Staff are excellent. Equipment needs updating and preventative maintenance should be a priority. Stairmaster has been out of order for 3 months. Not enough attachments for machines, ropes, v bars... See more
Company replied
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See what reviewers are saying
First time back to a gym in a year, instructor was lovely, personable and made me feel at ease. Spinning Class was brilliant, really enjoyed it and felt great afterwards. Main gym and facilities... See more
Company replied
Great gym with plenty of classes. I do around 4/5 classes per week with Kellie & she is amazing. She pushes you to your full potential, adjusts exercises to fit your physical needs & even offers free... See more
Company replied
My wife and I went to speke JD to register. Coulodn't find a door receptio but one to the swimming pool only. Had to push agreen button to draw attentio.. A youg fit genrleman took us in and allowed... See more
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Company details
About JD Gyms - Liverpool South
Written by the company
Contact info
Triumph Way, L24 9GQ, Liverpool, England, United Kingdom
- 1518321564
3.7
Average
243 reviews
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Reply from JD Gyms - Liverpool South
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Reply from JD Gyms - Liverpool South
Hi there
Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be ⭐
Best wishes
The JD Gyms Team
Couldn’t get into the gym as QR code…
Couldn’t get into the gym as QR code wouldn’t work
Advised to press for assistance to be allowed in
No button to press for assistance outside the building
Edit: manager kindly offered to me after my complaint. Gave me an an apology 👍 got me sorted 👍 and explained why what happened did. Appreciate that massively.
May 25, 2024
Reply from JD Gyms - Liverpool South
Hi there
Thanks for taking the time to leave us a review and for providing us with your feedback. It's great to hear you enjoy using the gym overall!
We are so pleased to hear that you had the issue sorted with the General Manager!
Best wishes
The JD Gyms Team 💚
Big gym, loads of equipment, loads of people
This gym is really busy, even early in the morning, but it's quite big so you don't necessarily feel like people are on top of you, not had to queue for equipment yet. Did have a guy box in the mirror next to me at a squat rack while grunting loudly non stop which pissed me off but suppose that's not the gym's fault. Loads of different types of equipment. There's loads of showers but they're in small cubicles, and then there's two little changing cubicles for privacy, along with toilet cubicles, which is a bit of a faff, I'm not particularly keen on stripping off in a locker room though suppose that's a personal preference, would love to have a bench or another hook in the shower so my stuff doesn't get wet and I can do it all in one go and not carry my stuff back and forth. Lockers and changing room don't open until 6am, bit annoying to carry my bag around until then but fair enough. Lighting is awful but that's all gyms. Cardio area is really good and well stocked, like it's position as well. Not met any staff yet. Harsh there's a KFC drive thru right as you're leaving. Yeah, alright gym so far, much better than some, just so many people, even early in the morning!
May 16, 2024
Reply from JD Gyms - Liverpool South
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Liverpool South
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
First time gym member
Really clean gym, friendly team and always access to the machines.
April 28, 2024
Reply from JD Gyms - Liverpool South
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
No mention of changing room opening…
No mention of changing room opening times when signing up. Changing room closed when first entered and in work attire so had to change. Got changed in the van so as to not waste the journey but the gym wouldn’t let me back in because I had only just been in. 0/10
April 10, 2024
Reply from JD Gyms - Liverpool South
Hello! Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in Liverpool South, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
With regards to the multiple access in one day, If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍
If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to - liverpoolsouth@jdgyms.co.uk
Hope this helps!
The JD Gyms Team 💚
Kept it civil and informative
Nice introduction to the gym facilities by a lovely young lady ,she was very helpful to me setting up my membership to the jd gyms
March 27, 2024
Reply from JD Gyms - Liverpool South
Hi there,
Thank you for leaving us a review, we love to hear this and are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
The gym was clean tidy
The gym was clean tidy. Staff where very helpful I was so impressed I joined up
March 18, 2024
Reply from JD Gyms - Liverpool South
Hi there
Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
Best wishes from all of the team!
Reply from JD Gyms - Liverpool South
Hi there
To access the gym you will first need to download the JD Gyms APP from the app store. The app will generate a QR code when you open it. You will need to scan the code each time you visit to gain access.
If you are having difficulty accessing the gym you can call to speak with a member of staff who can guide you through the process. You can also email the gym on liverpoolsouth@jdgyms.co.uk or you can raise a ticket with the customer service team using the link below:
https://www.jdgyms.co.uk/general-enquiries-form/
Best wishes
The JD Gyms Team
Amazing gym
March 17, 2024
Reply from JD Gyms - Liverpool South
Hi there
Thank you for leaving a 5 star review! It's great to hear you're enjoying using the facilities at our Liverpool South gym, we will be sure to pass this onto the team!
Best wishes
The JD Gyms Team
Decent
Plenty of equipment, gym isn’t busy when I’m there and it isn’t full of scary stead heads.
Could do with staff being more visible though.
March 1, 2024
Reply from JD Gyms - Liverpool South
Hi there
Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities!
Best wishes
The JD Gyms Team 💚
Dirty and stinky Changing room and…
Dirty and stinky Changing room and toilets
Bad customer service and not helpful on site manager
No actual contact number only through raising tickets and you never get an answer
February 28, 2024
Reply from JD Gyms - Liverpool South
Hi there
Thank you for your review
With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on liverpoolsouth@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
It is a big spacious gym with lots of…
It is a big spacious gym with lots of equipment and has a good atmosphere. There is always lots of free parking and located in a convenient well connected location. The classes and instructors are great with plenty of variety though I would like to see daily yoga classes. Also be good for the showers and toilets to be cleaned more regularly.
February 20, 2024
Reply from JD Gyms - Liverpool South
Hi there
Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!
Thank you for your feedback regarding the changing rooms. If you feel this hasn't been done correctly please feel free to drop your gym manager an email so that they can rectify this for you. liverpoolsouth@jdgyms.co.uk
Best wishes
The JD Gyms Team
Absolutely love this gym
Absolutely love this gym
Staff are lovely
Equipment is fantastic
Classes are epic
I feel at home ❤️
February 13, 2024
Reply from JD Gyms - Liverpool South
Hi there
Thanks for taking the time to leave us this wonderful 5star review!
We are thrilled to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Make the move!
I moved to JD Gym from a Council gym and haven't looked back! The membership cost is the same with so much more value and benefits!
February 17, 2024
Reply from JD Gyms - Liverpool South
Hi there
Thanks for taking the time to leave us this wonderful 5star review!
We are thrilled to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Liverpool South
Hi there
Thanks for taking the time to leave us this wonderful 5star review!
We are thrilled to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Jd gyms is working well for me since…
Jd gyms is working well for me since it’s opened 24 hours as I like going to the gym before work as I work night the only downfall is that the changing rooms close between the hours of 10-6 so isn’t ideal when I need a shower after a work out before work
February 2, 2024
Reply from JD Gyms - Liverpool South
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
We are a 24-hour gym in Liverpool South, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Liverpool South
Hi there
Thank you for taking the time to leave us a review!
It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪
Best wishes
The JD Gyms Team 💚
Very hospitable and helpful.
January 25, 2024
Reply from JD Gyms - Liverpool South
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
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