JD Gyms - Cumbernauld Reviews 

147
TrustScore 4 out of 5

4.2

Forth Walk, G67 1BT Cumbernauld, Scotland, GB


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Rated 3 out of 5 stars

When coming back I notice most machine are old or really out of date for example the leg machine for quads you can't control where the pad sit which effects ppl gains

Company replied

Rated 4 out of 5 stars

The gym area is huge, there is at least four times the equipment at my previous gym. I am looking forward to proving my friends wrong that say the fitness classes are often cancelled at JD. I used t... See more

Company replied

Rated 3 out of 5 stars

Love the gym equipment but it’s usually freezing(I know a gym should be cooler) but I could see my breath it was so cold i couldn’t exercise because my lungs were so cold, lastly the toilets are so di... See more

Company replied

Rated 5 out of 5 stars

Friendly staff always available to help. Clean environment. Great Gym Fantastic Range of Equipment Very well maintained facilities. It has a ladies only Gym which is a great place to Build Confi... See more

Company replied


Company details

  1. Gym

About JD Gyms - Cumbernauld

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Forth Walk, G67 1BT, Cumbernauld, Scotland, United Kingdom

  • 1236806232

4.2

Great

TrustScore 4 out of 5

147 reviews

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4.2

All reviews

(147)

4,568 reviews in the last 12 months

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Rated 5 out of 5 stars

Ryan helped me when I joined he was…

Ryan helped me when I joined he was polite helpful and showed me round the gym have been in the gym and enjoying it

August 1, 2022
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Reply from JD Gyms - Cumbernauld

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

5*****

5***** very easy to join and get started

July 3, 2022
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Reply from JD Gyms - Cumbernauld

Thank you for leaving us a review, we’re delighted to see the 5 stars ⭐

Rated 5 out of 5 stars

Have just recently joined so far so…

Have just recently joined so far so good have a PT to help on my journey

June 27, 2022
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Reply from JD Gyms - Cumbernauld

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚 

Rated 4 out of 5 stars

Certainly enjoying my return to your…

Certainly enjoying my return to your gym its well spaced out and a great vibe

June 25, 2022
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Reply from JD Gyms - Cumbernauld

Hi, thanks for the review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

Rated 5 out of 5 stars

Very encouraging staff

I was so nervous to join the gym. I have been battling about joining for so long. However, David Symon was the instructor who showed me around. He made me feel so comfortable after lashes of sweat and fear. He really is a great asset to your team!! I am now comfortable enough to attend on my own. I know how all the equipment works (the ones I'm starting with) and he ensured me there were no daft questions. As someone who is very shy and body conscious, I feel a lot more confident when attending. I like the darkness in the gym which gives me more confidence. Hats off to David and the team at Cumbernauld. Thank you. Best wishes, Caroline Docherty.

June 15, 2022
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Reply from JD Gyms - Cumbernauld

Hi Caroline, thanks for the 5star review!

Glad to hear that David has made you feel comfortable within the gym- big shout out to him! We look forward to you continuing your fitness journey with JD Gyms Cumbernauld, keep up the great work.

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Excellent would recommend

Gym is clean and tidy. Lots of equipment.

June 14, 2022
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Reply from JD Gyms - Cumbernauld

Hi Daniel! Thank you for leaving us a review, we’re delighted to see the 5 stars ⭐

The JD Gyms Team 💚  

Rated 5 out of 5 stars

A great experience

I loved that there is so many different machines, so you never have to wait to get your turn.Lots of different age groups,nobody bothers you!

May 31, 2022
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Reply from JD Gyms - Cumbernauld

Hi Pamela. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars and are so pleased to hear that your gym experience involves so many different aspects of our service. The JD Gyms Team 💚

Rated 4 out of 5 stars

Enjoy going here

Enjoy going here. Plenty of equipment and always clean.

May 23, 2022
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Reply from JD Gyms - Cumbernauld

Hello Vincent, thank you for reviewing JD Gyms.
It's great to hear your enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Great gym

Good sized clean gym with plenty of equipment and friendly staff. Changing and showering facilities kept really clean. Love it!

April 27, 2022
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Reply from JD Gyms - Cumbernauld

Hi Michelle. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars and are pleased to hear that your gym experience involves so many different aspects of our service.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym, great equipment.

April 27, 2022
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Reply from JD Gyms - Cumbernauld

Hello Carly. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Youngsters these days !!

I'm enjoying the gym, the only problems are all the youngsters sitting on equipment playing with mobile phones and never any staff on the floor if you need advice

April 24, 2022
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Reply from JD Gyms - Cumbernauld

Hello Shell, thanks for taking the time to leave this review, if you notice other members are sitting on equipment, I would strongly advise approaching a member of staff on the floor who will be able to help further.

The JD Gyms Teams 💚

Rated 5 out of 5 stars

The ladies gym I used has lost the…

The ladies gym I used has lost the lifting platform and only has dumbbells up to 10kg and nothing heavier so had to carry heavier dumbbells from the other end of the gym, as the gym was really busy and didn't want to train in the busy areas where there was no free space

April 17, 2022
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Reply from JD Gyms - Cumbernauld

Hi, thanks for the review!

Glad to hear you are enjoying the gym. Our fabulous staff are always on hand to help with the weights so if you are ever struggling, please don't hesitate to ask!

The JD Gyms team💚  

Rated 5 out of 5 stars

THE BEST

Best gym ever. The PT’s are all so so helpful and kind, very approachable too. Love it!!!!!!

April 16, 2022
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Reply from JD Gyms - Cumbernauld

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 4 out of 5 stars

Great gym

Great gym

Agree with below that some folk hog equipment and that staff should be a bit more conscious of this. Not everyone has time or interest in spending their whole evening waiting for people to use equipment in such leisurely manner.

Would also suggest the addition of a couple of other pieces of equipment. Glute bands, A skill mill, medicine balls would all be great additions and theres an abundance of space to make this happen.

April 15, 2022
Unprompted review
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Reply from JD Gyms - Cumbernauld

Thank you for leaving us a review.

It's great to hear that you like the gym and we'd be keen to find out what you feel the gym is lacking so, please send an email to the Manager on cumbernauld@jdgyms.co.uk

If you ever notice other members are sitting on equipment, I would strongly advise approaching a member of staff on the floor who will be able to help further.

The JD Gyms Team 💚

Rated 5 out of 5 stars

Well worth the money

Joined a couple of weeks ago. Great big gym, lots of equipment, kept clean. Only thing I’ve noticed is the equipment could be doing with more maintenance on the cardio stuff like the cross trainers that aren’t the smoothest.

April 6, 2022
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Reply from JD Gyms - Cumbernauld

Hi Steven. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. We appreciate your recommendation and apologise if you feel there is some equipment that needs servicing. Please feel free to feed back to the staff at the gym, otherwise we will continue to improve as much as possible going forwards. Thanks. 💚

Rated 5 out of 5 stars

Love the vibe in the gym and all the…

Love the vibe in the gym and all the staff are really helpful and happy to give advice and assitance. For someone more-or-less at the beginner stage, JD Cumbernauld is perfect

April 2, 2022
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Reply from JD Gyms - Cumbernauld

Hi Jamie. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars and are so pleased to hear the staff have been so willing to assist you hit your work out targets! 💚

Rated 5 out of 5 stars

Good gym fairly clean,

Good gym fairly clean,
Not too busy,
Most staff are helpful and friendly

March 29, 2022
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Reply from JD Gyms - Cumbernauld

Hi George. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚

Rated 1 out of 5 stars

I'm giving 1 star only because I dont…

I'm giving 1 star only because I dont have an option to choose zero stars, My partner and I signed up 1st week of March , told NO joining fee, but JD Gyms have tried to take 4 payments (each) from my partners account between now and 4th April and it's only ment to be £19.99 PER MONTH, not £19.99 every 2 weeks !!! So far he has been threatened admin fees if he diesnt pay our Gym direct debits and we haven't even stepped on an excersize machine yet !! When signing up you have a 2 week cool off period with option to cancel gym direct debits as it's a NON CONTRACT membership "apparently" ..and like I said NO joining fee ..so why 3- 4 payments of £119.99coming out if account in a matter of 3 weeks? When the 1st £19.99 was taken out instantly on the day of signing up ? ..then next payments due are 18th March, then 28th March then 4th April ??? That's 4 months worth if fees ? Each (as both our memberships come out my partners account !!!

March 21, 2022
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Reply from JD Gyms - Cumbernauld

Hello Connie, I can see we have been in correspondence via reviews@jdgyms.co.uk. Please can I ask you to review the latest correspondence that was sent and we will then be more than happy to assist you further.

Rated 5 out of 5 stars

Very good gym

Lots of equipment. Can always find something to use, even at peak times.

Clean, airy and spacious.

Friendly, helpful staff.

Very good value for money.

March 17, 2022
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Reply from JD Gyms - Cumbernauld

Hello Lynne. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚

Rated 1 out of 5 stars

Shocking service

I join the gym online downloaded the app on the app i email the JD’s Cumbernauld gym stated that I join the gym online and asked for them to contact me for an induction/to be shown in the gym and equipment etc. i provided my contact details in the message but have no response back from them.it’s been over five days now.

March 8, 2022
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Reply from JD Gyms - Cumbernauld

Thanks for taking the time to leave this review.

Please feel free to give the gym a call or alternatively when you pop down to visit press the green buzzer at the entrance and a member of the team will come by and they can arrange an induction with you then.

The JD Gyms Team 💚

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