JD Gyms - Doncaster Reviews 

362
TrustScore 3 out of 5

3.0

Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ Doncaster, England, GB


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Rated 3 out of 5 stars

Typical 24hr gym. Benches in the free weights area to close together, you have to wait for the person next you to finish their set before you can start you're set. Leg equipment is not nice, leg... See more

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Rated 5 out of 5 stars

Easy access, love that it’s 24/7! Equipment is quality and repaired in a timely manner. It feels safe and secure onsite. Staff are approachable and friendly. The changing facilities are ok, toilets ca... See more

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Rated 5 out of 5 stars

Big open space, plenty of equipment, there were no blue roll dispensers or sprays anywhere, to be able to clean equipment down before/after use. Plenty of equipment giving plenty of choice during... See more

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Rated 3 out of 5 stars

Changing rooms very messy with bins over flowing, plastic bottles discarded throughout the gym, spills left on the gym floor. Generally untidy However this gym has everything, don't need to wait for... See more

Company replied


Company details

  1. Gym

About JD Gyms - Doncaster

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ, Doncaster, England, United Kingdom

  • 1302246049

3.0

Average

TrustScore 3 out of 5

362 reviews

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3.0

All reviews

(362)

4,604 reviews in the last 12 months

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Rated 5 out of 5 stars

All goods

All goods, from machines to peaple and clean 5A realy happy 😊

December 12, 2023
JD Gyms - Doncaster logo

Reply from JD Gyms - Doncaster

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

JD Gyms used to be a great a gym

JD Gyms used to be a great a gym, due to work circumstances I had to stop my membership last year, however I joined again recently and every session back has been disappointing. - Handles/Grips missing from equipment, a lot of machines not working, showers unexpectedly changing temperatures and also the closing of the sauna because there was water bottles in there - I understand that the users need to appreciate the space however it doesn’t make any sense “punishing” everyone else by turning the sauna off for a week or more. I over heard multiple people in the gym complaining about the same situation “I came today just for the sauna” - they wasn’t able to use a facility that they’re paying for because the staff thought it was ok to switch off.

December 2, 2023
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Reply from JD Gyms - Doncaster

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 1 out of 5 stars

Awful gym

Awful gym, rubbish equipment.. absolutely freezing.

November 28, 2023
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Reply from JD Gyms - Doncaster

Good afternoon

The temperature can fluctuate with the seasons, but we always do our best to maintain a temperature which is comfortable for exercising.

It might feel cool when you're standing still, but once you start your workout it'll feel different.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Very nice and clean gym

Very nice and clean gym. Spacious and has lots of equipment. The true bonus is the sauna. What’s important it is open 24/7, has parking and secure entrance. Highly recommended!

November 25, 2023
Rated 3 out of 5 stars

The sauna recently on my visit was not…

On my visit this past Monday sadly the sauna was turned off, it was disappointing as I was really looking forward to using it. Though the gym staff was friendly and polite, the staff assured me he would look into this for me

November 13, 2023
Rated 3 out of 5 stars

No staff on floor

No staff on floor. Staff stay in staff room . After 3 sessions of going am yet to see staff on the floor . U have to go to staff door to get any help , would be nice for an employee to be on the floor so you don’t have to go looking for one if you have an issue.

November 10, 2023
Rated 1 out of 5 stars

Horrible cancellation process.

Didn’t end up going to the gym after someone I know had a bad time there and it put me off. So I cancelled my membership on day 15. They deliberately processed the cancellation one day after my next payment was taken to get another £21.99 out of me. Kindly pointed out in the terms it says “30 days notice helps” it doesn’t say require. And 15 days notice should’ve been more than enough. However they are refusing a refund even though I never went at all.

October 8, 2023
Rated 3 out of 5 stars

app update

My idea is- JD app should show how busy the gym is at the time- meaning how many ppl is currently at the gym. Surely it is possible to create an algorithm that counts amount of scanned barcodes at the entry/exit stage and sends that data live on the app.
That would be so useful especially for ppl that stretch their daily schedules. Doncaster branch is really busy place and from what I been told by my friends that use Leeds branch- it is the same. That option on the app would definitely avoid disappointments caused by coming to the gym and realising that it’s necessary to come back later or even skip training session.

November 2, 2023
Rated 3 out of 5 stars

Not the best but local

I have been a member of this GYM before but unfortunately it is local to me.
Fortunately I only want to do a bit of running and some cycling.
The GYM doesn’t appear to get much of a clean. The sanitation stations have been removed therefore you are usually following the previous person with their sweat all over the machine. Not everyone would use them but those of us with hygiene standards would.
There are rarely any staff to speak to or ask for advise and to be fair when I have I have felt like I’ve been brushed off.
Finally the amount of machines that either don’t work or are broken is ridiculous. I had to get on 3 spin bikes once before finding one that actually worked properly and a couple of running machines as the belts were slipping.

October 29, 2023
Rated 5 out of 5 stars

I have just joined this gym and the…

I have just joined this gym and the amount and variety of exercise machines is brilliant. Staff are very helpful and quickly show you how to use something if you are not sure. Have now tried lots of different exercises.

October 4, 2023
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Reply from JD Gyms - Doncaster

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 2 out of 5 stars

Changing rooms are a disgrace

Good machine although some need attention.. not much additional equipment for the cables, lack of grips and so on

But the reason for the 2 stars is the Changing rooms.. Absolutely disgusting, always stinks of wee and poo.. toilet seats been missing for over 5/6 months

I have now left and gone to another gym and it would take alot for me to go back and use JD GYM Doncaster

July 8, 2023
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Reply from JD Gyms - Doncaster

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on doncaster@jdgyms.co.uk

The JD Gyms Team 💚

Rated 2 out of 5 stars

On my first day I’ve asked a an…

On my first day I’ve asked a an instructor if I can ask a question, I did not ask to help me, or show me something what required her personal time and she told me NO IM WITH MY CLIENT!
Really? Do you think I’m blind? I was feeling dizzy and I had no idea where to get more water. Next time just ask what person needs and transfer to another personal if you can’t help now. At least you can ask what’s happened

September 26, 2023
Rated 4 out of 5 stars

Lots of equipment good atmosphere only…

Lots of equipment good atmosphere only little down side was parking as the car park was busy

September 26, 2023
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Reply from JD Gyms - Doncaster

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

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