JD Gyms - Castleford Reviews 

208
TrustScore 4 out of 5

3.9

Colorado Way, Xscape Yorkshire, WF10 4TA Castleford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The weights are always all over the gym, there isn’t enough of the equipment people use the most and the smells from the drains is often noticeable

Company replied

Rated 5 out of 5 stars

I had previously been at the Exercise4less gym and wasnt the biggest fan but since joining in February I have really enjoyed going to JD Castleford. New management doing a great job down here. Special... See more

Company replied

Rated 4 out of 5 stars

Abundance of benches and squat racks so little need to wait for availability, Wide variety of machines, clean toilets which others gyms in the area don’t have, good music, nice views of the snow slo... See more

Rated 5 out of 5 stars

Great gym. Just need air con over the treadmills to work please. It's not easy to do this but if the temperature is closer to 16 degrees, this enables members to do high intensity aerobic /... See more

Company replied


Company details

  1. Gym

About JD Gyms - Castleford

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Colorado Way, Xscape Yorkshire, WF10 4TA, Castleford, United Kingdom

  • 01977 804995

3.9

Great

TrustScore 4 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(208)

4,620 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first visit today as a new member

My first visit today as a new member
Really impressed with the set up.
Just getting back after being laid up for 5 months with a broken ankle.
Just what the doctor ordered I’m sure I will bounce back with all the great equipment on offer. Loved it

February 23, 2023
Unprompted review
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Wow! Thanks for the 5star review and comments. It's really made our day 😀 We are glad to hear you are on the mend, and excited for you to continue your fitness journey with JD Gyms.

The JD Gyms Team 💚

Rated 3 out of 5 stars

Could be better

Smells,

Needs better air con.

The recumbent bikes need fixing. And treadmill belts need aligning.

February 9, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 4 out of 5 stars

When there not too bad but don't get…

When there not too bad but don't get shown around or anything just left to figure it out

February 6, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi there

Thank you for leaving us a review. If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you.

Best wishes
The JD Gyms Team 💚  

Rated 4 out of 5 stars

I'm really enjoying the gym

I'm really enjoying the gym. Staff are friendly and helpful, I have had good advice from Adam at the Castleford gym.

February 5, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi.

Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!

We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall!

Best wishes

The JD Gyms Team 💚

Rated 4 out of 5 stars

Good value for money

February 8, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi there

Wow! Thanks for the great review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 4 out of 5 stars

Easy to sign up and good choice of…

Easy to sign up and good choice of equipment

February 4, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Great classes and lots of equipment…

Great classes and lots of equipment accessible without having to wait

February 3, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 3 out of 5 stars

All ways managed to get on the…

All ways managed to get on the equipment that I use.
Never seen any staff at the gym

January 31, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Tiny and busy

Tiny gym after being a seacroft not worth going too busy

January 19, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi there

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.

To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Brilliant staff ,clean environment…

Brilliant staff ,clean environment and other friendly users

January 23, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

JD Gyms

Brilliant staff, Clean gym, and overall a good place to work out

December 2, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 4 out of 5 stars

Gym staff were very helpful asit was…

Gym staff were very helpful asit was our first time there. The cleaning team are very good,which probably helps to motivate the users and so it is,a,clean tidy environment.

January 9, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi.

Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!

We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall!

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym

Lots of space and lots of machines to go on

January 9, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 4 out of 5 stars

All good apart from the male cleaner in…

All good apart from the male cleaner in the ladies changing rooms whilst ladies are in and out of the showers and trying to get change. Had to ask him to leave during the busy morning period, he had made us feel uncomfortable.. must have been the cleanest changing area ever..

January 9, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hello.

Keeping our changing rooms clean is a top priority and they need to be checked regularly in order to keep on top of tasks. Where possible a male cleaner will check the male changing rooms and vice versa, but there will be occasions where our male cleaner is not on shift, so a female cleaner will cover for them. This does also happen the other way around from time to time. They will announce themselves before entering or get another member of staff to enter ahead of them to make members aware however feel free to speak with the General Manager should you have any concerns.

Best Wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Clean gym

Clean gym. Upstairs is a bit more quiet, which is nice for ladies. Very kind and helpful staff.
Would appreciate skipping ropes though.

January 7, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚 

Rated 5 out of 5 stars

Great gym

Great gym - plenty of machines to use. Really nice changing rooms with showers and sauna. 5 stars

January 7, 2023
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Chilled gym

Chilled gym. Plenty of equipment

December 22, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 5 out of 5 stars

Personal trainer made me feel…

Personal trainer made me feel comfortable and showed me exactly what I needed for my work outs and how to do it safely

November 17, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚 

Rated 5 out of 5 stars

Great gym

Very reasonable and respectful employees to help throughout! Lots of equipment so you aren’t waiting.

November 4, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi, thanks for the 5star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍  

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look