Great gym, lots of good equipment, really clean changing rooms and lovely warm showers. Wifi and therefore connectivity is rubbish though :( if you have a workout program that needs connectivity it... See more
Company replied
West Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW Edinburgh, Scotland, GB
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Great gym, lots of good equipment, really clean changing rooms and lovely warm showers. Wifi and therefore connectivity is rubbish though :( if you have a workout program that needs connectivity it... See more
Company replied
Decent gym but definitely needs new machines, they are old and don’t work properly. Other than that all good .
Company replied
I am attending the class sessions and have been made very welcome by the members and coaches . I suffer from arthritis and know my limitations and coaches happy to help me adapt an exercise . So far... See more
Company replied
I like how spacious the gym is and the wide variety of machines it offers. On my first day, the staff member at the entrance warmly welcomed me and explained the facilities.
Company replied
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West Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW, Edinburgh, Scotland, United Kingdom
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The gyms great. The contract is super 👍 The customer service I had to phone was top 👌

Reply from JD Gyms - Edinburgh
Lots of equipments to use, the store has convenient opening hours and the trainers/staff are supportive and welcoming. I would definitely recommend.

Reply from JD Gyms - Edinburgh

Reply from JD Gyms - Edinburgh
Gym itself is lovely and new, clean, fresh decor and new equipment but I’m a classes gym goer and there are only half as many as advertised on their website, most classes only 30 minutes, no booking system and not much variety. Cheap membership and no cancellation or joining fee however, just classes a bit disappointing.
edit: I filled in a feedback form but no one has got back to me.

Reply from JD Gyms - Edinburgh
Big gym, lots of equipments for the same exercise, plenty of mirrors, nice bathroom with shower a hair dryers

Reply from JD Gyms - Edinburgh
Due to an incident I required the attention of one of the trainers, Callum assisted and he is a credit to your gym in his professional and polite attention to the care of the people who use JD gyms.

Reply from JD Gyms - Edinburgh
Good size and amount of equipment
Some machines too close together however
Place is untidy with staff not going around tidying left plates like was done in previous gyms I’ve used.

Reply from JD Gyms - Edinburgh

Reply from JD Gyms - Edinburgh
The gym is good and there are a lot of pieces of equipment available
A major downside for me and where I think the gym could improve is the cardio equipment available
1.There are not any concept 2 bikes which in my opinion surpass the bikes that are available at the gym, the bikes available are dated
2.There is only x1 assault bike there needs to be more of these
3.The treadmills available are date. updated treadmills to something like The Assault fitness curved manual treadmills would be a lot better

Reply from JD Gyms - Edinburgh
Great equipment, large gym!
Never had to wait to use anything & great price for membership!

Reply from JD Gyms - Edinburgh
This is such an amazing place to go for all types of exercise, there is fabulous atmosphere and the staff are really friendly and helpful, we are so lucky to have such a fantastic place and the price is just unreal, the equipment is top notch and the yoga classes is top notch , thank you

Reply from JD Gyms - Edinburgh
Lots of equipment to chose from. Good layout. Showers could do with upgrading but overall exceptional value for money The gym is full of younger generation however never felt out of place as everyone is doing there own workouts and not really bothered what anyone else is doing

Reply from JD Gyms - Edinburgh
Fairly Good range of equipment in a spacious gym. Missing one or two essentials. No bosu balls or wall ball targets. Are there any TRX? Not sure. Only downside was that for the first time in my life I was mocked by a middle aged heavy lifter who took the mickey out of me while I was doing burpee bounds. Quite shocked by that. I’m 64 and far fitter than he was.

Reply from JD Gyms - Edinburgh
Very busy at peak times, class timetable/available classes is nothing like advertised on initial page of website.
Also not great that if wanting to attend the gym twice in one day, your code doesn’t work and have to push the buzzer for a member of staff to come.

Reply from JD Gyms - Edinburgh
Best atmospheric gym I’ve been to - and been in 90% of Edinburgh gyms

Reply from JD Gyms - Edinburgh
Great facilities, plenty of equipment and a good mix of people working out. I’ve still to try out the classes but top notch so far.

Reply from JD Gyms - Edinburgh
It’s a nice place but there is no instructions on some weights

Reply from JD Gyms - Edinburgh

Reply from JD Gyms - Edinburgh
Having not been in the gym for a while, I asked for a tour round with one of the members of staff.
They were very helpful and informative.
Thank you

Reply from JD Gyms - Edinburgh
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