Great gym, lots of good equipment, really clean changing rooms and lovely warm showers. Wifi and therefore connectivity is rubbish though :( if you have a workout program that needs connectivity it... See more
Company replied
Location
Switch locationWest Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW Edinburgh, Scotland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Decent gym but definitely needs new machines, they are old and don’t work properly. Other than that all good .
Company replied
I am attending the class sessions and have been made very welcome by the members and coaches . I suffer from arthritis and know my limitations and coaches happy to help me adapt an exercise . So far... See more
Company replied
I like how spacious the gym is and the wide variety of machines it offers. On my first day, the staff member at the entrance warmly welcomed me and explained the facilities.
Company replied
Company details
About JD Gyms - Edinburgh
Written by the company
Contact info
West Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW, Edinburgh, Scotland, United Kingdom
- 01312023806
3.8
Great
153 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant Gym
Brilliant, very spacious ..busy but plenty of room and always availability of equipment..highly recommend
February 5, 2022
Reply from JD Gyms - Edinburgh
Hello, thanks for the review! It's great to hear your enjoying your fitness journey with JD Gyms 😀
The JD Gyms Team 💚
no restriction on the amount of people…
no restriction on the amount of people going in , far to busy, people not cleaning equipment after use, waiting ages for equipment
February 2, 2022
Reply from JD Gyms - Edinburgh
Thanks for taking the time to leave this review.
The turnstiles in our gyms allow us to monitor the capacity at all times and we are following UK Active advice.
Our gyms simply are very popular and can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities and keen to hear member's feedback.
If you ever notice other members are sitting on equipment, I would strongly advise approaching a member of staff on the floor who will be able to help further.
The JD Gyms Team💚
best gym i’ve ever trained in
best gym i’ve ever trained at, but upon entry into gym as a wheelchair user i think there must be an easier way to gain entry into the gym i.e a QR Code scanner at the wheelchair entrance/gate instead of the green button as i have to wait until one of the PT’s to press the button in there office.
January 24, 2022
Reply from JD Gyms - Edinburgh
Hi, thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities at our Edinburgh gym and we will be sure to pass your comments onto the team!
The JD Gyms Team 💚
Such an amazing gym
Such an amazing gym, not too busy so good for my confidence, people in there willing to help with workouts if your doing them wrong and brilliant PT’s highly recommend!
January 14, 2022
Reply from JD Gyms - Edinburgh
Thank you for your time to leave us a review - we absolutely love to hear this.
Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚
Great gym loads of equipment
January 12, 2022
Reply from JD Gyms - Edinburgh
Thank you for leaving us a review, we love to see the 5 stars ⭐ 💚 ⭐
Earlier X4cerise gym was so spacious…
Earlier X4cerise gym was so spacious with less fee, it had ladies room which was very helpful for women. Facing of the thread mill were so good before and it was bright inside the gym. But now it’s really looking very bad and congested. Now thread mills are not good direction and they charge upto 20 pounds, it’s really worst. Really disappointed with the new structure. Only reason I’m going to this gym is because it’s near to my home. But definitely I won’t continue
January 11, 2022
Reply from JD Gyms - Edinburgh
Hello, thank you for taking some time to leave us a review today!
We're always happy to find out what our members think, so if you'd like to provide some more information on the feedback you have given us, please send an email to the Manager on edinburgh@jdgyms.co.uk
The JD Gyms Team 💚
Just joined and think facilities are…
Just joined and think facilities are fantastic. Lots of equipment and very clean and modern. Hopefully there will be more classes added to the evening timetable like Body Attack, Pump and Combat.
January 10, 2022
Reply from JD Gyms - Edinburgh
Hi, thanks for the 4star review!
Glad to hear that you are enjoying the gym, we're always keen to find out what our members think so feel free to send an email over to the Manager on edinburgh@jdgyms.co.uk with your feedback.
The JD Gyms Team 💚
Excellent gym
Excellent gym, what a transformation from exercise 4 less! I’ve been a member at nearly every gym in Edinburgh and this is by far the best one I’ve used
January 7, 2022
Reply from JD Gyms - Edinburgh
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! 👍💚
Reply from JD Gyms - Edinburgh
Hi David. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚
Amazing!
Wow! What an amazing gym with loads of gym equipment which is spotlessly clean.
On my first day there I got chatting to a lady (everyone is very friendly) and she was so helpful. I will be meeting her and the 6am crew to keep me focused. In all my years this is the first friendly gym I’ve been to.
January 4, 2022
Reply from JD Gyms - Edinburgh
Hi. Thank you for taking the time to leave us a review - we absolutely love to hear this!
It's amazing to hear the 6am crew will be there to help keep you motivated and it's great that you are enjoying the gym, keep up the great work 👍
Thanks, The JD Gyms Team 💚
Reply from JD Gyms - Edinburgh
Hi, thanks for the 5star review!
Glad to hear you are enjoying the gym itself and the atmosphere! Keep up the great work 💪 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.