JD Gyms - Castleford Reviews 

208
TrustScore 4 out of 5

3.9

Colorado Way, Xscape Yorkshire, WF10 4TA Castleford, GB


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Rated 2 out of 5 stars

The weights are always all over the gym, there isn’t enough of the equipment people use the most and the smells from the drains is often noticeable

Company replied

Rated 5 out of 5 stars

I had previously been at the Exercise4less gym and wasnt the biggest fan but since joining in February I have really enjoyed going to JD Castleford. New management doing a great job down here. Special... See more

Company replied

Rated 4 out of 5 stars

Abundance of benches and squat racks so little need to wait for availability, Wide variety of machines, clean toilets which others gyms in the area don’t have, good music, nice views of the snow slo... See more

Rated 5 out of 5 stars

Great gym. Just need air con over the treadmills to work please. It's not easy to do this but if the temperature is closer to 16 degrees, this enables members to do high intensity aerobic /... See more

Company replied


Company details

  1. Gym

About JD Gyms - Castleford

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Colorado Way, Xscape Yorkshire, WF10 4TA, Castleford, United Kingdom

  • 01977 804995

3.9

Great

TrustScore 4 out of 5

208 reviews

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3.9

All reviews

(208)

4,594 reviews in the last 12 months

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Rated 5 out of 5 stars

Welcoming gym

Welcoming gym, lots of cardio equipment and free weights. Good range of machines but limited availability at times. Friendly staff and a good choice of PTs on site. Changing rooms, showers, and saunas are all well-maintained. Recommend for beginners and experienced gym-goers alike

October 24, 2023
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Reply from JD Gyms - Castleford

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Found it difficult to use the app for…

Found it difficult to use the app for me to get in but a member of staff did it all for me and sorted it out.

October 8, 2023
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Reply from JD Gyms - Castleford

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 4 out of 5 stars

I feel confident in myself going to…

I feel confident in myself going to this gym

October 7, 2023
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Reply from JD Gyms - Castleford

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Jd gyms is a great gym with no pressure…

Jd gyms is a great gym with no pressure whether it be training, joining or if its not for you cancelling

September 28, 2023
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Reply from JD Gyms - Castleford

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 2 out of 5 stars

I went to JD Gyms Castleford today

I went to JD Gyms Castleford today, and I always use the sauna after my workouts, and today I had a lot of issues with it, the light was on, but the sauna was switched off, so I attempted to call JD Gyms Castleford phone number, as I wasn't decent to go downstairs as I was in my swimsuit, I phones 7 times without any answer for any of the attempted phone calls. I have done this method before to tell reception that the sauna wasn't on, and they have always come up to the ladies sauna and switched it back on, however today I had 7 failed phone call attempts, then a cleaning lady, thought she had fixed it bless her, and that it would kick in, in 10 mins, anyways I waited 10 minutes and it still wasn't working, all she could do was apologies, so she said she would tell reception, and she came back to only tell me, that the manager said that I would have to wait, how rude is that! I was waiting about trying to phone for 15 minutes, to only wait another 10, for her to say I would have to wait!
When I had been waiting nearly half an hour for a sauna! I have no idea who this person is, but I to wait, how rude is that! I was waiting about trying to phone for 15 minutes, to only wait another 10, for her to say I would have to wait!
When I had been waiting nearly half an hour for a sauna! I have no idea who this person is, but I have never felt any less important than I have today, JD Gyms staff are usually pleasant, but today the 24th Of September, I have has the most unpleasant experience, I just wanted to put this out there, as I don't like the companies chose of management! Thank you for your time.

September 24, 2023
Unprompted review
Rated 4 out of 5 stars

New gym experience

Abundance of benches and squat racks so little need to wait for availability, Wide variety of machines, clean toilets which others gyms in the area don’t have, good music, nice views of the snow slope.

Only reason for 4/5 is you need QR code to enter the gym which requires wifi access and a phone to be on your person. Would rather have a code to input however I’m aware this could create a social membership ie., many people using the same membership access.

September 2, 2023
Rated 5 out of 5 stars

New member

Don’t like gyms but pushed myself to join. Hannah Banks has been absolutely fantastic, putting my mind at rest and making me feel at ease.

August 15, 2023
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Reply from JD Gyms - Castleford

Hi there, thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.

The JD Gyms Team 💚  

Rated 1 out of 5 stars

Rude & childish management

Rude & childish management, dirty gym, very dated and dirty equipment, dirty changing rooms, showers including the sauna........

I joined the gym in Castleford a few weeks ago as I'd seen the video online (it's nothing like it please save your money and don't sign up) the place is embarrassing not a cleaning cloth, paper towels, or spray anywhere and when I asked if I could have some to wipe someone else's sweat off the machine I was told no due to cost savings we don't offer it! Wait, what am I supposed to bring my own cleaning materials? This was also noted in the spin class I tried, bikes were faulty, old and smelled I could not clean them before or after use.

I was told when I joined that they normally open 10 mins early which is great as that helps me get to work on time however this week 40 plus people were left outside as no one bothered to turn up and open up the gym........ then because someone complained the next day we were all told sorry but the manager is upset because someone reported them and has said no one is allowed until after 6 to prove a point eventually at 6.05 the doors were unlocked and 30 plus people forced to queue to get through the turnstiles.

You will not be getting another month's subscription and not what you would expect from a brand like JD.

August 15, 2023
Unprompted review
Rated 3 out of 5 stars

Not clean

The gym has plenty of equipment, and has great opening hours. The quality and state of repair of some of the equipment is not however very good. There are pins missing from machines. The machines are rickety and difficult to adjust, with very worn pads. The toilets and changing rooms are also not very clean. The toilets especially. There is also rarely a member of staff to be seen for assistance.

July 27, 2023
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Reply from JD Gyms - Castleford

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on castleford@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

The gym was clean and plenty of…

The gym was clean and plenty of available equipment. Staff very helpful

July 28, 2023
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Reply from JD Gyms - Castleford

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym

Gym good for beginners and experienced

July 24, 2023
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Reply from JD Gyms - Castleford

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 4 out of 5 stars

Not enough showers for such a big gym

Not enough showers for such a big gym, also no clock in view when in the sauna ...apart from that it's amazing

July 19, 2023
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Reply from JD Gyms - Castleford

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms so far 💪💚

Rated 4 out of 5 stars

Good selection of classes included in…

Good selection of classes included in membership, open to all abilities which is good when just starting out.
Lots of equipment but very popular during pre-work and post-work hours so best to have alternatives for any personalised work outs otherwise you might be waiting a while.
Easy entry system and polite staff in Castleford.

July 20, 2023
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Reply from JD Gyms - Castleford

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

More likely you will love it

It’s not a crazy busy gym , with lots of choices of exercises , a bit of everything i would say. Only few downfalls are : the fact that i haven’t seen tap water yet anywhere around the gym floor, maybe i missed it , the racks with the extensions for the exercise machines are actually boxes but are there at least ,and it’s taking them quite a bit to repair the broken station will do with a bit more cable machine as i’v seen they always busy but in the same time because of the space , you would have to replace another machine , so really not bothered as much .
Strongly recommend to try it before you make yourself any ideas.

June 13, 2023
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Reply from JD Gyms - Castleford

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

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