JD Gyms - Liverpool Edge Lane Reviews 

273
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TrustScore 3.5 out of 5

3.3

Edge Lane, Liverpool Innovation Park, L7 9NJ Liverpool, Fairfield, GB

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Rated 4 out of 5 stars

All is very good,only missing proper front delta sholders machine,( with plates one,not with pin),becouse the one which you have is small for big guys ,can't do properly front delta sholders

Company replied

Rated 5 out of 5 stars

Better than some I've used It's packed full of equipment so never a queue waiting for your turn, and it's a extensive range of stuff from medicine balls, kettle bells and boxing bags to general tre... See more

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Rated 2 out of 5 stars

Just rejoined after a while . Don’t think I’ll be extending after the month.changing rooms scruffy no lock in shower door vending machines not working hardly any visible staff . People just hanging ar... See more

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Rated 5 out of 5 stars

Overall, a great gym for what you pay. I have started going before work because it's quieter There are signs and announcements re: opening/closing times and stressing gym etiquette. I really wis... See more

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Company details

  1. Gym

About JD Gyms - Liverpool Edge Lane

Written by the company

Membership Help

Find a Gym

Membership Help

Looking for a gym with incredible energy, state-of-the-art gym equipment and everything you need to achieve your fitness goals? At JD Gyms, our premium facilities are designed to help you train harder, feel better, and achieve more.

From expansive free-weights areas, industry-leading cardio machines, and dedicated functional fitness zones to luxury changing rooms, saunas and loads of fitness classes running every month*, we're here to help you get the most out of your workouts. Whether you're focused on weight loss, strength training, muscle building or overall fitness, our gyms have got you covered.

We've been raising the bar since 2014, redefining what people should expect from a gym membership, combining premium facilities with affordable prices to deliver an experience that stands out from the crowd. With over 100 gyms across the UK, we're one of the fastest-growing fitness brands, helping thousands of members stay motivated, build confidence and reach their goals every day.

It's time to stop settling for average gyms and workouts. Join a welcoming community of like-minded members at a gym near you, and enjoy access to top-tier equipment, unlimited fitness classes and flexible gym memberships.

You can find us by visiting www.jdgyms.co.uk *Facilities vary by club, see individual gym pages on our website for details.

Contact info

  • Edge Lane, Liverpool Innovation Park, L7 9NJ, Liverpool, Fairfield, United Kingdom

  • 1513172380

3.3

Average

TrustScore 3.5 out of 5

273 reviews

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3.3

All reviews

(273)

4,513 reviews in the last 12 months

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Rated 3 out of 5 stars

i like the variety of options for the…

i like the variety of options for the equipment however the equipment isn’t clean and a woman next to me that was dripping with sweat didnt wipe down the equipment making me then not want to use it and i could visibly see drips of sweat

May 31, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚

Rated 3 out of 5 stars

The main disadvantage of the gym is…

The main disadvantage of the gym is that showers work only until 20 on weekends and until 22 on weekdays. The meaning of round-the-clock work of the hall is completely lost. We came. We worked out. Then we wanted to relax a little in the sauna. But we barely had enough time to change. It was terrible to go out wet outside, where there was a strong wind. The second disadvantage is that there is simply no normal free space for warming up. There is nowhere to spread the rug, stretch in front of the mirror, swing your arms and legs. The third disadvantage is the mess in the barbell press area. There's just all the pancakes lie anywhere. No one disassembles the barbells. They weigh 120 kg each.

June 1, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hi there - Thanks for taking the time to leave this review. Our Liverpool Edge Lane gym is open 24hours and throughout the night, our accessible changing room is open should you need to get changed or grab a shower. We do close some areas (i.e the main changing rooms and saunas) for the safety of our members but our accessible facilities offer complete privacy!
We also understand how frustrating it can be and would advise speaking to a member of staff on the gym floor should you notice any members not putting the equipment back.
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Mostly positive

Gym is very hot and the air on vents are over weights but not over cardio where they're needed the most like over stairstepper and treadmills.
This being fixed would be very appreciated with summer incoming.

Gym is always clean and I've seen staff clean machines when I'm there. I usually train between 6:45-8:15 before I go to work in tech park.

Usually do not have to wait for machines but if I do I compromise with the dumbell rack so no big deal.

I wish we could have signs to ask members not to sit on phones for 20 mins in between sets as it is hard for us on a time crunch to use them but that's down to member selfishness rather than the gym.

The hairdryers in the ladies changing rooms are very appreciated. People saying their stuff has been taken out of lockers are not right. I accidentally left my stuff there for 4 days when I had to leave in a hurry after the liverpool car ramming during victory parade. Lock was not cut and stuff was fine even after that length of time. Been a pink lock there for months not cut off.

If you try to train twice in a day, which I did twice for an event, you must have staff let you in as your QR code won't work. Then you get a funny look lol. Probably to avoid over training

Showers are clean and sauna is great.


Good gym and a shame I'll be leaving in a few months when my role changes to permanently remote working.

May 30, 2025
Unprompted review
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Reply from JD Gyms - Liverpool Edge Lane

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 4 stars! We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear you enjoy using the gym overall!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

The highest standards and all staff…

The highest standards and all staff very professional.

May 15, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Not the way it used to be it’s full of…

Not the way it used to be it’s full of “all kinds” in that gym doesn’t feel like r gym anymore pretty much an invasion .. thers also a bad smell of onion and toilet around the gym really stinks !! Unfortunately have to move now as we feel like strangers in r own gym . Jd bad let down !!

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous

My fave place too be

May 6, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hello - Thanks for taking the time to leave this review! We're so happy to hear you love spending time here! It means a lot to us that you consider this your favorite place to be.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Dear Payments Team,

Dear Payments Team,

I am contacting you to request an urgent refund for a recent payment that was taken from my account, despite being denied access to the gym.

I have attempted to call your team multiple times at 01942 914914, but unfortunately, I have not been able to get through. As I have not received any assistance, I am reaching out through this message.

I was recently denied entry to the Liverpool Edge Lane branch, even though my membership is active and the monthly fee was successfully debited from my account. This situation is extremely frustrating and unacceptable, as I am being charged for a service I have not been allowed to use.

I am requesting the following:
1. A full refund for the payment that was taken while I was denied access.
2. A clear explanation for why my access was blocked.
3. Compensation for the inconvenience and stress this issue has caused.

May 8, 2025
Unprompted review
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hello! We have a member services team that are able to investigate your request further for you.

Please can you send a query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/contact-form/

The JD Gym Team 💚

Rated 2 out of 5 stars

The air con is never on and it is…

The air con is never on and it is really hot in there, like a greenhouse. People don't seem to want to use the cardio machines because of that. They run the risk of overheating.

April 20, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hello - Thanks for leaving a review! We're doing everything we can to keep Liverpool Edge Lane and all of our other gyms cool. Thankfully, hot weather is pretty rare in the UK 😉
Best Wishes, The JD Gyms Team 💚

Rated 3 out of 5 stars

Needs more air conditioning

I love the location of the gym, the modern equipment and the spacious changing room. It's not air conditioned enough so I've been trying to avoid peak times when it gets unbearably hot and stuffy!

April 8, 2025
Rated 4 out of 5 stars

Very professional and modern.

I am still extremely new to the Gym, this is my first time going to a gym. The staff were extremely helpful and the guy who did my induction was very professional and gave me many good tips on using the equipment.

Overall, even though I still need sone time to get use to the whole gym experience, the gym has a lot to offer very professional and modern. Convenient to get to and accessible with plenty of parking space.

Noticed there were some great classes on offer as well which I may explore.

April 1, 2025
Rated 5 out of 5 stars

Boss gym

No judgements from anyone, skinny, fat doesn’t matter. Really nice bunch of staff.
Showers, equipment all really good. Cldnt go anywhere else

March 24, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hi there - Thank you for your kind words! We're thrilled to hear you had a positive experience with our staff, showers, and equipment. We strive to create a welcoming and inclusive environment for everyone, regardless of their fitness level.
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

5 Stars

Very nice gym, added bonus that it's 24 hours.

February 7, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hi there

Thank you for your kind words! We're happy to hear you enjoy our gym, especially the 24-hour access. We strive to provide a convenient and welcoming environment for our members.

Best wishes
The JD Gyms Team 💚 

Rated 1 out of 5 stars

Really bad experience

Really bad experience. The gym stinks, and there is no ventilation at all. Also, they have removed the classes. I filled out the membership cancellation form, and nobody has contacted me yet.
Not recommended at all!!

February 2, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

So long as you've submitted your cancellation request using our contact form, someone will process that and confirm via email for you. That's all you need to do:

https://www.jdgyms.co.uk/general-enquiries-form/

Best wishes
the JD Gyms Team

Rated 3 out of 5 stars

Waiting to get on machines.

Waiting to get on machines.
No locks on lockers.
No classes.

February 6, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

We appreciate you taking the time to share your feedback. We understand your frustration with the wait times, lack of lockers, and the absence of classes. We are always striving to improve our services and will take your comments into consideration.

Best wishes
The JD Gyms Team 💚  

Rated 3 out of 5 stars

There were no classes at thus gym…

There were no classes at thus gym didn't realise before joining

February 1, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

Thank you for leaving us a review.

We have a member services team that are able to help you with any membership query or issue you maybe experiencing.

Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/

You can also speak to a member of staff within the gym next time you are there if you prefer.

Best wishes
The JD Gym Team 💚

Rated 5 out of 5 stars

Staff were helpful first time back to a…

Staff were helpful first time back to a gym in a while and the staff were very helpful

February 4, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

Thank you for your kind review and 5-star rating. We're thrilled to hear that you found our staff helpful and welcoming. We hope you continue to enjoy your workouts with us.

Best wishes
The JD Gyms Team 💚

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