I am attending the class sessions and have been made very welcome by the members and coaches . I suffer from arthritis and know my limitations and coaches happy to help me adapt an exercise . So far... See more
Company replied
West Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW Edinburgh, Scotland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I am attending the class sessions and have been made very welcome by the members and coaches . I suffer from arthritis and know my limitations and coaches happy to help me adapt an exercise . So far... See more
Company replied
Just joined up with the discount for the first month Really enjoying the classes and meeting new people Have encouraged a few others to join me too! Excellent facilities Highly recommend it
Company replied
Gym equipment is excellent, all fine, but jd gym also offers yoga class and here l have found a huge problem. First of all yoga teacher never showed up, there where no proper yoga equipment, was ver... See more
Company replied
Gym’s a joke. No new machines in years, equipment always broken, and the place is dirty. Bottles and chewing gum left on machines, broken D-handles ignored by PTs, and equipment left all over the floo... See more
Company replied
Written by the company
West Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW, Edinburgh, Scotland, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am attending the class sessions and have been made very welcome by the members and coaches . I suffer from arthritis and know my limitations and coaches happy to help me adapt an exercise .
So far I have attended circuits, stretch and tone, Pilates, boot camp and body pump - enjoyed the variety of these classes. I like to attend a 9ish class today’s was 10:40 but I went to see what it was like but would prefer the 9 ish classes. First week nearly done and so far so good .

Reply from JD Gyms - Edinburgh
Just joined up with the discount for the first month
Really enjoying the classes and meeting new people
Have encouraged a few others to join me too!
Excellent facilities
Highly recommend it

Reply from JD Gyms - Edinburgh
Mirrors are not clean.
Gym smells so bad. It’s so stinky.
Need proper floor cleaning .

Reply from JD Gyms - Edinburgh
Amazing atmosphere, amazing people working there , good lighting but the equipment it’s pretty bad , can’t complain too much for £25

Reply from JD Gyms - Edinburgh
Gym’s a joke. No new machines in years, equipment always broken, and the place is dirty. Bottles and chewing gum left on machines, broken D-handles ignored by PTs, and equipment left all over the floor creating trip hazards. Do not join — absolute shambles.

Reply from JD Gyms - Edinburgh
because the women toilets are very bad smell and shit smell always, makes me sick and disgusting

Reply from JD Gyms - Edinburgh
Everything is absolutely fantastic, staff is cooperative and helpful , there is a variety of equipments , the gym is super clean and they clean it regularly while people training, I would recommend it to anyone 👌🏼♥️

Reply from JD Gyms - Edinburgh
Lots of regular gym goers at this gym so people know what they're doing and are more or less tidy and respectful of others. Locker rooms and bathroom area are clean. Atmosphere in terms of music and light levels are good. However, cons are the severe lack of cable attachements. Looking around it seems people bring a bag with their own attachments because they have no other choice. The few that the gym has are in bad shape. It's always disappointing to pay for a membership just to go to a gym that doesn't even have the basics. There's only one chest fly machine which is certainly not enough. Only one hip thrust machine and it's broken. Not a big one, but there's only one way of getting in and out: using your phone. I wish there was a second option not to have to fully rely on my phone...

Reply from JD Gyms - Edinburgh
I have a problem with my pass and the company didn’t answer me

Reply from JD Gyms - Edinburgh
Everything is in place but but no one to guide you as a first timer

Reply from JD Gyms - Edinburgh
Good work staff, Your are always making sure the gym is tidy.
Thank you

Reply from JD Gyms - Edinburgh
Great gym, even better now it's open 24/7. No more bank holidays off. No excuses now 😅

Reply from JD Gyms - Edinburgh
Local gym...it's 24 hours now which is good.however I feel there's too many people jogging the machines.filiming themselves which is annoying...maybe need another water area.just one area..otherwise good gym lots of space

Reply from JD Gyms - Edinburgh
I'm enjoying this gym and it's definitely 4 stars but not quite a 5 for its bracket.
Machines are in fine working order, but some are starting to show their age and looking a bit shabby. Some are a bit grubby looking and suffer from the gym not having access to cleaning product/wipes.
There's a good variety of gear but some of the very popular machines, there's only one of e.g. the chest fly - there's constantly a wait for it.
Very good free weights, lots of power racks, a great set of dumbells.
It's a good atmosphere with moody, dark lighting which is alright! Happy with it.
large gym plenty of workout options

Reply from JD Gyms - Edinburgh
I have recently renewed my membership with JD Gyms. I am 67 and really enjoy going. The staff are lovely and helpful if I need them. Also the gym is very well equipped and clean.

Reply from JD Gyms - Edinburgh
It’s amazing, honestly the best gym I’ve been too but if only your guys have had a toilet and changing rooms and a shower room it would be even better because when I work out I need to use the bathroom. The bathroom is the priority. I go to the Edinburgh Westside Plaza JD Gym btw

Reply from JD Gyms - Edinburgh
Plenty of quality equipment, well maintained and well respected by the users of the gym.
No issues or complaints, great value for money.

Reply from JD Gyms - Edinburgh
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.