JD Gyms - Derby Reviews 

298
TrustScore 4.5 out of 5

4.3

709 Osmaston Rd, DE24 8NG Derby, East Midlands, GB


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Rated 5 out of 5 stars

Just a great gym especially after its refurb. Very positive PT members and just a great environment to train in. The effort really goes into keeping the equipment relevant and clean and also WORKING!... See more

Company replied

Rated 4 out of 5 stars

Gym with much equipment and space, suitable to different types of trainings. There are multiple areas and it is air conditioned. Perhaps, one area of development would be the regular cleaning if w... See more

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Rated 3 out of 5 stars

Considering it boasts about being being redone and how amazing the new set up etc is, the machines were broken and the timer the woman's sauna was buggered too. My first visit, I struggled scannin... See more

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Rated 5 out of 5 stars

Lovely, supportive atmosphere from day of joining up. Joined up online really easy the Sunday night, went in Monday to be shown round by Richard who made me feel welcome and set the bar for it being w... See more

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Company details

  1. Gym

About JD Gyms - Derby

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 709 Osmaston Rd, DE24 8NG, Derby, East Midlands, United Kingdom

  • 1332948588

4.3

Excellent

TrustScore 4.5 out of 5

298 reviews

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4.3

All reviews

(298)

4,401 reviews in the last 12 months

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Rated 4 out of 5 stars

JD gym is really good all staff are…

JD gym is really good all staff are really friendly same with people is really busy at certain times , just need to keep on top of the female toilets as the aren’t t the cleanest

August 15, 2024
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Reply from JD Gyms - Derby

Hi there

Wow! Thanks for the 4 star review and comments. It's really made our day 😀

We appreciate your feedback and will take this on board to help us improve your experience!

Best Wishes,
The JD Gyms Team 💚

Rated 1 out of 5 stars

Run Down & No Staff Enthusiasm

- Shower cubicles broken.
- Showers hanging off the wall.
- Mould on ceiling in shower area.
- Able bodied people parking in disabled bays and staff do nothing about it.
- No staff presence on the gym floor. They all sit in their office until needed.
- Members happy to leave dumbells wherever knowing there's no staff presence to tell them to re-rack them.
- Weight machines can take weeks for repair.
- Lack of free benches that can be moved around the gym (just 1).
- Rowing machines always running out of battery for the display (proves they are not checked daily).

August 17, 2024
Unprompted review
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Reply from JD Gyms - Derby

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

We are very sorry if we have some equipment out of order at the moment, we're working to get that back in action as quickly as possible!

Best wishes

The JD Gyms Team

Rated 4 out of 5 stars

The equipment is of high quality and…

The equipment is of high quality and the staff is very supportive.

August 7, 2024
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Reply from JD Gyms - Derby

Hi there

Wow! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

A really good gym

Really a nice place, many classes available and gym equipment. :)

July 22, 2024
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Reply from JD Gyms - Derby

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Positive

Staff always willing to help, lots of equipments, big car park

July 9, 2024
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Reply from JD Gyms - Derby

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Facility and times did not meet my…

Facility and times did not meet my requirement as the changing rooms were shut when I was going to go.

July 12, 2024
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Reply from JD Gyms - Derby

Hi there

Thank you for taking the time to leave us a review.

We strive to provide a seamless experience, We value your feedback and will use it to improve our services.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Nice

Can finally workout and its a nice environment also love the sauna

July 10, 2024
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Reply from JD Gyms - Derby



Hi there

Wow! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 1 out of 5 stars

The gym is stupid busy with most the…

The gym is stupid busy with most the essential gym equipment missing. The sauna and showers are not accessible early morning for those who want to avoid the rush hours. Not pleased with the facility at all.

June 11, 2024
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Reply from JD Gyms - Derby

Hi there

Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Derby, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Hope this helps!

The JD Gyms Team 💚

Rated 4 out of 5 stars

Excellent gym

Excellent gym with plenty of equipment and a variety of classes.
They have something for everyone whether you are into heavy weight lifting or treadmill runner.
Their changing facilities are nice as well.

May 31, 2024
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Reply from JD Gyms - Derby



Hi there

Wow! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 1 out of 5 stars

Toilets are always dirty in Derby :(

June 3, 2024
Unprompted review
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Reply from JD Gyms - Derby

Hi there

Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on derby@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Very good/Excellent gym

Very good/Excellent gym
My top 4 reasons for choosing JD derby;
-Sauna
-Boxing area
-Price/value
-No contract
If any one of these changed I would have to consider my options, especially the no contract option is very valuable for people like me who live elsewhere and come and go from Derby.

Recommendations for an even better experience;
- The boxing bags are a huge draw, a longer kicking bag(s) would be a great addition.
- The cold shower is also a great benefit, only having one can be a source of despair or conflict if busy.
- A common and unavoidable Criticism of not only JD derby but all gyms is the clientele itself, particularly those with no social etiquette and believe they are in their own house. This is at its most apparent in the changing room. Examples include, leaving plastic bottles in sauna, drying towel over sauna, playing own music, leaving on and damaging hair dryers etc. These behaviours are hard to police… one suggestion I have is from a previous gym. A dedicated respected team member had a regular presence in the changing room cleaning and generally making sure standards were kept. Over time good behaviours became normal.

-Music- The music ranges from London gangster rap to low grade dance music remixes. The former has no place in a gym as it neither inspires a better workout or a pleasant listening experience. I suggest a mix of uplifting funky tunes of various genres. I would like to go further and suggest we celebrate local music and flavour. Perhaps play local Dj mixtapes and advertise which artist is ‘playing now’.
If there is desire the options to maximise the energy of music are plentiful. Putting some effort into making JD Derby a source of inspiration for and about DERBY could reap reward for the gym and for the city.

Keep up the good work

April 27, 2024
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Reply from JD Gyms - Derby

Hi there

Thanks for taking the time to leave us a review and for providing us with your feedback. It's great to hear you enjoy using the gym overall!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

BEST GYM IVE EVERY BEEN TO …

Loads of equipment brilliant designed gym looks the part, friendly and helpful staff I should of joined a lot of years ago will recommend all my friends and family to JD GYMS #DERBY

April 25, 2024
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Reply from JD Gyms - Derby

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 4 out of 5 stars

Easy access and great equipment range

Easy access and great range of equipment that make the space not feel too busy during peak hours.
Staff and customers could do more to tidy weights/equipment after use.
Would be good if the app was developed more to track your activity and tell u how many people are at the gym at all times.

April 15, 2024
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Reply from JD Gyms - Derby

Hi there

Thank you for leaving us a review, we love to hear that you are enjoying your gym experience with us ⭐

We appreciate your feedback and will use this to help us improve our service in the future.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym equipment plenty of variety.

Great gym equipment plenty of variety.
The wet room does not feel adequate for the volumes of people attending and should be addressed

April 4, 2024
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Reply from JD Gyms - Derby

Hi Matthew

Thank you for taking the time to leave this review! We are delighted to hear that you are happy with the amount of equipment. We also really appreciate your feedback regarding the bathrooms. We will take these comments into consideration.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

The gym in Derby is great!

The gym in Derby is great. It’s good value for money compared to lots of other gyms. It has some good equipment and it is opened 24 hours a day 7 days a week.

April 7, 2024
Unprompted review
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Reply from JD Gyms - Derby

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 1 out of 5 stars

Jd jym

No induction on how to use the equipment,unable to hear the class instructions clearly.showers not on for long enough having to keep pushing button in after 5 seconds no hooks on doors to hang towels etc

March 30, 2024
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Reply from JD Gyms - Derby

Hi there

Thank you for leaving us a review. Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so.

We absolutely do offer them though, so If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you. You can email the manager on derby@jdgyms.co.uk or speak to a member of staff next time you are in.

Best wishes
The JD Gyms Team 💚  

Rated 2 out of 5 stars

Common Sense

I have multi-access but this strictly regarding the Derby Gym. The music in the gym is horrendous, it’s not up-beat or something in the charts, it’s similar what I would expect to listen to in a boxing gym from the 1980s. A lot of the equipment in the gym is worn out also, which wouldn’t be so bad as wear and tear is expected, however due to the consistent high number of people in the gym, there’s a long time waiting between sets. Which brings me to my next point… it’s ridiculously busy. Never known for a gym to not have enough cardio machines - is there not a limit on how many people can go at once? Maybe you could include a peak-time charge like if you come between 5pm and 7pm Monday - Thursday, then you pay on the door to get in like an extra £2. Talking of limited cardio machines, why on earth is there only two Smith machines? Some people will use them for over 30 minutes, the people aren’t your fault but you could provide more machines right? Only other thing really is the cleanliness of the changing rooms, in-particularly the floor.

March 1, 2024
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Reply from JD Gyms - Derby

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on derby@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

The gym is large and fully equipped

The gym is large and fully equipped, however some machines have seen better day sand the parking is a mare

February 29, 2024
JD Gyms - Derby logo

Reply from JD Gyms - Derby

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Great in every way

Great equipment. Enough space and equipment even in rush hour.

March 1, 2024
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Reply from JD Gyms - Derby

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

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