JD Gyms - Castleford Reviews 

208
TrustScore 4 out of 5

3.9

Colorado Way, Xscape Yorkshire, WF10 4TA Castleford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The weights are always all over the gym, there isn’t enough of the equipment people use the most and the smells from the drains is often noticeable

Company replied

Rated 5 out of 5 stars

I had previously been at the Exercise4less gym and wasnt the biggest fan but since joining in February I have really enjoyed going to JD Castleford. New management doing a great job down here. Special... See more

Company replied

Rated 4 out of 5 stars

Abundance of benches and squat racks so little need to wait for availability, Wide variety of machines, clean toilets which others gyms in the area don’t have, good music, nice views of the snow slo... See more

Rated 5 out of 5 stars

Great gym. Just need air con over the treadmills to work please. It's not easy to do this but if the temperature is closer to 16 degrees, this enables members to do high intensity aerobic /... See more

Company replied


Company details

  1. Gym

About JD Gyms - Castleford

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Colorado Way, Xscape Yorkshire, WF10 4TA, Castleford, United Kingdom

  • 01977 804995

3.9

Great

TrustScore 4 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(208)

4,620 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The staff are very helpful and there is…

The staff are very helpful and there is plenty of equipment. Only downside is there’s a few cross trainers with broken handles

October 20, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Very good equipment

Very good equipment, not the biggest gym but everything you need. Very clean and not overly busy at any point.

October 19, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 4 out of 5 stars

It's nice clean gym but all…

It's nice clean gym but all crosstrainers need to replace or serviced
Very noisy
Other than that I can't fault in
Nice and clean place

September 15, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 4 out of 5 stars

Busy, friendly little spot.

Since joining its been a really appealing gym to visit. Mix of young an old, friendly staff, all equipment working, clean, tidy. Reasonably priced.
My only gripe would be that it's too busy sometimes so while there's plenty of treadmills and bikes, there's often a queue for machines.

September 15, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Joined up and got a training programme…

Joined up and got a training programme provided by Jordan. Very helpful.

September 10, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi Anita, thanks for the 5-star review! It's great to hear you're enjoying your experience so far and we hope this continues💪

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Went for my first visit and was blown…

Went for my first visit and was blown away by how nice it was, very clean, and the changing rooms were immaculate

September 12, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hello Michael, thanks for the review! It's great to hear the positive feedback from your first visit 💪

The JD Gyms Team💚

Rated 2 out of 5 stars

It's an ok gym at best with a very…

It's an ok gym at best with a very basic budget conversion to JD as the equipment is very dated as it looks like it's still the old equipment from the previous gym they bought out some time ago, which is a real shame as the machines really do let the gym down as they are very basic compared to the touch and interactive screens in other gyms. This also means that nothing connects with any apps to monitor/track your progress etc which is standard practice in all new gyms.

The spinning bikes are dreadful like a home exercise bike from the '80s as you have no idea what gear/level you are in, the speed you are cycling at, the distance you have travelled or the calories you have burned.... again standard practice on all machines nowadays. JD is missing a real trick here with their app as they could with very little investment make their app far more interactive with the machines and customer tracking workouts, gym time, class time, having competitions, tailoring JD offers to the customer etc.
It's also a very busy gym so you are left standing around waiting to get on equipment sometimes for long periods of time.
Having had the pleasure of using several other JD gyms this conversion is to a very basic and budget standard with a severe lack of investment in modern equipment there are also no TVs downstairs only a couple upstairs so only seen by a few people as opposed to where you run and work out which makes little sense?
Finally, it only has 3 showers!! just 3 ... (in the men's) so again every time I've been I've had to queue to shower.

Sorry JD you could have done a lot better here.

September 2, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on castleford@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere, good range of equipment and space... Like the opening times

September 1, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Thank you for leaving us a review, we’re delighted to see the 5 stars ⭐

Rated 5 out of 5 stars

My local gym at Castleford has a great…

My local gym at Castleford has a great choice of machines and free weights, an excellent sauna and showers. It is cleaned regularly 👍

August 14, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐⭐⭐⭐⭐

Rated 2 out of 5 stars

I went to the gym in Xscape

I went to the gym in Xscape. My main reason for joining is to rehab my knee and build the strength back up. I use the leg machines- leg extension, hamstring curls, abduction and adduction etc. Unfortunately most of the machines I need are horrendous to use. The pin was broke on the leg curl and fell out in my hand, and I'm quite small so I have to adjust the machines and most of them are so stiff to adjust I have to put my full body weight into it to push the seat forward. As you can imagine, it's not the best to be doing this when I need to be careful with my knee. It's made me feel anxious about going because I don't want to look silly trying and failing to adjust a machine. I did go to the JD gym in chesterfield which was completely on another level and really enjoyed my session there. But the Xscape gym is the one local to me which wasn't great. I will try and go again but I'm not sure how often the machines are looked at or if it's just the Castleford gym that seems to be full of run down, stiff machines?

July 29, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments, please send an email to the Manager on castleford@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym, plenty of machines and equipment

July 17, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Great Choice of Gym

Joining was simple.
Friendly staff.
Great equipment
Plenty of choice with free, stationary and cable weights.
Never stuck for cardio equipment. Massive choice of bikes, treadmills, cross trainers, stair climbers etc
Happy days, highly recommended at a price that doesn't break the bank.
Happy customer

July 12, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Been using gyms for many years now

Been using gyms for many years now, every gym has it's peak times, however, I've personally not had any issues using what I need to. Good range of equipment, spacious, nice friendly staff and nice, clean changing facilities. Great value for money.

July 11, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi, thank you for leaving a 5star review!

It's great to hear your enjoying using the facilities at our Castleford gym and we will be sure to pass this onto the team!

The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym

Great gym, friendly atmosphere and decent machines. The best thing I ever did was sign up to this gym, it has genuinely become a large part of my life now. The only downside is the poor air conditioning that can make some sessions a slog in the hot weather.

July 6, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hi, thank you for leaving a review!

It's great to hear your enjoying using the facilities at our gym. We're doing everything we can to keep Castleford and all of our other gyms cool. Thankfully, hot weather is pretty rare in the UK 😉☀️💪

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great Gym

Very welcoming, thorough showing of all equipment very helpful thanks Lloyd

June 9, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Thank you for leaving us a review, we’re delighted to see the 5 stars ⭐

Rated 2 out of 5 stars

2 stars

When I joined the staff member 'Terri' was very helpful and offered to show me around before commiting to a membership, she even helped move the rowing machine to accommodate for my wheelchair. Although there is a lift at my gym it is not working and don't know how long it will be.
The main issue is the gate for wheelchair access, while people who walk can scan the App and freely enter the gym, I have to press a button and wait to be let in, which sometimes can take over quarter of an hour.

May 30, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hello Katy, thank you fro reviewing JD Gyms.
Would you be kind enough to email us on reviews@jdgyms.co.uk so that we can discuss this with you further and try and resolve the issues you are experiencing!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic gym

May 29, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hello Sarah. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚

Rated 5 out of 5 stars

Excellent and very friendly and loads…

Excellent and very friendly and loads of weights 💪 to set about 👍👍👍

May 28, 2022
JD Gyms - Castleford logo

Reply from JD Gyms - Castleford

Hello Jackie, thanks for the 5 star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍
The JD Gyms Team 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look