JD Gyms - Liverpool Edge Lane Reviews 

269
TrustScore 3.5 out of 5

3.4

Edge Lane, Liverpool Innovation Park, L7 9NJ Liverpool, Fairfield, GB


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Rated 5 out of 5 stars

Better than some I've used It's packed full of equipment so never a queue waiting for your turn, and it's a extensive range of stuff from medicine balls, kettle bells and boxing bags to general tre... See more

Company replied

Rated 1 out of 5 stars

just full of gym rats the whole place is full lf people who are toxic and judge you hard don’t go i really wanted to like this place but the people who are gym rats ruin it f

Company replied

Rated 5 out of 5 stars

Overall, a great gym for what you pay. I have started going before work because it's quieter There are signs and announcements re: opening/closing times and stressing gym etiquette. I really wis... See more

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Rated 5 out of 5 stars

Clean, spacious, and never overcrowded. The trainers actually pay attention to your form. Highly recommended!I have joined two weeks ago.

Company replied


Company details

  1. Gym

About JD Gyms - Liverpool Edge Lane

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Edge Lane, Liverpool Innovation Park, L7 9NJ, Liverpool, Fairfield, United Kingdom

  • 1513172380

3.4

Average

TrustScore 3.5 out of 5

269 reviews

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3.4

All reviews

(269)

4,495 reviews in the last 12 months

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Rated 5 out of 5 stars

Joined recently for my Winter arc 💪

Joined recently for my Winter arc 💪, loads of great equipment and very clean. Staff are lovely and helped a lot

November 24, 2025
Unprompted review
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I like the equipments and the…

I like the equipments and the organisation of the gym.

November 20, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 1 out of 5 stars

JD gym It's scary to go there.

It's the worst fitness I know, they lure you in with a discount, you buy it, then you get an email saying you're committing to one more month of full payment, and those terms and conditions only come to you in an email when it's You pay if you don't like it there, you write a review saying you don't like it there and what you don't like and you say you won't pay for another month, they block your ticket that you paid for I had the experience that after 15 days they blocked me from accessing the fitness center. I said that there was dirt on the ceilings in the locker room, there was mold and dust on the cables, and there were cobwebs hanging from the ceiling.They are remodeling the gym while it is open, the floor, etc. I am very disappointed with this gym and I do not recommend anyone to go there, you are just throwing money out the window.I've only been to this gym twice and I'd rather just go to the sauna because when I saw that they had a split floor I felt like working out and when I wanted to go a third time after the review I They blocked my gym account so I went to the gym twice and I paid for 10 pounds on Halloween when they had a promotion there and they didn't even give me half back or anyone wrote me anything they blocked my RC Code and access to the gym after the review I visited a lot of fitness centers all over the world but this is the worst in the world at least I think that now the management will finally get their heads together and do something about it It's horrible what they do to customers, they treat them like we're trash, they don't handle complaints, just pay and go home, they don't care about the fitness or appearance, they don't care, just pay and get out, if you don't pay, call them back They will terminate your contract with you for a bad review, they will not apologize or refund your money. I have only been there twice and only in the sauna. I recommend not going there 👎

November 17, 2025
Unprompted review
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Reply from JD Gyms - Liverpool Edge Lane

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team

Rated 3 out of 5 stars

Overall the gym is decent.

Overall the gym is decent.
The only thing i have noticed is the lack of staff presence.
i have quite abit of experience and trained for years and could easily get used to the gym and machines.
But i think it will be a problem for the beginners who are not experienced enough to know whats what.

October 29, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Unprofessional poor customer service and disregard for customers

customer service is non existent
terrible customer service cancelled my £15 membership
And even though I still have until
23 November to use the gym
As always jd customer service is awful did not enjoy this one bit but I’m going back to training station gym
Wavertree xxxx jd gyms

October 31, 2025
Unprompted review
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Dirty changing rooms

First session there and changing rooms were really dirty and floor was black. Will try a second session before cancelling in the cooling off period.

October 12, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Stay away from this fraudulent business!

These people are absolute bunch of scammers, I will explain why.

First of all the gym is constantly busy that you cant even get a decent workout in, I regret moving a gym to go JD as I've had an awful experience.

They scam by not allowing you to cancel and then try take for fees ect, I already said cancel the membership and blocked them from the bank however they managed to take money out still even though I cancelled and stopped using the gym there. I've had to get a new bank card and go through the bank and these fraudsters were taking money out and were not capable of following simple instructions of cancelling the membership. Stay away if you value your money, also the gym is overcrowded now and machines are broken which is an inconvenience.

September 18, 2025
Unprompted review
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Traumatic and unprofessional experience at JD Gym


My experience at JD Gym was deeply disappointing and unprofessional. On my first day, a staff member made an inappropriate and unsolicited comment about my physical appearance. As a woman being scrutinised by a male employee, this felt invasive and disrespectful.

Later, I was horrifically locked inside the ladies' changing room. Despite my frantic attempts to exit, the door would not open from the inside. When a staff member finally unlocked it, he merely smiled and offered no apology. As someone with claustrophobia, this incident left me visibly shaken and traumatized.
The lack of empathy, accountability, or follow-up from the gym after these events speaks volumes about their commitment to member well-being. I have not returned since and cannot recommend this facility. Safety and respect should be non-negotiable in any gym environment.

November 6, 2024
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Reply from JD Gyms - Liverpool Edge Lane

Hello, thank you for taking the time to leave a review and sorry to hear of your recent experience.
Announcements play regularly throughout the gym explaining that the changing rooms will be unavailable and locked clearly stating their closing time. Our changing room opening times are also shown on the outside of the changing room door. Within the changing rooms we do have a push button to open the door. If you wish to discuss this matter further, please reach out to the manager at Liverpool Edge Lane.
The JD Gyms Team 💚

Rated 3 out of 5 stars

good range of equipment but the…

good range of equipment but the changing rooms and toilets STINK. the floors look unhygienic and i think including a women’s only hour would be beneficial

September 11, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hello – Thank you for the review. We understand the importance of cleanliness when in our gyms and will ensure your feedback is passed onto the Liverpool Edge Lane team. Our cleaning teams frequently go around the gym and are always on hand should you notice anything, please just let them know. Thank you, The JD Gyms Team 💚

Rated 1 out of 5 stars

Terrible gym

Terrible gym, overcrowded and not enough machines. Definitely not a gym for a new comer and/or women.

August 29, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hi there - It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day.
The JD Gyms Team 💚

Rated 5 out of 5 stars

There are so many peices of equipment…

There are so many peices of equipment your never hanging around waiting the equipment is always calibrated and in working order and the people that work there and use the gym are open friendly sociable people the whole experience is nice

August 3, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hi there - Thank you for your feedback and 5 star review! We aim to offer excellent classes and facilities, first class kit and a brilliant member experience. Its great to hear of your positive experience.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great set up

August 4, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Good

Very clean , I love there is a sauna in the changing room , when I go at 5.30 it is very busy but it’s the only time I can go, you can find a free machine for, rower bikes ,treadmill etc but you can’t get near the weight machines etc toning it’s always occupied but all the men and it’s seems that where they gather .it would be nice to have a weight section for women .

July 4, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hi Lynda - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Liverpool Edge Lane gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

5 star⭐️

The staff are helpful and friendly also other members are really friendly and there is plenty of equipment to use.

June 16, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there Jay - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comment!
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

A bit crowded but that depends on time

A bit crowded but that depends on time, good machines good locker room, bad drinking water take your own

June 12, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hi Jakub - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 3 out of 5 stars

i like the variety of options for the…

i like the variety of options for the equipment however the equipment isn’t clean and a woman next to me that was dripping with sweat didnt wipe down the equipment making me then not want to use it and i could visibly see drips of sweat

May 31, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚

Rated 3 out of 5 stars

The main disadvantage of the gym is…

The main disadvantage of the gym is that showers work only until 20 on weekends and until 22 on weekdays. The meaning of round-the-clock work of the hall is completely lost. We came. We worked out. Then we wanted to relax a little in the sauna. But we barely had enough time to change. It was terrible to go out wet outside, where there was a strong wind. The second disadvantage is that there is simply no normal free space for warming up. There is nowhere to spread the rug, stretch in front of the mirror, swing your arms and legs. The third disadvantage is the mess in the barbell press area. There's just all the pancakes lie anywhere. No one disassembles the barbells. They weigh 120 kg each.

June 1, 2025
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Reply from JD Gyms - Liverpool Edge Lane

Hi there - Thanks for taking the time to leave this review. Our Liverpool Edge Lane gym is open 24hours and throughout the night, our accessible changing room is open should you need to get changed or grab a shower. We do close some areas (i.e the main changing rooms and saunas) for the safety of our members but our accessible facilities offer complete privacy!
We also understand how frustrating it can be and would advise speaking to a member of staff on the gym floor should you notice any members not putting the equipment back.
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Mostly positive

Gym is very hot and the air on vents are over weights but not over cardio where they're needed the most like over stairstepper and treadmills.
This being fixed would be very appreciated with summer incoming.

Gym is always clean and I've seen staff clean machines when I'm there. I usually train between 6:45-8:15 before I go to work in tech park.

Usually do not have to wait for machines but if I do I compromise with the dumbell rack so no big deal.

I wish we could have signs to ask members not to sit on phones for 20 mins in between sets as it is hard for us on a time crunch to use them but that's down to member selfishness rather than the gym.

The hairdryers in the ladies changing rooms are very appreciated. People saying their stuff has been taken out of lockers are not right. I accidentally left my stuff there for 4 days when I had to leave in a hurry after the liverpool car ramming during victory parade. Lock was not cut and stuff was fine even after that length of time. Been a pink lock there for months not cut off.

If you try to train twice in a day, which I did twice for an event, you must have staff let you in as your QR code won't work. Then you get a funny look lol. Probably to avoid over training

Showers are clean and sauna is great.


Good gym and a shame I'll be leaving in a few months when my role changes to permanently remote working.

May 30, 2025
Unprompted review
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 4 stars! We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear you enjoy using the gym overall!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

The highest standards and all staff…

The highest standards and all staff very professional.

May 15, 2025
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

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