JD Gyms - Hull Reviews 

408
TrustScore 4 out of 5

3.8

Clough Road, HU5 1SR Kingston upon Hull, England, GB


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Rated 5 out of 5 stars

I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more

Company replied

Rated 5 out of 5 stars

First week in currently been 4 times this week and I’ve purely enjoyed every single session, the staff are so kind and helpful and so are the other people who are training. The facility is amazing and... See more

Company replied

Rated 1 out of 5 stars

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the temperature in the gym has felt uncomfortable during your visits, especially during the warmer weather. We u... See more

Rated 5 out of 5 stars

It is a pleasure to return to JD gym Hull after a year abroad. A no-nonsense operation, helpful staff and mature folk getting on with their fitness programmes. I've visited around 30 different gyms ar... See more

Company replied


Company details

  1. Gym

About JD Gyms - Hull

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom

  • 1482420365

3.8

Great

TrustScore 4 out of 5

408 reviews

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3.8

All reviews

(408)

4,604 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m loving JD gym because my old gym…

I’m loving JD gym because my old gym didn’t have all the machines for me to have a proper workout, so I’m really enjoying my time here.

September 19, 2023
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 4 out of 5 stars

A refreshing change.

Excellent gym with superb equipment. Machines do break from time to time but are usually repaired quickly.
As a person of age I don't do any classes but they always appear hectic.
Some members use the equipment as a place to sit and text their friends.

September 19, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

You scammed me I paid for a membership on the 8th September 2023 and the money had been taken out of my bank account, I had also received an email confirming my purchase and that I had started for JD Gyms. I went in today, 14th September 2023 and my account wouldn't let me log in. A member of staff helped me and said that my payment didn't go through even tho money has been taken out of my account for JD Gyms. Please give me account or money back.

September 6, 2023
Rated 5 out of 5 stars

Gym review Hull

The gym was clean and the machines were well maintained. I joined because it is open 24 hours which is very convienient due to me working shifts.

September 1, 2023
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

Rated 5 out of 5 stars

The staff helped show me how to sign up…

The staff helped show me how to sign up on the tablet at the GYM.

The gym facility is very clean.

September 1, 2023
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

I'm enjoying it....

My son already goes there so I went as per doctors orders to lose weight. Ben (PT) was good to introduce me and gave me a tour of the gym...

September 2, 2023
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

Rated 2 out of 5 stars

Too busy and toilets stink

Gym has potential but always too busy, machines are constantly broken, toilets and showers and dirty and constantly smell of urine and sick.

August 22, 2023
Unprompted review
Rated 4 out of 5 stars

The gym is clean and well laid out

The gym is clean and well laid out, there seems to be plenty of equipment to suit most levels of activity. I have only been twice to date, but intend to go twice a week. I have tried a few of the machines, but at my age, 84, I won’t be getting too intense.

July 31, 2023
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Reply from JD Gyms - Hull

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 3 out of 5 stars

Like the classes

Like the classes. Spinning room.no aircon. Very humid

July 28, 2023
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Reply from JD Gyms - Hull

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments, please send an email to the Manager on hull@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Loved it

Love the layout of the gym. Support from staff and members are great. I like the vibe of the gym, the environment and ambient music is great

July 11, 2023
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi, thanks for the 5 star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Good equipment, clean, friendly

Very clean, good range of weights and machines, welcoming and positive atmosphere with diverse members. Something for everyone!

June 26, 2023
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚

Rated 1 out of 5 stars

Not enough equipment too many members…

Not enough equipment too many members can’t really get on equipment as not enough won’t be attending again

June 19, 2023
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Reply from JD Gyms - Hull

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes The JD Gyms Team 💚

Rated 5 out of 5 stars

Gwen was fab

Gwen was fab, very welcoming. Made everything so easy.

June 23, 2023
Unprompted review
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 3 out of 5 stars

Spiders running across the floor during…

Spiders running across the floor during workout

June 15, 2023
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi there, thank you for leaving us a review!

Leg day must be hard for spiders.. If you have any concerns please let a member of the team within the gym know, they will be happy to help.

JD Gyms Team 💚

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