JD Gyms - Chesterfield Reviews 

107
TrustScore 4.5 out of 5

4.5

Unit 4, Spire Heights Retail Park, Derby Road, S40 2WG Chesterfield, Derbyshire, GB


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Rated 5 out of 5 stars

💪 Five stars for Jon and the gym! Since Jon took over, the place has completely transformed. Even when equipment breaks down, he keeps everything running smoothly no drama, just action. The space... See more

Company replied

Rated 4 out of 5 stars

The gym is good, could do with a speed punch bag, but the showers are disgusting, as someone who's worked in the leisure industry having showers that smell of urine, and are covered in body fat (pink... See more

Company replied

Rated 5 out of 5 stars

Incredibly well run by Jon and his team. A warm welcoming clean environment. Enthusiastic fitness instructors. Paul is motivational, encouraging and knowlegeable. Well led classes to suit all abiliti... See more

Company replied

Rated 4 out of 5 stars

Previous post has been quite negative but would like to give credit to new management team in Chesterfield who have listened to our complaints/ comments and have increased and varied classes and renew... See more

Company replied


Company details

  1. Gym

About JD Gyms - Chesterfield

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Unit 4, Spire Heights Retail Park, Derby Road, S40 2WG, Chesterfield, Derbyshire, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.5

All reviews

(107)

4,555 reviews in the last 12 months

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Rated 5 out of 5 stars

Great gym with decent equipment

Great gym with decent equipment, very helpful staff and a special mention to Charlie who helped me with an exercise.

Would certainly recommend this gym.

March 5, 2025
Unprompted review
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Reply from JD Gyms - Chesterfield

Hi there

Thank you for your kind review! We're thrilled to hear you're enjoying our facilities and the support from our team. We're especially happy to hear about Charlie's assistance - it's great to know our staff are making a positive impact.

We appreciate your recommendation and look forward to seeing you again soon.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great gym, friendly staff

Been going to JD for quite a while now, great gym, clean and tidy and amazing staff especially Paul, Charlie and Chloe who always make me feel so welcome and always give me tips and tricks to help me with my training.

Only thing that I wish the gym had was more rope attachments for the cables as you’re always looking for the 2 they have which when busy isn’t ideal and a hyperextension bench!

March 5, 2025
Unprompted review
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Reply from JD Gyms - Chesterfield

Hi there

Thank you for your kind words about our gym and our staff. We're thrilled to hear you're enjoying your experience with us and that you find our staff so welcoming and helpful.

We're always looking for ways to improve our facilities, and we appreciate your feedback on the rope attachments and hyperextension bench. We'll pass your suggestions along to our management team for consideration.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Been coming to JD for years now and I…

Been coming to JD for years now and I have nothing to complain about, great gym, plenty of equipment, great manager always helps when asked. Good functional space for Hyrox workouts.

February 21, 2025
Unprompted review
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Reply from JD Gyms - Chesterfield

Hi there

Thank you for your kind words! We are thrilled to hear you've been a member for so long and continue to enjoy the gym.

It's great to know you appreciate the equipment, our manager's helpfulness, and the space for Hyrox workouts. We strive to provide a positive experience for all our members.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

5 star experience

I have been a member for quite some time and I can say that this is an excellent gym. It’s tidy and all staff are welcoming. Paul Kassim is a great instructor and has helped me through a journey of weight loss with his challenging but fun classes and PT sessions.

February 3, 2025
Unprompted review
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Reply from JD Gyms - Chesterfield

Hi there

Thank you for taking the time to share your positive experience. We're thrilled to hear that you're enjoying our gym and the welcoming atmosphere.

It's wonderful to know that you've found Paul's classes and PT sessions beneficial in your weight loss journey. We appreciate your kind words and hope you continue to enjoy your fitness journey with us.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Spin class

Paul Kassim spin class is amazing’ so so challenging but fun. Paul is great would highly recommend to anybody!

February 3, 2025
Unprompted review
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Reply from JD Gyms - Chesterfield

Hi there

We're thrilled to hear you had such a positive experience in Paul's spin class! It's fantastic to know you found it challenging yet enjoyable.

We appreciate you recognising Paul's dedication and expertise. We're glad you'd recommend our classes to others.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

High quality gym

I visited the gym today to try it out as an alternative to my current gym. I met Paul, assistant manager at the gym, who shower me around and was really helpful.

The quality of the equipment is great. There are some machines I haven't seen elsewhere, like the belt squat.

There is a dedicated Olympic weightlifting area which is exceptionally equipped.

I was very impressed by my visit and I will be switching to JD.

February 2, 2025
Unprompted review
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Reply from JD Gyms - Chesterfield

Hi there

Thank you for your kind words and for taking the time to leave us a review.

We are thrilled to hear that you were impressed with our gym and the equipment. We are committed to providing our members with the best possible experience, and we are glad that you found our staff to be helpful and welcoming. We look forward to seeing you at our gym soon.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

A great place to train and very…

A great place to train and very friendly staff, shoutout to Charlie and Chloe a credit to the gym.

January 30, 2025
Unprompted review
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Reply from JD Gyms - Chesterfield

Hi there

Thank you for your kind words! We're so happy to hear that you're enjoying your time at the gym and that you've had such positive experiences with our staff.

We'll be sure to pass your compliments along to Charlie and Chloe.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great clean facilities

Great clean facilities, equipment and helpful staff.

January 30, 2025
Unprompted review
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Reply from JD Gyms - Chesterfield

Hi there

Thank you for your kind words! We're thrilled to hear you enjoyed our facilities and staff. We strive to provide a clean and welcoming environment for our members.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing management

Amazing management. Jon brings great energy to the gym 5 star gym experience. All staff are so lovely

January 21, 2025
Unprompted review
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Reply from JD Gyms - Chesterfield

Thank you for the 5-star review! We're thrilled to hear you're enjoying the gym and that the staff, especially Jon, have made your experience so positive.

We'll be sure to pass your kind words along to the team.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great and well equipped gym

Great and well equipped gym - New staff are great and the standards have increased massively of late.

Back to it's old standard and a great place to be again.

Keep up the good work

January 21, 2025
Unprompted review
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Reply from JD Gyms - Chesterfield

Thank you for your kind review! We're thrilled to hear that you're enjoying the improvements we've made.

We're committed to providing a great experience for all our members and appreciate your feedback. We'll keep up the good work!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Well run gym, Chesterfield.

I have been a member of the gym in Chesterfield since it opened. It is a well run, clean gym. The staff are helpful and well knowledge. Johnston Swallow is a great manager and keeps a tight rein on things. I have recently had a stroke and, have been given advice on how to train safely. This advice was free. Keep this high standard up.

January 17, 2025
Unprompted review
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Reply from JD Gyms - Chesterfield

Thank you for your kind review! We are delighted to hear you are enjoying our gym in Chesterfield.

We are thrilled you are finding the staff helpful and knowledgeable, and we are proud of the high standards we maintain. We are also pleased to hear you are receiving excellent support and advice from our team.

We are committed to providing a safe and supportive environment for all our members.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Update Recruitment and clean gym…

Update Recruitment and clean gym thanks you guys keep work up

July 5, 2023
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Reply from JD Gyms - Chesterfield

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 1 out of 5 stars

Before I joined I have been told it…

Before I joined I have been told it will be 10 pound for the fist month. On the joining day they told the offer is finished. After I joined in 2 days they put the old offer. A lot of machines broken and every time I asked when it will get repaired they keep saying very soon. People who work there are brilliant but still feeling I have been scammed

June 8, 2023
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Reply from JD Gyms - Chesterfield

Hello, thank you for taking some time to leave us a review today! Staff do undertake regular maintenance checks and work hard with our maintenance team, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can. The JD Gyms Team 💚

Rated 5 out of 5 stars

Early morning

Good gym but too busy early morning, top machines and equipment

August 17, 2022
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Reply from JD Gyms - Chesterfield

Hi Simon, thank you for the 5 star review!

We’re afraid it's true, our gyms are very popular and can become busy, especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Thanks again😀

The JD Gyms Team 💚  

Rated 5 out of 5 stars

The best gym

The best gym. Friendly staff... very approachable and helpful.

July 12, 2022
Unprompted review
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Reply from JD Gyms - Chesterfield

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, thank you to Paul Kassim for such amazing lessons and for always making exercise fun and enjoyable. If it won't for you Paul me and my daughter wouldn't go to this gym.

May 17, 2022
Unprompted review
JD Gyms - Chesterfield logo

Reply from JD Gyms - Chesterfield

Hi there

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚 

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great gym

Great gym - loads of equipment and great staff

April 13, 2022
Unprompted review
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Reply from JD Gyms - Chesterfield

Thank you for leaving us a review, we’re delighted to see the 5 stars ⭐

Rated 1 out of 5 stars

Due to the fact that for the pass 3…

Due to the fact that for the pass 3 months I have not been able to enter the gym because of your rubbish system I have no choiCe but to terminate my contract.

February 27, 2022
Unprompted review
JD Gyms - Chesterfield logo

Reply from JD Gyms - Chesterfield

Hello, thank you for leaving a review.

Please can you send an email query through our website and a member of the customer service team can look into this for you. https://help.jdgyms.co.uk/support/tickets/new

The JD Gym Team 💚

Rated 5 out of 5 stars

LBT- vivs class- amazing

Viv at JD chesterfield is amazing
Absolutely love her classes she inspires you, is motivational and will cater for any ability
All that attend love her and wish she would do more classes

January 27, 2022
Unprompted review
JD Gyms - Chesterfield logo

Reply from JD Gyms - Chesterfield

Hi, thanks for the 5star review!

It's great to hear your enjoying the classes at our Chesterfield gym with Viv. Keep up the great work👍

The JD Gyms Team 💚  

Rated 4 out of 5 stars

Classes

Joined the gym in March and am enjoying the equipment and classes. Especially enjoying LBT with Vivian. Tough but so much fun

August 20, 2021
Unprompted review

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