JD Gyms - Darlington Reviews 

193
TrustScore 4 out of 5

4.1

John Street, Darlington, DL1 1LG Newcastle, County Durham, GB


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Rated 2 out of 5 stars

Myself and other members are fed up with the aircon always broke. Its freezing in winter and boiling in summer, surprised no-one has passed out, myself and other's sick of seeing people train in jean... See more

Company replied

Rated 3 out of 5 stars

When I first moved to JD Darlington it was the best! I’ve noticed over the years it’s gone down standard wise. Turning more into a youth club with children clearly underage to be training causing nuis... See more

Company replied

Rated 5 out of 5 stars

Great start to my fitness journey Just had my first session at JD Gym Darlington and it set the bar high. Solid workout, friendly faces all round, and a really supportive environment. It’s not alway... See more

Company replied

Rated 5 out of 5 stars

Excellent gym for the relatively cheap membership fee. It can get busy at peak times, though I’ve never known it get to the point where no relevant equipment was available. Just be aware that there i... See more

Company replied


Company details

  1. Gym

About JD Gyms - Darlington

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • John Street, Darlington, DL1 1LG, Newcastle, County Durham, United Kingdom

  • 01325 527621

4.1

Great

TrustScore 4 out of 5

193 reviews

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4.1

All reviews

(193)

4,533 reviews in the last 12 months

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Rated 5 out of 5 stars

Good gym and open 24 hours 💪

Good gym and open 24 hours 💪

December 10, 2025
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Reply from JD Gyms - Darlington

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Could not re-enter using Gym using QR code

Entered the gym using QR code then realised I had left something in the car so I left using QR code to the car park. On trying to re-enter with newly generated QR code the doors would not open, after the eighth failed attempt I went home.

November 25, 2025
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Reply from JD Gyms - Darlington

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good experience

Good experience

November 30, 2025
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Reply from JD Gyms - Darlington

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

A great quality price offer as long as…

A great quality price offer as long as you are autonomous at the gym. I ve now been for 2 weeks at lunch time and used shower and bathroom: premises are clean and people respectful. Can be a little chilly but it is a big surface. Missing the few extras you would get from a more expensive gym (food&drink offer, sauna, swimming pool) but does it really matter? Not at this price.

November 26, 2025
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Reply from JD Gyms - Darlington

Hi there - Thank you so much for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Not for me.

Rejoined to train for an Ultra Marathon. It’s alright but I hate gyms that have people setting up tripods to film themselves in. I’ll be cancelling my membership soon.

November 26, 2025
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Reply from JD Gyms - Darlington

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Standards slipping

When I first moved to JD Darlington it was the best! I’ve noticed over the years it’s gone down standard wise. Turning more into a youth club with children clearly underage to be training causing nuisances, equipment being sub par, deadlift platforms being bowed and bars rolling all over the place on them, plates constantly missing or in the wrong places and only 2 moveable benches most often in use at the smith machines causing long waits to use them. Just needs a refresh on kit and equipment and a stricter policy with youths

November 18, 2025
Unprompted review
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Reply from JD Gyms - Darlington

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Gym cold this morning as every winter…

Gym cold this morning as every winter still need to sort heating out! Will lose members if not sorted! Gym actually looked clean today! Pet hates not just me but other members, members training in jeans and shirts on treadmills then weights have these people got interviews with the treadmills? Some training in work gear also jewsons and other work gear not hygienic! People bringing coats and bags in gym should be in lockers! Gym Needs to be monitored more to stop these issues apart from that decent gym

November 18, 2025
Unprompted review
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Reply from JD Gyms - Darlington

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 3 out of 5 stars

I like the classes but cannot use any…

I like the classes but cannot use any equipment as the induction times are always when I am at work.
Can somebody do an induction fir me at 2pm? Any day?

November 3, 2025
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Reply from JD Gyms - Darlington

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Bad experience

Always freezing cold in the gym. Equipment quite old. and no sauna (which is rare for a JD gym)

October 21, 2025
Unprompted review
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Reply from JD Gyms - Darlington

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great classes and instructors

Great classes and instructors, a good mix of equipment and not a bad price. Love the fact it’s 24 hrs and classes cover early morning and evening sessions.

October 22, 2025
Unprompted review
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Reply from JD Gyms - Darlington

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Staff and classes are great but some pt…

Staff and classes are great but some pt never stay long ,pay them more maybe in line with inflation.
Cleaner never stops !could do with extra staff to put weights in order but that's clientele fault ,all in all still a good gym with plenty if space if busy and plenty of handweight available. Maybe an update needed on fixed machines.

October 12, 2025
Unprompted review
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Reply from JD Gyms - Darlington

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing accessibility all times of the day

The different classes on offer gave me the inspiration I needed to get out and get moving. The gym app is easy to use and wide range of equipment available is perfect. Staff are helpful and nice atmosphere

August 26, 2025
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Reply from JD Gyms - Darlington

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym and your experience has been 5 stars so far😀
Best wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars
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Reply from JD Gyms - Darlington

Hello! We do encourage all members to place weights back on the rack, and our team try our best to keep them as organised as possible. This can become difficult in peak times, but we do understand your frustration. We value your feedback and will take it into consideration as we continue to improve our facilities.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Old equipment

Old equipment and also some machines are quite rusty .

August 3, 2025
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Reply from JD Gyms - Darlington

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Darlington Gym is nice and clean but…

Darlington Gym is nice and clean but closing the changing rooms at 10pm is no good to me. I work a lot of back shifts not finishing till usually 10pm so can't go. Having to go home straight from work just to get changed then coming back out to go to the gym is too much of a faff so realistically can only use 1 week every 3 bit of a shame. Wish I was told this when signing up

July 31, 2025
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Reply from JD Gyms - Darlington

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Disappointing Experience

Disappointing Experience – Safety, Accountability and Respect Ignored.

I’m writing this review to share my deeply disappointing experience with JD Gyms and to warn other members — particularly women — about the way concerns are handled by management.

During a recent visit, my phone was greatly damaged as a result of reckless behaviour by a group of young males in the gym. Despite having clearly set up equipment for myself, one individual jumped onto it, dislodging a weight which landed on my phone, leaving me feeling intimidated, upset and frustrated. Staff later confirmed the incident via CCTV, acknowledged the behaviour, and even banned the individuals involved — implicitly accepting the behaviour and actions were unacceptable.

Despite this, JD Gyms has completely refused to accept any responsibility. Their management has shown little interest in resolving the matter or even offering support. I was told to take it up with the individuals involved — rather than the gym recognising that they failed to enforce their own rules or provide a safe environment. Their attitude has been dismissive, evasive, and frankly disrespectful.

This isn’t just about a phone. It’s about how a business responds when a female member is made to feel unsafe, ignored, and passed around between managers who want to wash their hands of the issue. There was no apology, no accountability, and no effort to make things right — just an attempt to pass the blame.

JD Gyms may have impressive equipment, but their attitude toward member safety and responsibility is seriously lacking. I wouldn’t feel comfortable recommending them to anyone who expects even basic standards of care, support, or professionalism when something goes awry.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic classes

Fantastic classes, great location, friendly staff

June 14, 2025
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Reply from JD Gyms - Darlington

Hi Tracy - Thank you for the 5 star review and the comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Fabulous well equipped gym that caters…

Fabulous well equipped gym that caters for all , friendly staff on hand to support and advise if needed.

June 7, 2025
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Reply from JD Gyms - Darlington

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 4 out of 5 stars

I really like the gym and the equipment…

I really like the gym and the equipment that's helped me loose weight and my metal health but I have given 4 stars I find people are so miserable and bit rude when I smile at them which isn't nice at all

May 31, 2025
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Reply from JD Gyms - Darlington

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great space.

May 21, 2025
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Reply from JD Gyms - Darlington

Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚

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