Clinton is a great instructor. He covered BodyCombat classes throughout June, and they were really enjoyable. During the heatwave, he planned ahead to keep the studio cooler so members would be mo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Clinton is a great instructor. He covered BodyCombat classes throughout June, and they were really enjoyable. During the heatwave, he planned ahead to keep the studio cooler so members would be mo... See more
Company replied
So glad I joined this gym, such good value for money. Lots of classes on offer which are varied and challenging and staff are friendly and helpful. If you’re looking for a clean, well equipped gym t... See more
Company replied
Absolutely shocking stalling tactics on trying to cancel a gym membership that is no longer being used by my son. They asked several times for the same information which as on numerous occasions b... See more
Company replied
Having tried to get fit on and off for years, one of the hurdles has always been finding somewhere comfortable which keeps my motivation… fitness has always previously been a fad that I’ve given up sh... See more
Company replied
Written by the company
Hempstead Valley Drive 47, ME7 3TD, Hempstead, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
JD Hempstead Valley is an excellent gym. The equipment is up to date. The Gym and the equipment are kept clean. The staff are professional and friendly. Thanks to Steve and team. Friendly environment.

Reply from JD Gyms - Hempstead Valley
The variety of classes and the standard of instructors are great. The gym itself offers a wide range of equipment.
The classes could however be spread out a bit more over the Thursday and Friday. With more offered then.

Reply from JD Gyms - Hempstead Valley
I’ve been using the gym at Hempstead Valley for the last 6 months and I absolutely love it . Everyone there is very pleasant and the manager and all the staff are very helpful .
The gym has a great variety of equipment and I love going to the classes . The gym and all the equipment is very clean and being open 24 hrs is brilliant.

Reply from JD Gyms - Hempstead Valley
Absolutely love the model of open doors to all classes with no booking and there is good variety. The quality of the classes I go to are exceptionally good (thank you Ron!)
Point of difference for me is also the inclusivity of the gym whether like me (60+ classes and a small amount on the machines in the gym) or a dedicated weight lifter. All types are welcome and get along doing their thing side by side. Friendly and helpful.

Reply from JD Gyms - Hempstead Valley
Best value for money you will find. Equipment far suparses it's competittors. Staff always friendly and happy to help.
Clean and tidy gym.
4year+ member

Reply from JD Gyms - Hempstead Valley
I joined when the gym opened - it’s a very friendly gym, the personal trainers are excellent, the classes are great. Sometimes it’s frustrating when I have to hunt for the weight I’m looking for, but that’s a minor thing. Overall a great gym.

Reply from JD Gyms - Hempstead Valley
Good value gym - really enjoy the spin classes with Clinton

Reply from JD Gyms - Hempstead Valley
Really great value for gym. Bit packed at times but clean and good spread of classes. Could offer more classes though. Great staff.

Reply from JD Gyms - Hempstead Valley
Great staff great gym great atmosphere would highly recommend

Reply from JD Gyms - Hempstead Valley
A great gym with lots of friendly staff and instructors. Been a member since it opened and not been disappointed 😊

Reply from JD Gyms - Hempstead Valley

Reply from JD Gyms - Hempstead Valley

Reply from JD Gyms - Hempstead Valley
Love this gym, very welcoming atmosphere at Hempstead Valley & I feel very comfortable there doing my workouts

Reply from JD Gyms - Hempstead Valley
Ever since Steven the new manager has come on board things have been moving in the right direction. However I wish the showers and sauna traps were cleaned more often and more thoroughly. I also wish JD would invest in new equipment but unfortunately the people at head office are way too tight and fail to ever invest in new equipment until the place is falling apart. I heard it took 7 years for one gym to get new equipment. Other than that the leaking has stopped on the deadlift platforms, so we can all deadlift and squat without fear of slipping and cracking our head open.

Reply from JD Gyms - Hempstead Valley
Been at jd gym Hempstead valley for about 14 months and love it! Really good people, PT’s are awesome
And a great range of machines and free weights

Reply from JD Gyms - Hempstead Valley
I have to leave a mixed review as my experience depends on the staff on shift, some get 5/5 excellent others get zero, awful! When I found out senior management tell some staff to just ‘have a bit of fun’ it’s no surprise that they do just that, no work is done, they are there for themselves and it shows!

Reply from JD Gyms - Hempstead Valley
Go in, get it done, shower and out. Everything is clean, showers and changing room ok. Takes them a while to fix things, electronic entrance gate/machine took a few weeks.
Staff always friendly and knowledgeable

Reply from JD Gyms - Hempstead Valley
Great gym! Manager always looks after customers. Always clean and great vibe!

Reply from JD Gyms - Hempstead Valley
Lovely staff always happy to help and give advice, my favourite gym ever.

Reply from JD Gyms - Hempstead Valley
Amazing gym, perfect atmosphere and everything as it should be! Friendly staff highly recommend
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.