equipment. Tom is the best PT and spin with Kate and Ste is fantastic, completely addictive

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Really good gym with lots of equipment

Really good gym with lots of equipment. Staff are always so friendly and happy to help. Paul Sherlock PT has been amazing to work with these past few months, already seen so much progress with the help of his training sessions. Highly recommend.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

JD Gyms Bromborough

I’ve been coming here since day one. The team is great and the atmosphere makes it the best gym on the Wirral. It’s always clean and the cleaners are lovely. Special mention to Shirley who always has time for a chat!

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Best gym ever 😍 with a real 'feel good'…

Best gym ever 😍 with a real 'feel good' vibe and friendly atmosphere.

Extremely friendly and professional management team with Martin and Ellie, staff always visible and ready to help.
The range of equipment is far superior to other gyms, the gym caters for all training needs.

Fantastic facility, excellent value for money
I love this place.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

The best commercial gym I’ve been to

This gym is the best commercial gym I’ve been to. From the large variety of apparatus within the gym to the way all dumbbells are set out in weight order. Cleanliness, staff, changing rooms, overall space- I can’t find a fault.

July 5, 2023
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Wow! Thanks for the 5star review and comments. It's really made our day 😀 Best Wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Even customer services team are lacking…

Even customer services team are lacking in customer services. Doesn't seem like they read the email thread keep asking you same questions. When call up no one knows what your talking about. Very dissatisfied

May 27, 2023
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Great gym and classes

Great atmosphere and huge range of equipment. I mainly go to classes which are well run and always busy.
Especially like Kerryn's spin class on a Monday evening - a great instructor and a fun class.

May 8, 2023
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Hello, thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 1 out of 5 stars

Gym so busy and can't get in contact…

Gym so busy and can't get in contact with anyone to get rid of my membership and a refund as I haven't even use the gym once 40 min on a call still waiting

April 25, 2023
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Hi there

We are sorry to hear you have had trouble getting through. If you wish to cancel your membership, you can do this by raising a cancellation using the following link:

https://help.jdgyms.co.uk/support/tickets/new

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

So busy gym

Gym so busy in edge lane.pepole can't work out good.

March 26, 2023
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Hi there

Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

I enjoyed the gym but customer service…

I enjoyed the gym but customer service is just below average waited 35 mins to get a luke on the phone, I froze my account due to cost of living issues, but freezing doesn’t mean right there on the day it means it takes 15 days to freeze the account, but your entry code does freeze instantly, but they will take the month of your account even tho you can’t use the gym, technically the only good thing is has is a sauna the rest is the same as pure gym which is cheaper and when your want to freeze your account it freezes on the day, I won’t recommend jdgyms as customers get treated like garbage,

February 6, 2023
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Good afternoon

Thank you for talking the time to leave us a review. Your feedback is really important to us and we will use this in the future to help us provide the better service.

With regards to the freeze of your membership, we aren't able to freeze the payment on the day, we do state this in the terms of your membership and try to be as transparent as possible. However, we do not freeze your access until the payment is frozen, therefore you will have access to the facilities until the payment freezes.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic gym and PT's

Been a member since it opened and recently upgraded to the multi site pass as I work away alot but the Bromborough gym is by far the best gym, loads of equipment and space even at peak times. I also attend Aaron's and Tyler's jd burn classes and they are both great classes with great instruction. Thank you to all at jd bromborough for a great gym.

December 5, 2022
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Thanks for the 5star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 2 out of 5 stars

The gym is probably the 2/3rd best gym…

The gym is probably the 2/3rd best gym I have been to I would give it 5/5 for that.

However the opening times are no good for me and will which has left me to leave the gym. With my 2 young children my time is limited to when I can get there so it's either first thing in the morning or last thing at night. So when it opens at 6 there abig queue to get I. So by the time you get on something it's 10 past 6, which leave you not long enough. then by time kids are in bed i get there for just after 9 it getting close to closing time. Then at the weekends it reduced hours so it's a no go and even worse for bank holiday.

If they just opened up 5-11 every day with a fob system it would be by far the best gym I. Wirral and they would probably improve the membership renewals.

July 14, 2022
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Hello, thank you for leaving a review.

Our opening times are available to be seen on the website prior to signing up to make sure this suits you.

We wish you well on your fitness journey moving forward!

Thanks. The JD Gyms Team 💚

Rated 1 out of 5 stars

Make sure you read the small print…

Make sure you read the small print before joining, they have a 30 day clause in the pay monthly membership so no matter if you want to stop they will take another month of payment from your account. JD Gym should not be allowed to do this, I requested a refund and the response is below

Hello David,

Thank you for contacting JD Gyms, I hope you are well.

Please be advised that you are required to give 30 days notice for a cancellation and any payments due in this time will be collected as a final payment.

Therefore when you raised your cancellation request on the 19/06/22 a payment was due on the 22/06/22 as this was within 30 days from the cancellation. Therefore the payment on the 22/06/22 is your final payment giving you access until the 21/07/22 as per the terms and conditions you agreed to upon sign up.

On this occasion you would not be eligible to receive a refund as this payment was taken in line with terms and conditions.

Kind regards,
JD Gyms

June 30, 2022
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Hello David, thank you for leaving a review.

As per the terms and conditions that are agreed to, cancellations do require 30days notice so no clause in sight as this information is available to you during the joining process, before you actually sign up.

Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

JD Bromborough are very clever !!

JD Bromborough are very clever !!!
They employ people like Kate & Steve who from outside the spin room look lovely. They lure you in by being friendly and chatty and are all smiles. Don't be fooled ! they get you in the class and then they change to spinning demons until you physically cannot walk by the end and the worst part is you always go back for more !! Great class tonight Steve. ALWAYS love the last song !!

June 15, 2022
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Thank you for taking the time to leave us a review Rachael- we absolutely love to hear this feedback for Kate and Steve. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience thanks to our amazing team.

The JD Gyms Team💚 

Rated 5 out of 5 stars

Wednesday night spintastic!

Wednesday night spin is the best! Kate and Steve are great at motivating you to keep going and the music is always fantastic. I missed going to spin after 24/7 closed down, so I am glad Kate and Steve are here 💪

April 28, 2022
Unprompted review
JD Gyms - Bromborough logo

Reply from JD Gyms - Bromborough

Hello! Thanks for taking the time to leave this review! We are delighted to see this is 5 stars and are so pleased to see you are enjoying our spin classes with Kate & Steve! Keep up the hard work on your fitness journey!💚

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