JD Gyms - Doncaster Reviews 

362
TrustScore 3 out of 5

3.0

Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ Doncaster, England, GB


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Rated 3 out of 5 stars

Typical 24hr gym. Benches in the free weights area to close together, you have to wait for the person next you to finish their set before you can start you're set. Leg equipment is not nice, leg... See more

Company replied

Rated 5 out of 5 stars

Easy access, love that it’s 24/7! Equipment is quality and repaired in a timely manner. It feels safe and secure onsite. Staff are approachable and friendly. The changing facilities are ok, toilets ca... See more

Company replied

Rated 5 out of 5 stars

Big open space, plenty of equipment, there were no blue roll dispensers or sprays anywhere, to be able to clean equipment down before/after use. Plenty of equipment giving plenty of choice during... See more

Company replied

Rated 3 out of 5 stars

Changing rooms very messy with bins over flowing, plastic bottles discarded throughout the gym, spills left on the gym floor. Generally untidy However this gym has everything, don't need to wait for... See more

Company replied


Company details

  1. Gym

About JD Gyms - Doncaster

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ, Doncaster, England, United Kingdom

  • 1302246049

3.0

Average

TrustScore 3 out of 5

362 reviews

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3.0

All reviews

(362)

4,576 reviews in the last 12 months

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Rated 4 out of 5 stars

Nice gym

Nice gym, well equipped, quite big I would say, but the toilets and showers are disgusting.

April 28, 2024
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 3 out of 5 stars

No cleaning station

The gym has no cleaning stations i.e blue roll and sanitiser to wipe down machines etc.
Having to lay in other peoples sweat is disgusting and a health hazard…sort it out jd!

April 22, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thanks for the review. The cleaning stations in our gyms have been removed. These were first introduced during the pandemic when Government restrictions required us to do so. Since all restrictions were lifted some time ago, we have been gradually returning to our normal operations, with the cleaning stations being one of the last remaining measures.

We have however, provided extra bottles of sanitiser around the gym and we do encourage our members to bring in their own towel to clean off the equipment after use. Alongside this, we also have cleaners in the gym who frequently clean the equipment and work to ensure a high standard is maintained. If you do notice any equipment needs a wipe down, please let a member of staff know.

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Visit

Was okay but no introduction when attended

April 1, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit.

Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Phoned over 2weeks ago and left…

Phoned over 2weeks ago and left messages with phone number 3 times no reply. Had to go in to sort rejoining. A few machines not working and still not repaired after 3 days also noticed no cleaning station's when asked don't have them anymore also no hand sanitizers anywhere know.

March 19, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Clean environment plenty of choice of…

Clean environment plenty of choice of equipment and machines. 24 hr access easy to use

March 8, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities! We will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good to be back in the gym after months…

Good to be back in the gym after months away, due to menopause and slipped disc! Some of the equipment needs updating though, annoying when you know what you want to do and cant because of broken or faulty equipment. Also fed up of gym goers not putting weights back and having to walk all over the gym to find the right weight. Staff are good though 👍

February 29, 2024
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Reply from JD Gyms - Doncaster

Hi there

We are thrilled you are back! Thanks for the review!

Glad to hear you are enjoying the gym. We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great Gym and lots of equipment to…

Great Gym and lots of equipment to choose from for all aspects of training needs.

Looking forward to trying the classes out in the future.

March 4, 2024
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Reply from JD Gyms - Doncaster

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 4 out of 5 stars

The machines and everything else is…

The machines and everything else is good,staff some of them are good but some are very rude mybe it's because of the skin,last week to ask a member of the gym that,are we allowed to enter in that room with bicycles to see,she said now I'm a trainer go and find someone else to ask, replying yes or no,does it take time,I guess wearing those tshirts won't help, which is not fair just treat everyone equally, there's some stuff that we now know that they don't like black people, it's just a skin but all humans,we should work together to make the JD gym go far and standards well

February 29, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Effortless joining on line

Effortless joining on line, scan in with the app and carry on. Seems like a friendly hassle-free environment. The guy who works there explained everything in friendly manner.

February 29, 2024
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Reply from JD Gyms - Doncaster

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

id like someone to ask if there is…

id like someone to ask if there is anything i am wanting to do inperticla at the gym , to show me whats best to use to do so ect

January 29, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thank you for leaving us a review.

Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so. However, If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Helpful Staff

The staff have all been very helpful and are approachable. The classes are run professionally and on time. The gym and changing rooms are very clean and tidy.

February 4, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

I've only been 3 times so far

I've only been 3 times so far. The layout is good, but it's a very busy place. You can't always get onto the machine you want
Overall, I'm happy so far. This coming from a 50 year old who dislikes exercise, but is realising it's a necessary evil.

February 8, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Warm clean and not too complicated to…

Warm clean and not too complicated to get in. Quite a few treadmills out of order but there were still plenty available.

February 6, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thank you for taking the time to leave us a review!

It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

good equipment

good equipment, and love the fact there's a separate room with open floor space

January 29, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Terrible experience

Terrible experience. Thought I’d give JD Doncaster a go. It was way too busy. Queues to get in equipment. The changing facilities were filthy as were the toilets with seats hanging off etc. Staff more interested in looking at the females in the gym than being available for advice for people using it. Total rubbish

January 23, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.

To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

We do have cleaners who regularly clean the changing room areas. This is also checked by staff throughout the day. However, if you ever feel something isn't up to standard please don't hesitate to inform a member of staff who will be able to rectify the issue for you.

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Could do with cleaning spray to wipe…

Could do with cleaning spray to wipe machines down before and after use !

January 23, 2024
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

PINS

Nothing in particular

January 7, 2024
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Reply from JD Gyms - Doncaster

Hi there

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 3 out of 5 stars

Advertised as 24 Hours

Advertised as 24 Hours, I go on a night time due to work, the studio’s locked, toilets, showers, sauna, lockers are closed and locked at 12, open again at 5am. You get to only use to main room. Whereas other gyms the full facility’s are available. I wouldn’t say this is a 24 Hour gym. Also can only go to the gym once a day as it will not let you scan back in. If you leave something there and go to pick it up you can’t, if you want to go to a lesson you can’t if you’ve already been that day. Good equipment but not worth the money IF you like to go late. App needs updating, other gyms let you know the busy periods, and centre the app around you, how busy it is, at that moment of time,etc this app gives you a code and lesson times that’s it.

January 9, 2024
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Reply from JD Gyms - Doncaster

Hi Jade

Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Doncaster, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

We understand you'd like to come multiple times in one day, this is absolutely doable, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍 

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to. the email address is doncaster@jdgyms.co.uk

Hope this helps!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Love this gym,very professional company and great customer service

January 6, 2024
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 3 out of 5 stars

Decent gym but shít showers.

Decent gym, only issue I have is the mens showers. If there is only one shower running, the water is freezing and will not get warm. It only gets warm when someone else hits another shower button. It's been mentioned many times to staff and been like it for well over a year.

January 13, 2024
Unprompted review
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

Thanks for making us aware of this issue. Our staff do regular maintenance checks on equipment and facilities so hopefully this has been picked up already. However, we have also contacted them to check it's on the list to be fixed.

We are sorry for the inconvenience this may have caused you.

Best wishes
The JD Gyms Team

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