Typical 24hr gym. Benches in the free weights area to close together, you have to wait for the person next you to finish their set before you can start you're set. Leg equipment is not nice, leg... See more
Company replied
Location
Switch locationOgden Road, Shaw Lane Industrial Estate, DN2 4SQ Doncaster, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy access, love that it’s 24/7! Equipment is quality and repaired in a timely manner. It feels safe and secure onsite. Staff are approachable and friendly. The changing facilities are ok, toilets ca... See more
Company replied
Big open space, plenty of equipment, there were no blue roll dispensers or sprays anywhere, to be able to clean equipment down before/after use. Plenty of equipment giving plenty of choice during... See more
Company replied
Changing rooms very messy with bins over flowing, plastic bottles discarded throughout the gym, spills left on the gym floor. Generally untidy However this gym has everything, don't need to wait for... See more
Company replied
Company details
About JD Gyms - Doncaster
Written by the company
Contact info
Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ, Doncaster, England, United Kingdom
- 1302246049
3.0
Average
362 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Joined two weeks ago enjoying the gym…
Joined two weeks ago enjoying the gym wide range of equipment good atmosphere
November 4, 2025
Reply from JD Gyms - Doncaster
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Generally ok but The showers need to be…
Generally ok but The showers need to be open longer for people who go after work later at night, been known to be closed at 22:00 when sometimes we don't go until then. the taps to wash your hands - hit and miss whether they work or not.
September 28, 2025
Reply from JD Gyms - Doncaster
Hello - Thanks for leaving us some feedback, we appreciate it. We are a 24-hour gym in Doncaster, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas). We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you, and you'll have complete privacy.
Hope this helps! The JD Gyms Team 💚
Reply from JD Gyms - Doncaster
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Horrible gym
Horrible gym! So easy to get a membership but a lot of drama to cancel the membership! A lot of money for rubish !
August 28, 2025
Unprompted review
Reply from JD Gyms - Doncaster
Hello, thank you for taking the time to leave a review.
It's great to hear you found our sign up process easy. Information on how to cancel can be found on the website. Check out the FAQ section for further information, or refer back to the terms and conditions of your membership.
The JD Gyms Team 💚
A lot of equipment is broken or…
A lot of equipment is broken or outdated. A lot of equipment also doesnt get used.
September 10, 2025
Reply from JD Gyms - Doncaster
Hi – Thank you for the review. We’re always happy to find out what our members think, so if you’d like to tell us more about what equipment you'd like to see at our Doncaster gym, please send an email to doncaster@jdgyms.co.uk.
Best wishes, The JD Gyms Team 💚
I've been going here for a few weeks…
I've been going here for a few weeks now and my experience has been great. It's clean, there's plenty of equipment and I can go any time I want. What more can you expect...
August 1, 2025
Reply from JD Gyms - Doncaster
Hello - Thanks for taking the time to leave this review! We know that everyone likes to workout at different times so being open 24/7 means we can provide for everyone at anytime! We are happy to hear you’re enjoy using the gym!
Thanks,
The JD Gyms Team 💚
My experience was made fantastic
My experience was made fantastic when everyone was just doing their own thing and no one was bothering anyone.
August 24, 2025
Reply from JD Gyms - Doncaster
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
If sb gonna start workout after…
If sb gonna start workout after 10:30/11;00pm no shawer no sauna no changing room. few equipment such as leg extension, abdomen machine, seated hamstring machin doesn't work properly for long term but managers/staff are very nice and helpful
August 15, 2025
Reply from JD Gyms - Doncaster
Hi there - Thanks for taking the time to leave this review. Our Doncaster gym is open 24hours and throughout the night, our accessible changing room is open should you need to get changed or grab a shower. We do close some areas (i.e the main changing rooms and saunas) for the safety of our members but our accessible facilities offer complete privacy!
Thanks, The JD Gyms Team 💚
I'm autism and felt it was just too…
I'm autism and felt it was just too busy for me I've cancelled my dd
August 4, 2025
Reply from JD Gyms - Doncaster
Hello - Thanks for taking the time to leave this review. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities.
Best wishes, The JD Gyms Team 💚
Convenient as 24/7 however alot of…
Convenient as 24/7 however alot of equipment is faulty or
July 28, 2025
Reply from JD Gyms - Doncaster
Hi there – Thank you for taking the time to leave a review. We understand how disappointing it can be if your favourite piece of equipment is out of order, we’re working very hard behind the scenes to get this back in working order!
The JD Gyms Team 💚
No air con far to hot
No air con far to hot. Few broken machines not many cable accessories like tricep ropes and the one you do have is very tatty
July 14, 2025
Reply from JD Gyms - Doncaster
Hello John – Thanks for the review. With the recent hot weather and the nature of our buildings, the temperature inside the gym can be affected too. We're doing everything within our means to keep it as cool as possible inside and have ensured your comments raised have been passed onto the relevant department.
The JD Gyms Team 💚
Somebody needs to switch the air con on…
Somebody needs to switch the air con on because it’s far too warm in there to work out properly, I’ve never known a gym be as warm as this one, the heat hits you as you walk in & this is on cooler days too. My husband & I are seriously considering cancelling, which is a shame because we have found it to be a decent gym
July 13, 2025
Unprompted review
Reply from JD Gyms - Doncaster
Hello – Thanks for the review. With the recent hot weather and the nature of our buildings, the temperature inside the gym can be affected too. We're doing everything within our means to keep it as cool as possible inside and have ensured your comments raised have been passed onto the relevant department.
The JD Gyms Team 💚
The gym is good for the price however…
The gym is good for the price however the cleaning is not so good. I understand that this is a budget gym but hygeine should be a priority especially in an environment where people are exercising. I’ve stopped using the sauna and showers because even though the showers look clean, there is a terrible smell of wee in there every single time. I do think this is due to the cleaning products that are being provided, which do not remove the smell of urine, however im unsure if its actually because of that now, because as you will see further in my review there are other problems. The next issue is the toilets. I actually noticed a few times that the toilets are dirty, now, i understand as its a 24/7 gym, keeping on top of it all the time can be tricky however, I attended the gym at around 11pm, I saw the cleaner working, I went to use one of the toilets and there was a dry looking feaces mark on it and tissue all over the floor. I used another toilet, which was also dirty but with no visable marks. The next day I came to the gym, there had been at least 12 hours past, i went to use the toilet and the exact same mark was still there, along with the tissue. I think that this is unacceptable and very off putting. Theres dust and dry urine on the toilet seats and its just very unpleasent. I dont think i have ever actually seen the changing rooms clean. I know it can be hard work to clean when its always so busy, but maybe that should be flagged by JD gyms to provide more support to the staff so they can do their job properly.
July 6, 2025
Reply from JD Gyms - Doncaster
Hello Abigail – Thanks for leaving a review. Sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on doncaster@jdgyms.co.uk to raise any concerns.
Best wishes, The JD Gyms Team 💚
Toilets are disgusting and only one!
Toilets are disgusting and only one!
No blueroll or sanitising stations etc,I don’t want to lay in someone’s else’s sweat.
July 8, 2025
Reply from JD Gyms - Doncaster
Hi John – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚
I cancelled my membership but they…
I cancelled my membership but they still took £44.99 from my bank, I only accessed the facilities 3 times then decided I had prioty bills so cancelled within my first month, very upset about this as I have bills that need prioty to a gym.
May 25, 2025
Reply from JD Gyms - Doncaster
Hello - Thanks for the review. I can see you have already got in touch via the contact form on our website, a member of the team will review this and get back to you.
The JD Gyms Team 💚
Classes are amazing!
Classes are amazing, the environment is so welcoming and positive. Fantastic facilities.
July 1, 2025
Reply from JD Gyms - Doncaster
Hi Kiya - Thanks for the 5star review! It's great to hear your enjoying the classes at our Doncaster gym. Keep up the great work👍
The JD Gyms Team 💚
Reply from JD Gyms - Doncaster
Hi there - Thank you for your excellent feedback!
Best wishes, The JD Gyms Team 💚
Get more leg ext machines please
A lot of the machines need fixing. I would like to see more machines like the leg extension as there is only 1 for the whole gym and you have to wait ages during busy times.
I like the sled push and there are lots of free weights
May 4, 2025
Reply from JD Gyms - Doncaster
Hello, thank you for taking some time to leave us a review. We're always keen to find out what our members think, so if you'd like to pass on what equipment you'd like to see at our Doncaster gym, please send an email to the Manager on doncaster@jdgyms.co.uk
The JD Gyms Team 💚
The fact it’s open 24/7 is great
The fact it’s open 24/7 is great, plenty of equipment to use so not waiting on things you want to do, absolutely love going.
May 1, 2025
Reply from JD Gyms - Doncaster
Hello - Thanks for taking the time to leave this review! We know that everyone likes to workout at different times so being open 24/7 means we can provide for everyone at anytime! We are happy to hear you’re enjoy using the gym!
Thanks, The JD Gyms Team 💚
Problem people
Something needs to be done about the idiots who go go the gym after hours when it's unstaffed I observed guys literally trying to smash the equipment cable machines shouldn't snap weekly but they do because I have seen guys rather then put the weight stack down just let go and let the stack crash back down. Also I have seen youths squeezing themselves under the doors to get in for free not to mention chewing gum stuck to everything under seats on the equipment. Guys spitting in the sinks. And drinking straight from the taps. God knows they have any health problems. No offence but that is a no no. Great gym but the idiots need sorting
May 1, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.