JD Gyms - Hempstead Valley Reviews 

Nice gym but why is there no cleaning stations? Makes me feel so dirty. This needs to be added. I’ve been to a few gyms and they’ve all had some sort of cleaning station. This needs to be added

Men's changing rooms stinks of urine and showers are practically useless unless you paint yourself to the tiles as shower heads are tiny.

Trying to cancel and it takes 3 WEEKS !!! just enough time in other words to squeeze another month's membership out of you. I left Tru Gym to join here as it was closer. Will be going back.

Great gym and very welcoming staff. Highly recommend!

Apart from being in a decent location there is nothing good about this gym. Certain machines have been out of order for months, roof leaks are common despite the building being fairly new, and the changing facilities are so filthy that I'm forced to go home to do it. Even the sauna seems to be out of action more than it is working. Going here is only meant to be temporary until I can find a powerlifting gym local to me, as I can max out most machines with ease in commercial gyms. Nonetheless I expect a 'reputable' gym like this to repair their machines in a 2 weeks period maximum and keep the changing rooms to an acceptable standard. The gym has potential to become great, but until all of those things are addressed I can only give 1 star.

I find this gym great as it’s so big with an abundance of equipment, I can always get on the cardio machines that I like to use along with kettles and weighs etc.

The staff are friendly either by the entrance or whilst walking through.

I like that you are left to crack on with your regime but can ask if you need help.

I had an external PT but felt comfortable to quit and work on my own.

Good equipment for a commercial gym.
Ladies showers always stink of wee.
Nobody returns their weights and staff don't challenge them.
Drinking water taps never work.
Front door always broken.
Crossfit people always rearranging the furniture.
Shakes etc overpriced.
Music terrible and always louder at 5pm

I handed in my notice on the 22/10, they took a direct debit on the 25th/10 and then again on the 25/11 for a 30 day notice period, I reported the over charge on 1/12 and have been pushed from pillar to post since then and have even been lied to that I’m not entitled to a refund. I am still waiting for the refund with no end date of when this will be paid. This is the worst customer service, the staff are not friendly and Emily the PT just takes your money, she literally trained me in the gym, gave zero dietary advice or aftercare. I made the right decision to leave the gym after Emily kicked off at me for wanting to change PT’s which I’m well within my rights to do. I left the gym at that point as I felt like I had no choice if I had to stay with Emily for my PT sessions when I wasn’t happy with the service I was getting from her, hence why I wanted to change PT’s.

I really like to gym and the atmosphere very clean in the studios and women's changing room

Nice, clean gym. Great classes and good selection of apparatus.

Joined in May 22 and as a gymphob and a newbie to gym life I didn't really have a clue what I was doing, so I decided to start the JD burns classes. The classes are great, particularly the PTs, Mitch & Elenora who were warm and welcoming. My favourite class is on a Thursday with Mitch. He takes the time to check for injuries, show you the exercise but more importantly motivate you to push yourself. After some time this led me to start training 121 with Mitch, which I would highly recommend- he is extremely knowledgeable, taking time to get to know you; Helpful, giving me alternative moves to suit my abilities and has really helped me achieve things I'd never thought I'd be able to do, including improving my confidence! I'm now going to the gym 4x a week and am no longer a gymphob! Totally would recommend JD burn and Mitch as a PT!

JD Gym Hempstead Valley facilities are great. Trainers are all really friendly and knowledgable. Had the pleasure of training with one of the trainers Mitch, who went out of his way to make me feel welcome and help me with my understanding of training to improve my performance and overall health. Amazing coach. Highly recommend

Love the jd burn classes , Thurs morn is the best with Mitch - friendly , fun and approachable all year round but pushes you to get your best workout each session and reach your potential . Highly recommended!

I have Mitch Gosling twice a week as my PT he is first class in how he trains me in getting the best results. Great knowledge of all the machine and also nutrition. I would definitely recommend him regardless of your ability as he will adapt to your needs. 5*****