JD Gyms - Newport Reviews 

306
TrustScore 4.5 out of 5

4.3

Seven Stiles Avenue, NP19 4QQ Newport, Wales, GB


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Rated 5 out of 5 stars

Myself and my daughter love Jenny’s Zumba and yoga classes. Jenny is so friendly and full of energy and she makes the classes so enjoyable. Looking forward to her Pilates classes too.

Company replied

Rated 3 out of 5 stars

Few days into new membership. More plate loaded machines definitely needed. Would be more beneficial than the amount of bar benches currently in gym. Gym is very busy, luckily I can avoid peak times.... See more

Company replied

Rated 5 out of 5 stars

Only just joined this weekend, first visit today ! As a beginner I feel huge anxiety walking into gyms however I LOVE the fact this gym has a ladies only section! I feel this will help build my confid... See more

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Rated 3 out of 5 stars

Price keeps creeping up every few months to the degree that it won’t be worth it. Good size gym overall but lacks Sauna, steam room, jacuzzi etc. which is fine but if the price goes up anymore( £35 pm... See more

Company replied


Company details

  1. Gym

About JD Gyms - Newport

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Seven Stiles Avenue, NP19 4QQ, Newport, Wales, United Kingdom

  • 1633848829

4.3

Excellent

TrustScore 4.5 out of 5

306 reviews

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4.3

All reviews

(306)

4,590 reviews in the last 12 months

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Rated 4 out of 5 stars

Love everything about the gym

Love everything about the gym. Enough space and plenty of equipments. Just one thing that I feel is needs of supporting tools like barbell pads should be provided more. Last time I got hurt using very bad one from the gym.
Otherwise it’s lovely

January 18, 2024
Unprompted review
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

If there is anything you are specifically unhappy with, we would urge you to inform the General Manager of your gym so that they can look into the circumstances and help to rectify without delay. You can reach them on newport@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym with lots of equipment over 2…

Great gym with lots of equipment over 2 floors.

December 4, 2023
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

I definitely recommend improving your…

I definitely recommend improving your security.. After very rainy day I left my jumper to dry out and someone took it and all I've been old was *sorry, was it expensive one? // month before taking money from account I contacted JD via email about helping with freezin the account cuz I was pregnant, someone then called me and freeze it for me ( someone from the gym, cctv I bet was recording :)) after that from I believe 3.10 I couldn't use QR code but money next month were still taken, obviously I contacted JD, no proof they say there's nothing they can do. OK no worries so I shut the door in that gym and went to another one.. Someone didn't follow they steps with freezin, closed mine account.. How cool.. Train your staff properly :) // lately soo much kids around.. No chance to train so I'll go my way to better place :)

October 15, 2023
Unprompted review
Rated 1 out of 5 stars

I'm completely disgusted from this…

I'm completely disgusted from this place and staff. Let's be honest this place it's not even worth 22£ a mount there is so so so many people but not enough equipment some broken peaces and many what they don't care about but what is even worse is staff what actually work there. Couple weeks ago someone steal my missis hoodie she had it on hanger in changing room when she reported answer was if is not in locker we don't take responsibility for that okay fair enough but why they have hangers on wall in changing rooms? Next one very amazing experience was with my missis freezing acout where someone from staff call my missis and they all sorted through the phone so she could not use app any more but they charge her money anyway and when she contact them she got reply from young Manager we can't prove it so they won't give us money back 👌💯 another thing when manager which is young lady came to male changing room where boys and man's were naked she just came in and she said sorry but she need check something "are u serious" they have many males staff but nooo she may do it on her own. I'm so sad to say that but some owners should wake up to reality and take action with this I know 7 people at least they will leave soon this gym. I'm completely upset with JD gym Newport

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

I really liked the space between the…

I really liked the space between the equipment and facilty nice and clean and lots of weights enough for everyone really good gym 10/10

September 25, 2023
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym very friendly and let's you get on with your work out I also love that you can do classes included that is great.i definitely recommend to family and friends.

September 20, 2023
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Just love it

September 15, 2023
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Smooth & easy process

The whole process to join was smooth and easy. Friendly & helpful staff

August 26, 2023
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym

Great classes, staff are really nice, always clean. Only downside is there is no system for class queuing and people push in. If it’s full you can’t go to the class even though you’ve been waiting outside for half an hour!

July 30, 2023
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our services and classes in the future.

Best wishes

The JD Gyms Team 💚 

Rated 4 out of 5 stars

New client

Loads of equipment so less chance of waiting for a station or bench, very clean and tidy. Customers could help by putting equipment away after use but otherwise a good start 👍

July 30, 2023
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Easy straight forward

Easy straight forward no hassle

July 23, 2023
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Wow! Thanks for the 5star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

There was an attempt to steal my bike

There was an attempt to steal my bike, secured at the gyms bike stand in front of the floor to ceiling wall windows a few days ago. It was only by luck that I walked past after finish my session, to see that a group of boys trying to jank it free. I ran to the window to get then to stop. Comment from staff sitting at tables next to the windows (they had been there for at least an hour as I saw then when I first came in. Although they would've seen me secure my bike to the stan, I'd like to give them the benefit of a doubt to say that they didn't notice it), less than 1 meter away and with full view, said that it was best I got out there as they had been there for quite some time trying to get the bike. A customer that had been inside said that one of the boys had come inside asking staff for a tool to cut off my chain.
Police came over and that's when I learned that this was a known issue here and that another member had their bike stolen from there not long before.
Had it not been for the immediate support by Curtis,a PT at JD, I am not sure I would still have my bike. I have requested that my membership is cancelled and I will be joining another gym.
The two stars should be read as 5 star for the heroic effort of Curtis but I feel it's important to be aware of the potential risks should you choose to visit. If you have a car, I'm sure it irrelevant.

July 28, 2023
Unprompted review

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