Better than some I've used It's packed full of equipment so never a queue waiting for your turn, and it's a extensive range of stuff from medicine balls, kettle bells and boxing bags to general tre... See more
Company replied
Edge Lane, Liverpool Innovation Park, L7 9NJ Liverpool, Fairfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Better than some I've used It's packed full of equipment so never a queue waiting for your turn, and it's a extensive range of stuff from medicine balls, kettle bells and boxing bags to general tre... See more
Company replied
just full of gym rats the whole place is full lf people who are toxic and judge you hard don’t go i really wanted to like this place but the people who are gym rats ruin it f
Company replied
Overall, a great gym for what you pay. I have started going before work because it's quieter There are signs and announcements re: opening/closing times and stressing gym etiquette. I really wis... See more
Company replied
Clean, spacious, and never overcrowded. The trainers actually pay attention to your form. Highly recommended!I have joined two weeks ago.
Company replied
Written by the company
Edge Lane, Liverpool Innovation Park, L7 9NJ, Liverpool, Fairfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I shared a machine with some dude one time once. During which he kept trying to give me "tips" which where actually just nonsense. "You shouldnt grill your chicken the black stuff is toxic boil it instead" or, you should do this dont do that or you shouldnt use this machine its bad for blah or trying to tell me my stomach disorder doesn't exist or trying to tell me raynauds in my hands doesnt exist or trying to police my diet or or or ...baffled
Over the space of around 3 weeks he kept doing this. I'd be mid set and he would walk up waving his fingers saying "try this". He was invasive, obnoxious, and patronising. I'm training on a broken foot (i have a pt elsewhere and a physio guy) some of his "tips" where downright dangerous. If I didn't know better he could have seriously fluffed me up.
I asked him to go away multiple times and he tried to argue with me "im just trying to help". Did i ask for help though? After this nonsense for weeks I complained to the staff. After speaking to staff i tried to avoid him. He then followed me yelling "oi" and tried to grab me. I walked away in silence. I'm then doing glutes and he's behind me watching with a manic joker type grin on his face. It was terrifying and ive caught this a few times.
He was told to stay away from me. Following them speaking to him, I saw him speaking to another member all pointy and aggressive looking and pointed me out. I watched the whole thing. The other member then proceeded to practically slide down the walls to come have a look at me. Baffling...
One of the bros saw what was going on and came over and did an actual human sheild to cover me and block him from watching my glutes. He then plonks himself on the machine next to me, staring and looking all red-faced like he was gonna start something. I had to abandon my workout and leave. I did speak to someone about it again but he was dismisive and used your standardised script to change the subject "What are you training today? " ..baffling..that happened after I'd spoke to staff the first time.
Following this the one I complained about would just happen to be on the machine next to me. Every.single.one. Then just disappeared for a while. In the meantime his freind *who slid down the walls* will not stop staring. Everytime I move or breath or do anything there he is, staring. There's another one, who's also freinds with the one I complained about that's doing it also.
Example, I was on the treadmill for 10 mins incline walking. They where on a machine opposite. In ten mins they full on turned around like meerkats and watched me 7 times. In ten mins. I then come off and sit on the end of the treadmill to dry off like I always do. I turn to my right to get my water...they're at the sink staring. Baffling.
I'm on hack squat minding my business. I look to my left and he's staring in the mirror next door.
I'm doing glutes and I watched (i can lip read) him point me out to someone else "there she is over there don't make it look obvious" he pretends to look around then comes to me..realises I saw the whole thing...turns back "oh shit she saw that"...so now I've got 4 of them staring at me the entire time...im then doing rear kickbacks and the one that pointed me out to is circling my machine looking me up and down...baffled
Or I'm talking to my freind and he keeps watching/staring
Or I walked past him and he rages throws his weights down and flaps his arms
Or he's behind me pacing red faced and looking angry
Or or or
So a while later I spoke to a pt in the changing room, I've no idea her name. She rolled her eyes told me "they're jealous give them the finger" then changed the subject with your standardised script..."what are you doing today.."
A week later I see said pt training. Who's she training with? The guy who is seemingly angered by my existence. Ding ding ding. Maybe a relative or something who knows. So I took her advice and started giving him the finger. Oooh the irony! When I did this I was at the sink and he was pacing up and down looking like he was fuming, again. Baffled...
I then go down to the other side of the gym and look to my left and suprise suprise there he is staring, pacing up and down looking angry...baffled...so I gave him the finger again. Bare in mind this has been going on for about 4 months at this point.
I'm legitimately baffled here. Why is my existence so Interesting? Why does my existence seemingly enrage these people?What did I even do?! Why have i got a Fan Club? Do they have meetings? Because i wouldn't take "tips" from a self confessed addict talking nonsense?! Baffled. The only explanation i can come up with is they're trying to intimidate me out...Weird. Unhinged. Baffling... o_O
Edit- the end result of this "process" was essentially 'we havn't done anything, we aren't planning on doing anything, it's your fault but we hope you come back' with lots of gaslighting. Shameful.

Reply from JD Gyms - Liverpool Edge Lane

Reply from JD Gyms - Liverpool Edge Lane

Reply from JD Gyms - Liverpool Edge Lane
It's great staff are helpful clean gym big and a good variety of machines weights to use

Reply from JD Gyms - Liverpool Edge Lane
Easy registration. Great scan and entry system. Tones of equipment. And overall great vine about the place.

Reply from JD Gyms - Liverpool Edge Lane
weights are messy and the exercise bikes are awfull you need skmthing like concept 2.

Reply from JD Gyms - Liverpool Edge Lane
This was my first time using the gym. I parked in the big, empty car park next to the gym, but when I went inside, I saw a sign telling me not to park there; I had to use the Range car park next door. Annoyed, I had to drive around the area, navigating two sets of traffic lights, to find a parking spot close to the gym in its cramped car park. Why don’t they lease the empty car park right next to the gym?
Once I got inside, I found the gym lively, but the machines were cramped next to each other, and there wasn't much room to breathe. I didn't feel any air circulation at all, but I thought, "Okay, it's my first time; let's see how it goes." The setup was great, but when I tried to use some machines, I found I had to wait since I went during a busy time. I guess I could find quieter times to visit.
Overall, it was a lovely gym with everything organized by sections, and I appreciated the flow from one area to another. The changing rooms were very clean, and the showers were clean too, although there was a smell of stale water. The toilets were well-maintained, and the sauna was great.
I went into the cold shower, wrapped a towel around myself, and then entered the sauna. To my surprise, a woman came in fully clothed, including shoes. I couldn't believe my eyes! I sat for about three more minutes before the smell hit me, and I had to leave. I thought I had seen her working out on the treadmill earlier, and it made me really mad. I never said anything to her at that moment.
After I showered and got dressed, I saw her again. She sat in the steam room for 15 minutes or more before going back into the gym. This was just not right! I reported it and was told that it’s acceptable to enter the sauna fully clothed, but shoes aren’t allowed. Seriously? What about the rest of her? She went back into the gym smelling terrible, which is unhealthy and unsafe.
I was advised to report her if I saw her again, but honestly, they should put up a notice stating that entering the sauna fully clothed is not appropriate. It’s just not natural. That's all I can say about my one bad experience. If I see her in there again, or if she tries to come in when I’m present, I worry that I might end up banned from the gym, which wouldn’t be fair. I just don’t want to deal with the germs from dirty street trainers on the benches in the sauna.

Reply from JD Gyms - Liverpool Edge Lane
Love the gym plenty of machines it isn’t the biggest gym but there are plenty of space and lockers to put your stuff into.

Reply from JD Gyms - Liverpool Edge Lane

Reply from JD Gyms - Liverpool Edge Lane
Great gym plenty of equipment. Only issue I had was trying to get in I like to go twice a day most days and the qr code will not generate for your second entry so had to press buzzer and wait to be let in I just worry when there is not much staff about you will be waiting for a long time

Reply from JD Gyms - Liverpool Edge Lane
Very nice and clean much better than before Weldon

Reply from JD Gyms - Liverpool Edge Lane
Even the app doesn't work,can't even enter gym without calling someone from desk Everytime

Reply from JD Gyms - Liverpool Edge Lane

Reply from JD Gyms - Liverpool Edge Lane
Open the toilets after 10pm PLEASE, it’s terrible to wait for 30min to go the only toilet available, I have urinary incontinence and I can't wait, sometimes there are people that go take a shower and take a lot of time, I love JD but all the others gym they have the big toilets open and I don’t understand what’s wrong

Reply from JD Gyms - Liverpool Edge Lane
I had a great start since I last went to gym before covid lockdown. The staff is friendly and the equipment is modern. The sauna is also in excellent condition. I really appreciate!

Reply from JD Gyms - Liverpool Edge Lane
Would be one of the best in Liverpool if they did something with toilets, stinks badly
Apart from that everything is ok, any type of equipment you need 👍🏼

Reply from JD Gyms - Liverpool Edge Lane
The service is excellent, l love it. You have sophisticated machinery.

Reply from JD Gyms - Liverpool Edge Lane
Easy to join and the gym is well laid out with great equipment. One of the lads showed me round quickly on my first visit and I was good to go in 5 minutes

Reply from JD Gyms - Liverpool Edge Lane
Really friendly staff, plenty of free weights and machines, running machines, kettle bells ect it's really fully equipped and has showers, even a shower for our of hours use in a small changin room

Reply from JD Gyms - Liverpool Edge Lane
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.