In present days everyone has to face a lot of health consequences by their taking improper food or diet etc.ln my point of view gym gives some better results in your daily routine life. According to J... See more
Company replied
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Great management and atmosphere I’ve been a Salford member here for a while and the management is excellent. Kindon is a great example and very professional, approachable, and truly listens to member... See more
Company replied
Love the stepper-ton classes they hold at JD Gym Manchester, but there are definitely not enough steppers! You’d think for such a successful class with a massive audience online too, they would invest... See more
I like the spaciousness and lots of equipment, and I like that it has a sauna - rare for a budget gym. I don't like you can't control the shower temp - after a sauna you badly need a cold shower to... See more
Company replied
Company details
About JD Gyms - Manchester
Written by the company
Contact info
Whitworth Street, M1 6LT, Manchester, England, United Kingdom
- 1615075477
3.4
Average
221 reviews
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This company invites their customers to review, whether positive or negative
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My first experience at JD Gym
My first experience with JD Gym was a great one. The location was prime, the facilities were good, the gym was clean and the staff were friendly and helpful. Would definitely recommend to family and friends.
June 17, 2024
Reply from JD Gyms - Manchester
Hi there
Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be.
We hope you continue to enjoy your fitness journey with us ⭐
Best wishes
The JD Gyms Team
The gym doesn't have enough machines…
The gym doesn't have enough machines and the waiting time on the machines most of the times is over 20 minutes.
June 13, 2024
Reply from JD Gyms - Manchester
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Overall very good gym
Members of staff were very helpful when I had problems entering the gym and gaining gym access, the people and the staff are polite machines are very good equality, amazing atmosphere as well overall amazing experience. I’m very happy I switched to JD gyms I highly recommend.
June 12, 2024
Reply from JD Gyms - Manchester
Hi there
Thanks for taking the time to leave this review, we are delighted to see the 5 stars ⭐
We aim to provide our members with a safe, clean and friendly environment. It's great to hear you enjoy using the gym overall!
Best wishes
The JD Gyms Team 💚
Equipment quite old
Equipment quite old, only 2 cable machines in the whole gym, not as good as gyms nearby
May 28, 2024
Reply from JD Gyms - Manchester
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Great gym in Manchester
Great gym, very spacious with a variety of equipment for everyone, very clean and sauna in the changing rooms. Great price for the services. Highly recommend!
May 26, 2024
Reply from JD Gyms - Manchester
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Unfortunately I only go JD because it’s…
Unfortunately I only go JD because it’s very close to work, and no other choice, very poor gym goers etiquette, very few good weights equipment, for those of us that lift, it’s very hard to get a good session.
May 13, 2024
Reply from JD Gyms - Manchester
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Sub-standard
Outdated equipment, water so hot in the shower you can't touch it, no soap in the toilets and no cleaning products to wipe down equipment... this gym is sub-standard in almost every department. I used to go to Pure Gym and will be rushing back.
April 2, 2024
Reply from JD Gyms - Manchester
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you have a moment it would be great to email the General Manager at your club and explain your frustrations so that they can look to resolve for you. The email address is manchester@jdgyms.co.uk
Best wishes
The JD Gyms Team
Reply from JD Gyms - Manchester
Hi there
Thank you for taking the time to leave us a review. All feedback is important as it helps us to keep improving.
Best wishes
The JD Gyms Team
I just want to say big hats off to…
I just want to say big hats off to Olivia since the first day I stepped into the gym from the show around and to joining she’s been so helpful and kind, ask her anything and she will respond with a smile
March 26, 2024
Reply from JD Gyms - Manchester
Hi there
Thank you for the fabulous review and for the compliments for Olivia! It's great to hear you're enjoying your fitness journey with JD Gyms 💪
Keep up the great work 💚
bad staff behaver
i was in gym this morning i did my best work ever i been to four machine i was chatting one off my new mate she is very good we did same time but miss alex she is staff she com to me she said you toking with other girls i have long terms frinds mostley staff i was thinking live this gym and mr sarfrez he is bulling me as well i lov my gym but thing not going my way naseer
March 27, 2024
Unprompted review
Reply from JD Gyms - Manchester
Hi there
So sorry to hear you wish to make a complaint. Would you begin by sending us an email to reviews@jdgyms.co.uk and provide a rough idea of the problem you are facing? Following that we'll be able to put you in touch with the best person to help.
Best wishes
The JD Gyms Team
Reply from JD Gyms - Manchester
Hi Stephen
Thank you for leaving a 4 star review! It's great to hear your enjoying the facilities!
Best wishes
The JD Gyms Team 💚
Poor Wifi
The gym was okay but the wifi was really bad, it was a problem for me to even enter the gym.
Couldnt even listen to my songs on spotify because of it
March 1, 2024
Reply from JD Gyms - Manchester
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Terrible gym
Terrible gym - insanely busy even at off peak times, not enough equipment for everyone and an absolute mess. Don’t waste your money!
March 3, 2024
Reply from JD Gyms - Manchester
Hi there
Thanks for taking the time to leave this review.
We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
Best wishes
The JD Gyms Team 💚
So So
I’ve joined and left this gym a few times and overall it is a good gym. However, there is a noticeable amount of equipment and facilities needing to be repaired currently. Compared to what I’ve seen of the other locations, this branch seems to need a little tlc. Staff are friendly, which is an added bonus!
February 22, 2024
Reply from JD Gyms - Manchester
Hi there
Thanks for leaving us some feedback.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken.
We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.
If you have any concerns about equipment, please notify staff on site as soon as you can.
Best wishes
The JD Gyms Team
Unfortunate Change of Environment
I’ve been part of JD gyms for 3 years now and I’ve seen the gym environment shift. From being here a long time, I’ve entered a change of energy with a staff member at the entrance due to a rude remark he made towards me as I was leaving. It was unnecessary and from then made me uncomfortable to be facilitated at the gym even if it’s to ask a question at reception, it just put me off as a whole. If this is the gym that I decided to go to for three years now seeing the energy of the gym change this way with the facilitators (Not PTs) then it’s unfortunate. Overall I choose this gym because I felt most comfortable here, good location but very old machines which are maintainable and apart from that there are the PTs who are friendly and are passionate about being here and helping even when not necessary. I give my props to them.
February 14, 2024
Unprompted review
Reply from JD Gyms - Manchester
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you feel you can please do reach out to the General Manager on manchester@jdgyms.co.uk and explain the situation, they will most certainly be able to help resolve this matter for you.
Best wishes
The JD Gyms Team
Very helpful manager
Very helpful manager, who clearly explained everything and made joining easy and quick, especially for someone who’s IT skills aren’t the greatest!
February 13, 2024
Reply from JD Gyms - Manchester
Hi there
Thanks for taking the time to leave us this wonderful 5star review!
We are thrilled to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
It's too crowded
It's too crowded, there isn't an induction session for beginners to get acquainted with the gym and its machines. Moreover, in most cases there isn't anyone in the reception area to assist you. Also, there isn't any disinfection stations to wipe down the machines and weights. A separate female section would be a good thing.
February 4, 2024
Reply from JD Gyms - Manchester
Hi there
Thank you for leaving us a review.
Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so. However, If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you.
Best wishes
The JD Gyms Team 💚
Gym is big but the equipments are so…
Gym is big but the equipments are so old and dirty. Also, I suggest that you need to invest in cable machine because there are only a few. I suggest do not go to the gym when it is busy hour due to too many people.
February 2, 2024
Reply from JD Gyms - Manchester
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
The staff are friendly,
The staff are friendly,
The equipment is clean and well maintained,
The price is fair
There needs to be a cold shower option. A workout then a sauna then a hot shower isn’t a good mix.
February 5, 2024
Reply from JD Gyms - Manchester
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
my account has been blocked despite…
my account has been blocked despite paying and your customer service has been very poor in fixing the matter
January 31, 2024
Reply from JD Gyms - Manchester
Hi there
Thank you for your review.
If you could raise a ticket with our team they will be able to look into this for you. Please use the link below:
https://help.jdgyms.co.uk/support/tickets/new
Best wishes
The JD Gyms Team
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