JD Gyms - Leeds South Reviews 

296
TrustScore 3.5 out of 5

3.7

Millshaw Park Avenue, LS11 0LW Leeds, England, GB


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Rated 5 out of 5 stars

Amazing value! For what's included in your membership, it's an absolute bargain.. JD Leeds South offers a massive range of equipment with lots of space including plenty of classes for you to... See more

Company replied

Rated 5 out of 5 stars

Been a member here since day one. Tom runs a tight ship and this shows in the cleanliness of the facilities and attitude of the team there. Room for improvement as every gym has but this is more fro... See more

Company replied

Rated 1 out of 5 stars

The gym it self is very spacious and tidy and clean but the changing rooms and the toilets and showers and sauna have a really bad smell of sewage and is very sickening to smell

Rated 5 out of 5 stars

Excellent gym and great value for money . The staff all work really hard to keep the gym floor tidy , and are always on hand to help if you need anything . You are always felt welcome here. They have... See more

Company replied


Company details

  1. Gym

About JD Gyms - Leeds South

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Millshaw Park Avenue, LS11 0LW, Leeds, England, United Kingdom

  • 1134675229

3.7

Average

TrustScore 3.5 out of 5

296 reviews

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3.7

All reviews

(296)

4,420 reviews in the last 12 months

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Rated 4 out of 5 stars

Good if you always wanted to work out in a big, busy Superdry store.

How dark it is in this gym is what you will notice first, not necessarily a bad thing but without an induction or a quick show around I had no clue where anything was and this gym is massive and heavily partitioned so would recommend having a 5 minute mooch about when you get in there under guide of the neon lights.
I go at very non-peak times but it is always busier than you predict here, you can still get on the majority of things you need because as previously said it is a big gym and there's loads of gear.
Parking is sound. Changing rooms are sound. Getting in and out with the app is sound. Water and vendos are sound.
Plenty of equipment, eg. powerbags, kettlebells, plates, mats & benches for everyone, however I have noticed a lack of barbell clips and sometimes find myself hunting for them in the bench area.
Music is better and louder than other gyms so if you workout with someone you aren't the only source of atmosphere here which is a plus.
Haven't been to one yet but I've seen the classes going on and they look decent enough considering they're part of the price.
Only spotted one broken machine so far and everything is clean enough.
Treadmills are way behind the curve compared to other gyms and some of the resistance/cable machines seem much older than others but mostly good gear to be found.
Seems like a decent gym, certainly better than Puregym and council leisure centre gyms considering price.
If you drive and hate sitting in traffic I would not recommend this gym but other than that it's definitely worth a look but please don't get a membership here because it's busy enough, cheers.

January 31, 2025
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Reply from JD Gyms - Leeds South

Hi there

Thank you for your detailed review. We appreciate you taking the time to share your experience. We understand your point about the lighting and how it can be a bit challenging to navigate the gym initially. We're always looking for ways to improve our member experience, and your feedback is valuable in helping us do that.

We're glad you found the equipment to be plentiful and in good condition, and that you appreciate the music and the atmosphere. We also appreciate your feedback on the treadmill and cable machines. We're committed to providing our members with the best possible experience, and we'll take your feedback into consideration as we plan for future equipment upgrades.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Awful

Awful, couldn’t use any machines that I wanted because it was so horrifically busy and I was there before 6am probably won’t return

January 30, 2025
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Reply from JD Gyms - Leeds South

Hi there

We strive to provide a positive experience for all our customers. We appreciate your feedback and will consider it as we continue to improve our services.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Lots of machine off or out of order

Lots of machine off or out of order. Absolutely heaving most of the time to the point it looks unsafe for so many people in the building. Would be useful on the app to know how many people in the gym so if it’s busy people can go at a different time (like pure gym app). Parking is a nightmare with cars just parking on curbs etc

January 12, 2025
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Reply from JD Gyms - Leeds South

Hi there

We understand your frustration with the gym's current state. We appreciate your feedback and will take it into consideration as we strive to improve our facilities and services.

We are committed to providing a safe and enjoyable experience for all our members.


Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Excellent

Excellent environment and services

November 17, 2024
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Reply from JD Gyms - Leeds South

Hi there Adeleke, thank you for leaving us a review, we are thrilled to see the 5 stars and have no doubt that the Leeds South team will be loving your comments! ⭐
Keep up the awesome work!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym. Good selection of equipment. Big thanks to PT Seb for his great sessions

November 1, 2024
Unprompted review
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Reply from JD Gyms - Leeds South

Hi there, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience and we always love to hear that our team (Seb) make it that much better! Take care The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

The equipment, the atmosphere, the cleanliness, the staff and the parking are all great. Special mention to my PT, Seb, his knowledge and friendliness have changed me from a couch potato to someone who loves working out.

November 1, 2024
Unprompted review
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Reply from JD Gyms - Leeds South

Hello Laura. What an amazing review! It sounds like your entire experience of Leeds South has been pretty much perfect from outside to in and made all the better by having Personal Training sessions with Seb, which we love to hear😊 💪

Keep up the amazing work!

Best wishes,
The JD Gyms Team
💚

Rated 4 out of 5 stars

Great place and great facilities

Great place and great facilities. I also use one of their PTs Sebastian, who’s helped me hugely with my development

November 17, 2024
Unprompted review
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Reply from JD Gyms - Leeds South

😊 Hi there Stuart. Thank you for taking the time to leave us a review -Our team in Leeds South will be loving the 5 star rating! We absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience, specifically with Sebastian 💪 The JD Gyms Team 💚

Rated 5 out of 5 stars

Would recommend PT’s at JD Gym

Had a great PT for a year at the JD gym (Seb Brunet). Highly recommended.

Will push you if you need to be or just focus on specific parts of the body depending on what you want to get out of it.
Endless circuits and never did the same exercise twice. (maybe twice at a push)

Knocked 5 years off my metabolic age.

November 1, 2024
Unprompted review
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Reply from JD Gyms - Leeds South

Wow! Thanks for the 5star review and comments. It's really made our day. We know the team at Leeds South will be loving the 5star rating and Seb will be over the moon with any potential recommendations/referrals! Variety obviously is the spice of life and knocking 5 years off yourmetabolic age is a huge result!

Keep up the awesome work. 😀 Best Wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Awful experience with this gym

Awful experience with this gym. Machines and weights very tatty and old, not enough cable machines, the ones they have seem to be from 20 years ago they’re that old and far too busy to be able to complete a full workout as it’s full of kids playing on their phones for 20 minutes between each set, oh and I cancelled my subscription for which I was told someone would contact me (why I’ve no idea) but never did and this morning they’ve decided to take another payment from my bank! This is a cancel anytime gym isn’t it? No contract? Yet they don’t let you cancel and then think it’s ok to steal your money! Would definitely not recommend

October 9, 2024
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Reply from JD Gyms - Leeds South

Hi there

Thank you for your review.

We understand your frustration and apologise for the negative experience you had. We appreciate you taking the time to share your feedback, as it helps us identify areas for improvement. We will certainly take your comments into consideration and strive to ensure a better experience for all our members.

To cancel your membership, you simply visit the website and raise a cancellation ticket. I have included the link below:

https://www.jdgyms.co.uk/general-enquiries-form/

We ask that your direct debit remains live until the cancellation has been processed by one of the customer service team. We hope the above is helpful. If you need any assistance with this matter, a member of staff at your gym will be more than happy to help you.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Equipment poor

Equipment poor (worn, damaged), left Pure Gym assuming JD would be better….going back to Pure!

October 27, 2024
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Reply from JD Gyms - Leeds South

Hi there

We appreciate you taking the time to share your feedback. We are sorry to hear of your disappointment with the condition of the equipment and that it did not meet your expectations. We value your feedback and will use it to improve our facilities.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

It was just so straightforward

It was just so straightforward

October 20, 2024
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Reply from JD Gyms - Leeds South

hi Philip - thanks for taking the time to leave us a review. We know the team in Leeds South will be loving the 5 star rating!

We like to make joining a JD Gym as easy as possible so you can save all of the hard work for the gym floor!

Good luck with smashing your goals!


Best wishes,
The JD Gyms Team.
💚

Rated 5 out of 5 stars

Only problem I have is one quad machine…

Only problem I have is one quad machine Leeds south. Double up.

The cleaners seem very good. Put in a lot of effort.

This gym is tidy. I mean the staff keep on top of it more than other jd gyms I’ve been to. The Sheffield south gym on two floors, is a mess.

October 13, 2024
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Reply from JD Gyms - Leeds South

Hi Olli, thanks for the 5 star review of our Leeds South gym! I know how competitive the team in Leeds South are, so I am sure they will be loving being compared to their South Yorkshire 'inter-company rival'.

We do work hard to maintain exceptional standards on cleanliness, so it is great to hear!

In the case of getting the quads a thorough workout, please do not hesitate in asking a Personal Trainer for an alternative as they usually have something up their sleeve.

Or by all means, please email the manager on: leedssouth@jdgyms.co.uk as we are always happy to know bespoke improvements that would improve your gym experience. The General Manager can then discuss it with our wider team and suppliers.

Best Wishes
The JD Gyms Team
💚

Rated 5 out of 5 stars

Spacious & good equipments.

Spacious & good equipments.

October 13, 2024
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Reply from JD Gyms - Leeds South

Hi there Warsame, thank you for leaving us a review, we are thrilled to see the 5 stars for our gym in Leeds South ⭐

Keep up the great work! The JD Gyms Team 💚

Rated 5 out of 5 stars

Fitness heaven: my home away from home

I've been a member of JD Gym - South Leeds for over a year now, and I can honestly say it's the best decision I've made for my health and well-being. The gym's atmosphere is incredibly welcoming and motivating, making every workout a positive experience.
The facilities are top-notch, with a wide range of state-of-the-art equipment, clean and well-maintained. I particularly appreciate the variety of classes offered, from high-intensity workouts to relaxing yoga sessions. The instructors are knowledgeable, enthusiastic, and always willing to offer guidance and support.
What sets JD Gym - South Leeds apart is the friendly and helpful staff. They're always available to assist with questions, offer advice, or simply make you feel at ease. It's clear that they genuinely care about their members' fitness goals.
If you're looking for a gym that will help you reach your fitness objectives in a supportive and enjoyable environment, I highly recommend JD Gym - South Leeds. It's more than just a gym; it's a community that fosters a love for fitness and wellness.

September 23, 2024
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Reply from JD Gyms - Leeds South

WOW Manish! Thank you for leaving such a glowing review! It's great to hear your enjoying using the facilities at our Leeds South gym and we will be sure to pass this onto the team!
We love to hear how the gym and the team at Leeds South has made you feel a part of a community there 💚

The JD Gyms Team 💚

Rated 5 out of 5 stars

A member of staff has been helpful

A member of staff has been helpful. Left everything there have been doing to support me and show me.

September 17, 2024
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Reply from JD Gyms - Leeds South

😊 Hi there Chideya. Thank you for taking the time to leave us a 5* review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience at Leeds South! 💪

The JD Gyms Team 💚

Rated 5 out of 5 stars

Brilliant gym

Brilliant gym, especially love the dark lighting. I’m a bigger girl and trying hard to lose weight and get over gym anxiety. Most people will smile at you as they walk past (if you smile at them :). The darker lighting in the gym also helps as I am neurodivergent so it’s great for sensory issues. I do wish the studio was open just a little later however. I try to go when it’s quiet to avoid as much anxiety as I can but it’s still rather busy at around 10pm when I go. And special props to the staff member who cleans every night I am there and is always there to let you in when your code is being a little funny. Overall a great gym, just a little busy, wish the studio closed later and that maybe some new cable ropes could be bought as the old ones are freyed (however you can just bring your own for comfort :) ).

Apologies for the long review,
I don’t usually leave them ahah !

September 18, 2024
Unprompted review
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Reply from JD Gyms - Leeds South

Hi Lily-Rose. Please don't apologise for leaving a detailed and specific review, it is how we learn and grow to offer the best possible member experience.

We love to see that it is a 5 star positive review. It's wonderful to hear that you find our gym a welcoming and comfortable space, especially with the darker lighting. We understand the challenges of gym anxiety and are glad that our environment helps you feel more at ease.

We value your feedback about the studio hours however once we have less staff on the gym floor overnight we keep areas that have less CCTV coverage out of use to ensure the safety of our members and staff.

Our staff are dedicated to providing a welcoming and supportive environment is something we truly value so if there is anything further they can assist you with, i.e. the cable ropes.
Please do not hesitate to contact the management team on: leedssouth'@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Gym is always well equipped when I go

Gym is always well equipped when I go. Supportive staff and other members who are always happy to share equipment and give a spot if needed. For the price I think it is great value.

September 9, 2024
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Reply from JD Gyms - Leeds South

😊 Hi there Joe. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience at Leeds South!! 💪 The JD Gyms Team 💚

Rated 2 out of 5 stars

Not enough gym equipment to the ratio…

Not enough gym equipment to the ratio of members. Muscle group machines scattered all over instead of allocated spots.

September 6, 2024
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Reply from JD Gyms - Leeds South

Hi there

We appreciate you taking the time to share your feedback.

We're always looking for ways to improve our facilities and will take your comments into consideration.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Warm and welcoming with a thorough…

Warm and welcoming with a thorough Induction provided. All necessary safety advice given, plus suitable outline programme to meet my own specific requirements.

September 2, 2024
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Reply from JD Gyms - Leeds South

Hi Denise. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!
We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It's great to hear you enjoy using the gym at Leeds South and how much the team have made you feel at ease straight away with a solid induction and programme to get started with!

Keep up the great work and we will see you soon 😀
Thanks, The JD Gyms Team 💚

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