JD Gyms - Newport Reviews 

306
TrustScore 4.5 out of 5

4.3

Seven Stiles Avenue, NP19 4QQ Newport, Wales, GB


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Rated 5 out of 5 stars

Myself and my daughter love Jenny’s Zumba and yoga classes. Jenny is so friendly and full of energy and she makes the classes so enjoyable. Looking forward to her Pilates classes too.

Company replied

Rated 3 out of 5 stars

Few days into new membership. More plate loaded machines definitely needed. Would be more beneficial than the amount of bar benches currently in gym. Gym is very busy, luckily I can avoid peak times.... See more

Company replied

Rated 5 out of 5 stars

Only just joined this weekend, first visit today ! As a beginner I feel huge anxiety walking into gyms however I LOVE the fact this gym has a ladies only section! I feel this will help build my confid... See more

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Rated 3 out of 5 stars

Price keeps creeping up every few months to the degree that it won’t be worth it. Good size gym overall but lacks Sauna, steam room, jacuzzi etc. which is fine but if the price goes up anymore( £35 pm... See more

Company replied


Company details

  1. Gym

About JD Gyms - Newport

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Seven Stiles Avenue, NP19 4QQ, Newport, Wales, United Kingdom

  • 1633848829

4.3

Excellent

TrustScore 4.5 out of 5

306 reviews

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4.3

All reviews

(306)

4,582 reviews in the last 12 months

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Rated 4 out of 5 stars

the machines have instructions which i…

the machines have instructions which i love because im new to the gym and unsure what to do
there isn’t a lot in the women’s section which is understandable
overall my experience has been really nice as a new gym member

June 13, 2025
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Reply from JD Gyms - Newport

Hi Scarlett - Thanks for the review. If you wish for an induction, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website.
The JD Gyms Team 💚

Rated 1 out of 5 stars

There is too many people inside…

There is too many people inside training, the app from JD need a upgrade to show us the amount of people inside

June 15, 2025
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Reply from JD Gyms - Newport

Hi there - It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Jenny Fung

Zumba yoga and Pilates classes are so fun to be in everyone is so nice and welcoming, Jenny the instructor is so lovely to talk to and very encouraging 🩷

June 19, 2025
Unprompted review
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Reply from JD Gyms - Newport

Hi Tiya - Thanks for the 5star review! It's great to hear your enjoying Jenny's classes at our Newport gym. Keep up the great work👍
The JD Gyms Team 💚  

Rated 5 out of 5 stars

Clean gym with classes!

Lovely clean gym, good community atmosphere with plenty of classes and even a female only area. What more could you want!

June 9, 2025
Unprompted review
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Reply from JD Gyms - Newport

Hi Joe - Thanks for the 5star review! It's great to hear your enjoying the classes at our Newport gym. Keep up the great work👍
The JD Gyms Team 💚  

Rated 5 out of 5 stars

I am enjoying the flexibility of…

I am enjoying the flexibility of attending classes when it suits, so far I have attended 3 Zumba and Pilataes The instructors are friendly, the facility is busy but all clients are helpful. Easy to park with no parking fee.

May 29, 2025
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Reply from JD Gyms - Newport

Hi - Thanks for the 5star review! It's great to hear your enjoying the classes at our Newport gym. Keep up the great work👍
The JD Gyms Team 💚  

Rated 4 out of 5 stars

Great value for money

Good range of equipment- well maintained. Nice clean changing rooms/showers
Helpful staff- what’s not to like!
A couple of times had an issue with the turnstile not letting me all the way through and it’s not possible to reuse the app straight away to gain entry/exit when that happens. Otherwise great value for money .

May 28, 2025
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Reply from JD Gyms - Newport

Hi Ralph - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 4 out of 5 stars

So far so good

So far so good, though just wish there was more equipment and space in the ladies only area.

May 29, 2025
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Reply from JD Gyms - Newport

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Jenny’s Zumba is the highlight!

Jenny’s zumba classes are the highlight of this gym! Every Tuesday and Thursday my friends and I look forward to joining Jenny for a lively combo of Latin, salsa and pop dances (which all have brilliantly fun routines and challenge us each week!)

Jenny’s fantastic energy and welcoming nature make the classes so successful, and she’s created such a warm and friendly community which is so fun to be a part of! You always know you’re going to be greeted with a smiling face when you enter one of Jenny’s classes (she’s even smiling while the rest of us are panting and catching our breath!)

I was disappointed to hear that there won’t be any classes in the Cwmbran gym, so desperately want to make sure it’s clear to JD Newport how much these classes are valued and should be kept!!

May 27, 2025
Unprompted review
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Reply from JD Gyms - Newport

Hello David - Than you for taking the time to leave a review. We appreciate you sharing your positive experiences with Jenny's Zumba classes. It's great to hear how much you and your friends enjoy the lively routines and the welcoming community and will be sure to feed this back.
The JD Gyms Team 💚

Rated 5 out of 5 stars

The classes are amazing!

I love going to the classes, my favourite are Zumba, Yoga and Pilates!! I go to all Zumba classes and the room is always full. I love dancing with everyone, it’s always so fun. The same with Yoga and Pilates. Yoga is so relaxing and it helps me with my flexibility. I really enjoy Pilates and it helps me build my core strength :)

To improve, I’d like to see an increase of frequency in Pilates classes. I like the number of Zumba classes in a week. I think it would be nice to have another yoga session too because at the moment they’re on Sundays and Mondays. It would be nice if there was one in the middle of the week.

Another point, it would be nice to have a hip thrust machine in the ladies gym. It would help me feel more comfortable :)

May 24, 2025
Unprompted review
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Reply from JD Gyms - Newport

Hi Hannah - Thank you for leaving a review! We're happy to hear that you enjoy the Zumba, Yoga, and Pilates classes. It's great to know you find Zumba fun, Yoga relaxing and helpful for your flexibility, and Pilates beneficial for building core strength. Thank you for providing your feedback, we're always keen to hear what our members think and any suggestions they have.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym, Love Jenny’s classes

I like this gym, there’s a good variety of equipment. There is a women’s area although the selection in here is limited, I wish there was a hip thrust machine in here as I don’t really like to do this exercise in the main area as there is an overwhelming majority of men which can be slightly uncomfortable at times. I often go to Jenny’s classes, Zumba, Pilates, and yoga. I love these classes as they are so much fun and Jenny is an amazing instructor. I do wish there were some more of her classes through the week as there is only one Pilates class each week and two yoga which are on consecutive days. Maybe if there were three of each like Zumba, only if Jenny is willing of course. This gym is often very busy which can be a little frustrating but this should improve with the opening of the Cwmbran gym in the near future.

May 22, 2025
Unprompted review
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Reply from JD Gyms - Newport

Hello Maddy - Thanks for taking the time to leave this review! We're happy to hear you enjoy the variety of equipment and Jenny's classes and thank you for your feedback.
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

The gym is okay but the highlight would…

The gym is okay but the highlight would be the classes that is included with the membership. I especially enjoy Zumba with Jenny. She is a great instructor and gets everyone moving and is always energetic. Her classes are never boring. I have also done her Pilates and Yoga and she is very knowledgeable and helpful and encouraging.

May 17, 2025
Unprompted review
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Reply from JD Gyms - Newport

Hi - Thanks for the 5star review! It's great to hear your enjoying the classes at our Newport gym with Jenny. Keep up the great work👍
The JD Gyms Team 💚  

Rated 5 out of 5 stars

Zumba with Jenny

I joined this gym over 2 years ago with my friend, who introduced me to Jenny's Zumba class and I've been hooked ever since! I've done Zumba classes in the past but I truly believe Jenny is the best instructor I've ever had. Her energy is infectious, her routines are fun and easy to follow, and she creates a positive and welcoming environment for everyone, whether you're new or experienced. Every class is a perfect balance of cardio, fun and feel-good vibes. Jenny makes working out something to look forward to.

May 17, 2025
Unprompted review
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Reply from JD Gyms - Newport

Hello - Thanks for taking the time to leave this review and for your kind words! We're thrilled to hear that you've had such a positive experience with our Zumba class and that you find Jenny to be such a great instructor.
Best wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

Quite restrictive compared to other gyms

Having to access the gym through the QR Code that needs to be connected to the internet instead of a pin like other gyms is incredibly frustrating and makes getting in and out of the gym quite difficult and a long process. The fact that the QR code can only be used once is also incredibly restricting if you wanted to go the gym multiple times during times the gym is less busy or if you've forgotten your water bottle inside. The changing rooms and shower facilities are only open during "opening hours" making it impossible to go the gym before work.

May 2, 2025
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Reply from JD Gyms - Newport

Hello - Thank you for leaving a review. We have QR code access at our gyms so our members can access contact free however, if you do have any problems accessing the app, please feel free to speak to the General Manager at the Newport gym the next time you visit.
The JD Gyms Team 💚

Rated 3 out of 5 stars

I recently joined the Newport JD gym &…

I recently joined the Newport JD gym & was impressed by the number of choices on the timetable however on my second day (wed 23rd) I attended JD burn @10;30 only for NO INSTRUCTOR to show. I was not informed of a cancellation & was extremely disappointed as I could have attended an earlier class. This could have knocked my confidence & enthusiasm as a new member & only my second visit. I hope these cancellation Do NOT continue

April 23, 2025
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Reply from JD Gyms - Newport

Hello Beverley - Thanks for taking the time to leave us some feedback. If there have been some last-minute cancellations, we're really sorry for any inconvenience caused. If you ever want to double check that a class is 100% running, please always feel free to give the gym a quick call before you leave home.
Thank you, The JD Gyms Team 💚

Rated 5 out of 5 stars

Jenny's Zumba class

100% would recommend Jenny's Zumba class.. Jenny is amazing and it's so much fun. It's high energy, but all level welcoming and I leave feeling great every time. Jenny always remembers everyone and makes an effort to chat to us and keep us motivated. Love her! This is the highlight of my week!

April 19, 2025
Unprompted review
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Reply from JD Gyms - Newport

Hello Rachael - We're happy to hear you're enjoying Jenny's Zumba class and we're thrilled that the class has become a highlight of your week.
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Don't waste your money

Joined and arranged a 5pm induction with Newport Spytty gym yesterday. Arrived but there was no one there. Enquired in the office, was spoken to really rudely by the woman in there. Made me feel I was intruding in her gym by asking about the induction. She said there was no one there for the induction and went back to her computer. So I said I'd arranged it by email and hadn't just turned up unannounced, was told after several minutes silence that there was no PT until 6pm. No apology, nothing. I said so what do I do, just cancel, as I've arranged this for 5pm and no one explained there'd be no actual PT here at 5pm? I was told Ok. So, I have cancelled after spending 5 mins there. Today they've already debited a payment. Very poor service.

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

No privacy for men’s at all

No privacy for men’s at all. Female staff member walk in to the changing room without ask for permission. Half naked men’s was confused and embarrassed same time. No notification on the door also about female staff attending men’s changing room. SHOCKING, will be tolerated if men’s walk into female changing room!!! I will made official complains to JD management

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Just joined to try and get rid of the…

Just joined to try and get rid of the last of my excess weight, really easy to join and the personal trainers are easy to contact.
Parking is easy and plentiful. The cardio machines are plentiful, and there’s a useful ladies only section, although no water or windows in that area.

April 8, 2025

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