I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more
Company replied
First week in currently been 4 times this week and I’ve purely enjoyed every single session, the staff are so kind and helpful and so are the other people who are training. The facility is amazing and... See more
Company replied
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the temperature in the gym has felt uncomfortable during your visits, especially during the warmer weather. We u... See more
It is a pleasure to return to JD gym Hull after a year abroad. A no-nonsense operation, helpful staff and mature folk getting on with their fitness programmes. I've visited around 30 different gyms ar... See more
Company replied
Written by the company
Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m loving JD gym because my old gym didn’t have all the machines for me to have a proper workout, so I’m really enjoying my time here.

Reply from JD Gyms - Hull
Everything good but Bathroom not convenient. And it's bit smell.
Excellent gym with superb equipment. Machines do break from time to time but are usually repaired quickly.
As a person of age I don't do any classes but they always appear hectic.
Some members use the equipment as a place to sit and text their friends.

Reply from JD Gyms - Hull
You scammed me I paid for a membership on the 8th September 2023 and the money had been taken out of my bank account, I had also received an email confirming my purchase and that I had started for JD Gyms. I went in today, 14th September 2023 and my account wouldn't let me log in. A member of staff helped me and said that my payment didn't go through even tho money has been taken out of my account for JD Gyms. Please give me account or money back.
The gym was clean and the machines were well maintained. I joined because it is open 24 hours which is very convienient due to me working shifts.

Reply from JD Gyms - Hull
Great gym but would have been nice to have an induction to the equipment.
The staff helped show me how to sign up on the tablet at the GYM.
The gym facility is very clean.

Reply from JD Gyms - Hull
Great gym with plenty of equipment.
The air con needs to be turned up though, it’s too hot especially around the cardio machines
My son already goes there so I went as per doctors orders to lose weight. Ben (PT) was good to introduce me and gave me a tour of the gym...

Reply from JD Gyms - Hull

Reply from JD Gyms - Hull
Gym has potential but always too busy, machines are constantly broken, toilets and showers and dirty and constantly smell of urine and sick.
The gym is clean and well laid out, there seems to be plenty of equipment to suit most levels of activity. I have only been twice to date, but intend to go twice a week. I have tried a few of the machines, but at my age, 84, I won’t be getting too intense.

Reply from JD Gyms - Hull

Reply from JD Gyms - Hull
Love the layout of the gym. Support from staff and members are great. I like the vibe of the gym, the environment and ambient music is great

Reply from JD Gyms - Hull
Very clean, good range of weights and machines, welcoming and positive atmosphere with diverse members. Something for everyone!

Reply from JD Gyms - Hull
Not enough equipment too many members can’t really get on equipment as not enough won’t be attending again

Reply from JD Gyms - Hull

Reply from JD Gyms - Hull
Spiders running across the floor during workout

Reply from JD Gyms - Hull
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.