The weights are always all over the gym, there isn’t enough of the equipment people use the most and the smells from the drains is often noticeable
Company replied
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The weights are always all over the gym, there isn’t enough of the equipment people use the most and the smells from the drains is often noticeable
Company replied
I had previously been at the Exercise4less gym and wasnt the biggest fan but since joining in February I have really enjoyed going to JD Castleford. New management doing a great job down here. Special... See more
Company replied
Abundance of benches and squat racks so little need to wait for availability, Wide variety of machines, clean toilets which others gyms in the area don’t have, good music, nice views of the snow slo... See more
Great gym. Just need air con over the treadmills to work please. It's not easy to do this but if the temperature is closer to 16 degrees, this enables members to do high intensity aerobic /... See more
Company replied
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Colorado Way, Xscape Yorkshire, WF10 4TA, Castleford, United Kingdom
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Great gym, everything you need.
No cleaning stations though so equipment can't be cleaned before or after you use it which is absolutely disgusting and makes me feel ill.

Reply from JD Gyms - Castleford
Great staff, equipment needs servicing very squeaky and pff putting

Reply from JD Gyms - Castleford
Just over 3 weeks n feeling more comfortable everytime I go
Don't need to stay with my husband all the time now
Did my first spin class on Thursday was hardwork but I'm sure will pay off
The guy who did it was very kind and not judgemental which made me feel more at ease
Also a lady from the class approached me after and said I could sit next to her next time which also made me feel a lot better.
Overall loving the place

Reply from JD Gyms - Castleford
At jd gym castleford in the women rooms the saune stops after a while for like half an hour then it starts again for like 40 minutes then again it s turned off… this did not happen in the past… Also the showers could use more cleaning and also the water is way too hot and there is no way to change it…

Reply from JD Gyms - Castleford
Classes keeps getting cancelled without any notice and you'd go and stand around and nobody will turn up. I'd be nice if there was a noticed on the door or somebody came up and said that there will be no classes. Then you can at least go work out.

Reply from JD Gyms - Castleford
I love this gym, the machines and equipment are great, clean and everyone is respectful. Changing rooms are clean and taken care of regularly.
Really sets a great standard for all the others

Reply from JD Gyms - Castleford

Reply from JD Gyms - Castleford
Very clear emails when sign up. Great equipment & set up within the gym.

Reply from JD Gyms - Castleford
First time Gym member having my first workout experience found the staff really understanding and helpful explaining all the different areas and equipment within the Gym thoroughly enjoyed using the rowers, elliptical trainer and treadmill looking forward to visiting 3 times a week to achieve my fitness goals

Reply from JD Gyms - Castleford
The gym is simple to use, clean and orderly. No fuss, no gym staff watching you uncomfortably. Just getting on with business.

Reply from JD Gyms - Castleford
You should offer shower gel and shampoo for the showers.

Reply from JD Gyms - Castleford
Out of date and equipment in poor condition compared to other jd gyms.
Opening hours could do with being longer

Reply from JD Gyms - Castleford
Signed up at the gym in Castleford, young lady was very professional, explained everything clearly. Exceptional customer service
Having only one machine per movement in a floor space to rival any independent gym is pathetic. The only shoulder press machine is horrendous in its hand placings. Free weights are fine but for the more experienced and developed trainer, 27 years, the machines could be way more better and have at least two of each movement
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