JD Gyms - Doncaster Reviews 

362
TrustScore 3 out of 5

3.0

Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ Doncaster, England, GB


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Rated 3 out of 5 stars

Typical 24hr gym. Benches in the free weights area to close together, you have to wait for the person next you to finish their set before you can start you're set. Leg equipment is not nice, leg... See more

Company replied

Rated 5 out of 5 stars

Easy access, love that it’s 24/7! Equipment is quality and repaired in a timely manner. It feels safe and secure onsite. Staff are approachable and friendly. The changing facilities are ok, toilets ca... See more

Company replied

Rated 5 out of 5 stars

Big open space, plenty of equipment, there were no blue roll dispensers or sprays anywhere, to be able to clean equipment down before/after use. Plenty of equipment giving plenty of choice during... See more

Company replied

Rated 3 out of 5 stars

Changing rooms very messy with bins over flowing, plastic bottles discarded throughout the gym, spills left on the gym floor. Generally untidy However this gym has everything, don't need to wait for... See more

Company replied


Company details

  1. Gym

About JD Gyms - Doncaster

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ, Doncaster, England, United Kingdom

  • 1302246049

3.0

Average

TrustScore 3 out of 5

362 reviews

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3.0

All reviews

(362)

4,568 reviews in the last 12 months

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Rated 5 out of 5 stars

the air con is good

the air con is good

April 28, 2025
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there - Thank you for your lovely feedback!
The JD Gyms Team 💚

Rated 4 out of 5 stars

Busy but good

April 6, 2025
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there, thank you for leaving us a review, we are really pleased you're enjoying your JD Gyms experience.
The JD Gyms Team 💚 

Rated 1 out of 5 stars

This gym is a joke

This gym is a joke. They sell that many memberships you can't move in there or get on anything and it's full of kids

March 31, 2025
Rated 1 out of 5 stars

Dirty toilets

Dirty toilets, sticky machines, breatheless rooms. And now they decided to increase the price of the membership. Good job, jd, good job

October 31, 2024
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

We appreciate your feedback and will use it to improve our facilities and services. We strive to provide a clean and comfortable environment for our members and we are sorry to hear that we have not met your expectations.

If there is something that the cleaning team have missed please feel free to approach a member of staff to let them know or if you'd rather email the club manager, you can do by using the following email address - doncaster@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

There were loads of different machines…

There were loads of different machines to use and people in there are friendly as well

March 3, 2025
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Reply from JD Gyms - Doncaster

Hi there

We're so happy to hear you had a positive experience! It's wonderful to know that you found our equipment helpful and our staff friendly. We strive to create a welcoming and supportive environment for all our customers.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Great facilities but way too busy!

Great facilities but well over populated. I could only use equipment that was free which wasn’t the purpose of joining. With how busy it was, it was quite an intimidating environment. I arrived for my first day to hopefully be shown around by a member of staff but there was none to be seen. I was walking around looking for the female changing rooms & then had to figure out where certain machines were around the gym. I would class it as abit of a free for all if I’m being honest.

February 25, 2025
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

We appreciate you taking the time to share your experience.

We strive to provide a welcoming and supportive environment for all members. We're committed to addressing these concerns and working towards a more accessible and enjoyable experience for everyone.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Open when you need it

Open when you need it, friendly staff to help you when you need it and all the machines you could want. Although they would benefit from more leg machines as there is always a wait for certain ones

February 26, 2025
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Reply from JD Gyms - Doncaster

Hi there

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear you appreciate our open hours, friendly staff, and diverse selection of equipment.

We'll definitely take your feedback about the leg machines into consideration as we plan for future equipment updates.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Broken machine

Broken machine, yet no warning just left there to be used. Been diagnosed with mild concussion by DRI due to a rotating straight bar falling on my head. Not very impressed - it bloody hurt

February 9, 2025
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Reply from JD Gyms - Doncaster

Hi there

We are very sorry to hear about your experience. We understand your frustration and disappointment. We take all safety concerns seriously and will investigate this matter further.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

First time ever at a gym and as someone…

First time ever at a gym and as someone with really bad anxiety I quickly realised nobody was staring at me everyone was there for one reason to work out! Felt very comfortable going back everytime!

February 3, 2025
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Reply from JD Gyms - Doncaster

We're so happy to hear that you had a positive first experience at the gym! It's wonderful that you felt comfortable and welcomed in our space.

We strive to create an environment where everyone feels supported and focused on their fitness goals. We're glad you've found a place where you can work out without feeling self-conscious.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Amazing value for money

Amazing value for money
Very easy to enter with the app on your phone
All the equipment is new clean and easy to use with most items having photos and information on how to use
Always someone there to ask questions

December 28, 2024
Unprompted review
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Thank you for your kind words! We're thrilled to hear you had a positive experience.

We strive to provide a welcoming and user-friendly environment, and we're happy you found our equipment easy to use and our staff helpful. We appreciate your feedback and will continue to work hard to maintain this high standard.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Rejoin

Very easy to rejoin after a bout of illness

January 31, 2025
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Reply from JD Gyms - Doncaster

Hi there

We're glad to hear that you found it easy to rejoin after your illness. We appreciate your feedback and are committed to providing a smooth and supportive experience for all our members.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

terrible gym bad equipment

has no equipment constantly waiting for machines outdated equipment aswell overall horrible gym

October 21, 2024
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Reply from JD Gyms - Doncaster

Hi there

We understand your frustration with the equipment and its condition.

We are committed to providing a positive fitness experience for all our members. We appreciate your feedback and will use it to improve our facilities.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Joined 2 week ago the gym Is good put…

Joined 2 week ago the gym Is good put the showers are meant to open at 5 AM. It has only been open twice in the 2 week I have been going in the morning. I start work at 6 AM So had to go to work without a shower not happy

January 21, 2025
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Reply from JD Gyms - Doncaster

Hello! Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Doncaster, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Best wishes
The JD Gyms Team 💚 

Rated 2 out of 5 stars

Poor parking, most of the cardio machines didnt work properly

Its one of the more pricey gyms and from what the trainer tells me, has thousands and thousands of members for just Doncaster. The parking, I was warned was a problem, and it is difficult getting a spot. But I was more disappointed by the number of machines that were broken. I want to start of my sessions with cardio, so I went to the bikes, the first one I sat on (the left most of the six) was squeeky as hell and needs servicing. The second to left one has a sheet on it saying out of order. I then got on another, the furthest right one, and while this one seemed fine, after a while of cycling from lower to higher intensity, it just completely stopped adjusting, so the difficulty was saying 10, but it was still at 2. I then went on the treadmills to the back, I like to do incline walking as I found this burns as many calories as running, whereby I cant run much but can walk uphill infinitely. The first one from left side of the building I pressed for incline and nothing happened, it just stays flat. the next machine I tried worked fine, but there was another up there out of order. I think if youre taking in 50K a month minimum on even just 2K members, with only a couple staff to pay per shift, I think you can afford to get the machines regularly serviced and repaired. You could call out a guy tomorrow and he could probably get them all working, or tell you they need replacing. A poor experience so far, having previously been a member years ago of virgin active in leeds, where everything ran perfectly all the time, not once did I experience any problems.

January 14, 2025
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

We appreciate you taking the time to share your feedback. We understand your frustration with the equipment issues you encountered.

We strive to maintain a high standard of service and equipment, and we are disappointed to hear that your experience fell short of your expectations. We will investigate the issues you raised and take appropriate action to address them.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Really good set up very clean changing…

Really good set up very clean changing rooms helpful staff.

November 10, 2024
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Thank you for taking the time to leave us a review.

We're thrilled to hear you're enjoying the facilities and the helpful staff. We strive to provide a clean and welcoming environment for all our members.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

The toilet taps never work

The toilet taps never work, the toilet seats are loose, there’s never any toilet roll. Half the treadmills are out of order, the other half don’t work properly

January 18, 2025
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

We understand your frustration with the issues you experienced. We appreciate you bringing these concerns to our attention and will work to address them.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

changing room closed 22-05

changing room closed 22-05, a lot of equipment is broken, you can’t just go to car cause you won’t come back

January 11, 2025
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Doncaster, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Hope this helps!
The JD Gyms Team 💚

Rated 1 out of 5 stars

Some gym equipment is not in use.

Some gym equipment is not in use and so many kids under the age of 16 in the gym. Most staff is no where to be seen and lot of people just sit down and on the phone which is really annoying.

January 8, 2025
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

We appreciate you taking the time to share your feedback.

We understand your concerns about the gym equipment and the presence of younger members.

We strive to provide a positive and productive environment for all our members. We will take your feedback into consideration as we continue to improve our services.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Going downhill

Amazing gym when opened and I have been a member since then. Initially there were very helpful PT’s who maintained gym etiquette/discipline, cleanliness was great, etc

Now the complete opposite. There has been no new equipment since the gym opened therefore much is getting very tired. Simple repairs take far too long. The equipment is subject to extremely high use, probably compared to most other JD Gyms therefore it should be maintained and replaced more frequently. I have handed in multiple cable attachments which are dangerously worn, evidencing either a lack of maintenance, or ‘tick box’ checks.

PT’s - due to they their contract generally do not care, apart from their clients. I have not seen one PT ask a member to re-rack weights or pick up their litter for years.

Cleanliness - this is a major concern and I’m sure if the local authority visited at certain times the gym would be closed. The male changing room and toilets should be cleaned hourly during peak times. They can be absolutely disgusting. Cleans overnight are frequently missed.

JD are happy to take money from members but only do the bare minimum in return. Considering the quantity of members at this particular gym, JD should be doing more for them. JD will probably think that the gym itself attracts so many members because it is a good gym, but unfortunately I suspect this to be mainly due to its location.

I have spoken with managers of the gym over the phone and in person. The consistent message is that they try but nothing happens above them.

A recent power outage was the final nail in the coffin. Power was off for approximately 10 hours throughout the day this week. Members were only to find out of this after travelling to the gym, as JD did not think to put messages out on social media, via email, or through their app.

I’m now looking to join another gym.

January 8, 2025
Unprompted review

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