JD Gyms - Glasgow North Reviews 

177
TrustScore 4.5 out of 5

4.3

Craigmont Drive, Maryhill Road, G20 9BS Glasgow, Scotland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been working with Rhona since the end of January. She has gotten me to a place where I enjoy going to the gym at opening, learning about foods and how to stay in a deficit but also enjoy a swee... See more

Company replied

Rated 4 out of 5 stars

The gym has a good variety of kit, including some more 'niche' items like sleds and wallballs. There's a great selection of kettle bells and dumbbells too. The changing rooms are also nice. However, t... See more

Company replied

Rated 5 out of 5 stars

I really love coming to this gym, all of the facilities are great and it has everything I need. I started a personal training programme with Rhonafit. She really takes time to understand an individual... See more

Company replied

Rated 3 out of 5 stars

If you're a newbie to the gym scene just returning after a while off, avoid this company as they're more interested in taking your money 1st before anything else. Also they don't indicate about ind... See more


Company details

  1. Gym

About JD Gyms - Glasgow North

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Craigmont Drive, Maryhill Road, G20 9BS, Glasgow, Scotland, United Kingdom

  • 1414652529

4.3

Excellent

TrustScore 4.5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(177)

4,590 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

gym is really clean

gym is really clean, including changing and toilet areas. Usually always able to get onto cardio machines. Sometimes there is a wait for the weight machines depending on the time/day that you go

November 13, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Good over all but could have more user-friendly machines

Good range of cardio equipment and different areas to the gym such as functional areas. I don’t like the layout that much. For example the toilets and the sinks are quite a distance from the changing area.
A lot of the weight equipment felt quite grimy compared to other gyms I’ve used and felt older, not as robust, more awkward to use and not as smooth running as other gym equipment.
There’s not enough cleaning stations near the weight equipment. Not a fan that the hours are only 0600-2200.
EE doesn’t get phone reception inside either so I didn’t feel great that I wouldn’t be able to contact someone in the event of an emergency.

November 3, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great space

Great space, great facilities

October 24, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym has everything i need

Good gym has everything i need

October 5, 2025
Unprompted review
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym.
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

JD Gyms customer service is an absolute…

JD Gyms customer service is an absolute joke. I cancelled my membership in accordance with the contract, four weeks in advance. In the meantime, I cancelled my Direct Debit, since it didn’t really matter because I had already given the required four weeks’ notice. My account was either suspended or deleted, and I never received any link to reset my password. Despite making a hundred attempts to reset it, I got no access. Emails are answered after ten days, sometimes even longer, and nobody ever answers the phone – it’s practically impossible to get through. As a result, I lost a whole month that I had already paid for in advance. I had no access to the gym for a month, even though it was paid. Once again, customer service is pathetic. Never again JD Gyms

One more thing – customer service replied to me saying that my account is not closed and that I should have access to the gym until September 29th. So I’m asking: how exactly was I supposed to have access to the gym if the password reset link never arrived? Despite a hundred attempts to reset my password, I have not had and still do not have the possibility to log into my account to get access to the gym. What a bloody joke

September 4, 2025
Unprompted review
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hello, thank you for taking the time to leave a review. We are sorry to hear you have had issues accessing the facilities. A member of the team will be in touch for us to continue to investigate this issue for you.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great introductory joining fee

Great introductory joining fee, excellent facilities, helpful staff and convenient opening hours🤩🤩🤩

September 12, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 4 out of 5 stars

The gym can be to hot

The gym can be to hot. Sometimes the air-con isn't on.

September 11, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I've only been there one week buy the… Guidance

I've only been there one week buy the equipment and space is fantastic. I need some guidance as I fell 20 feet and crushed my legs. So I'm limited to what I can do. It would be helpful if I was shown what would be best for me and what classes would be helpful.

August 25, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐ We do offer inductions, and these are arranged with the gym directly. Drop our team an email on glasgow@jdgyms.co.uk to find a time best suitable!
The JD Gyms Team 💚

Rated 2 out of 5 stars

Gym equipment is decent but accessibility is poor.

Gym equipment is decent, and there's always items I can use which is helpful. Accessibility in terms of parking is poor, and when raising this to the gym I've had no response.
I would not recommend using this gym if you are a wheelchair user or require accessible parking as it is misused by members.

August 9, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hello - Thank you for your review. We're sorry to hear about the parking issues you experienced as we aim to provide an inclusive environment for everyone.
The JD Gyms Team 💚

Rated 2 out of 5 stars

The gym is ok but the problem is the…

The gym is ok but the problem is the changing room is upstairs with sauna its should be downstairs
Thanks

July 8, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 3 out of 5 stars

Suna is nice but JD definitely needs…

Suna is nice but JD definitely needs work on hygiene, shower is too slow and the bathrooms are smelly

June 4, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hello – Thanks for leaving a review. Sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on glasgownorth@jdgyms.co.uk
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Just joined

Just joined. Happy with the gym so far.

June 3, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚 

Rated 1 out of 5 stars

Joined your location Glasgow North and…

Joined your location Glasgow North and after only two days notice the treadmills are disgusting with old and new sweat marks. Not great for hygiene or health issues. Clearly notice that they haven’t been cleaned at all. Unfortunate as I do love that location.

April 20, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good equipment quite busy at times…

Very good equipment quite busy at times have to wait about people are waiting when your doing your workout very good staff positive service not too small of a gym I enjoy it

March 5, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi there

Thank you for your feedback. We're glad you enjoy the equipment and the staff. We understand that it can get busy at times, and we appreciate your patience.

We're always working to improve our facilities and services, and your feedback is valuable to us.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Top quality training equipment and…

Top quality training equipment and immaculately clean.

February 7, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi there

Thank you for your kind words. We're thrilled to hear you enjoyed our training equipment and cleanliness.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Don't like.Grime

Don't like.Grime, sweat, and wear and tear,no disinfectant and no Wipes for cleaning equipment

February 11, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi there

We understand your disappointment with the condition of the equipment. We strive to provide a clean and comfortable environment for our customers. We will be sure to address your concerns with our team.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Good amount of equipment would like…

Good amount of equipment would like more classes

January 28, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi there

Thank you for your positive review! We appreciate you taking the time to share your feedback.

We're glad you find our equipment selection to be good and we'll definitely consider expanding our class offerings in the future.

Best wishes
The JD Gym Team 💚

Rated 5 out of 5 stars

Good gym facilities

Good sized gym. Plenty of equipment available, even during busy periods. Good range of classes to select from. Nice changing facilities. All round good gym experience.

January 18, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Thank you for taking the time to leave us a review. We're thrilled to hear that you're enjoying our gym.

We strive to provide a great experience with a wide range of equipment and classes, and we're glad you're finding it beneficial. We appreciate your feedback and will continue to work hard to maintain the high standards you've experienced.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

No staff to show me around and to show…

No staff to show me around and to show me how to use the instrument.

January 10, 2025
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi there

Thank you for leaving us a review. Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so.

We absolutely do offer them though, so If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you. You can email the manager on glasgownorth@jdgyms.co.uk or speak to a member of staff next time you are in.

Best wishes
The JD Gyms Team 💚  

Rated 3 out of 5 stars

This gym used to be brilliant

This gym used to be brilliant, but the maintenance is pretty bad. For instance just one sink in the male changing rooms works, and it has been like that for ages.
Lockers with broken door lock are never fixed, and so on…

Showers and toilets used to be super clean before the pandemic, but not anymore, toilets stink. The cleaners are hardworking people, but either there were more cleaners before the pandemic or the number of clients have increased and the number of cleaners is still the same, as you can see cleaners never stop working so it’s not their fault. Machines with bottle water holders usually have chewing gum in them thanks to uncivilised people.

Some PT’s are very approachable, but some behave like superstars, specially the one wearing sunglasses, always in bad mood as if he was having the worst day of his life

Showers and the sauna are closed 15 min before the gym closes, but a couple of PT’s close them 30 min earlier. A couple of months ago, one of them closed the sauna one hour earlier just because.

Staff in the gym should be encouraged to talk to those clients mixing weight plates or leaving them on the floor, this is an issue that has gotten really bad in the last few months. Often you need to move several 25 kg weight plates to grab the one you need, or you find piles of plates on the floor.

Good points about the gym:
Those working there that are friendly, the atmosphere in the gym is very good, plenty of space to park, and the gym is pretty big, but it is so popular that Mondays Tuesdays and Wednesdays evening is overcrowded. Changing rooms are nice and there are some free classes for everybody

November 11, 2024
Unprompted review
JD Gyms - Glasgow North logo

Reply from JD Gyms - Glasgow North

Hi there

We appreciate you taking the time to share your feedback. We understand your concerns about the maintenance and cleanliness of the gym. We are committed to providing a clean and safe environment for all our members, and we are working hard to address these issues.

We are aware of the issues you mentioned regarding the changing rooms, lockers, and showers. We are actively working to improve the situation and ensure that all facilities are maintained to a high standard. We also acknowledge the importance of a clean and hygienic environment, and we are taking steps to address the concerns you raised about the toilets.

We value your feedback and will continue to work towards providing a positive and enjoyable experience for all our members.

Best wishes

The JD Gyms Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look