JD Gyms - Newport Reviews 

306
TrustScore 4.5 out of 5

4.3

Seven Stiles Avenue, NP19 4QQ Newport, Wales, GB


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Rated 5 out of 5 stars

Myself and my daughter love Jenny’s Zumba and yoga classes. Jenny is so friendly and full of energy and she makes the classes so enjoyable. Looking forward to her Pilates classes too.

Company replied

Rated 3 out of 5 stars

Few days into new membership. More plate loaded machines definitely needed. Would be more beneficial than the amount of bar benches currently in gym. Gym is very busy, luckily I can avoid peak times.... See more

Company replied

Rated 5 out of 5 stars

Only just joined this weekend, first visit today ! As a beginner I feel huge anxiety walking into gyms however I LOVE the fact this gym has a ladies only section! I feel this will help build my confid... See more

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Rated 3 out of 5 stars

Price keeps creeping up every few months to the degree that it won’t be worth it. Good size gym overall but lacks Sauna, steam room, jacuzzi etc. which is fine but if the price goes up anymore( £35 pm... See more

Company replied


Company details

  1. Gym

About JD Gyms - Newport

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Seven Stiles Avenue, NP19 4QQ, Newport, Wales, United Kingdom

  • 1633848829

4.3

Excellent

TrustScore 4.5 out of 5

306 reviews

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4.3

All reviews

(306)

4,590 reviews in the last 12 months

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Rated 3 out of 5 stars

Was unable to get my QR code to scan me…

Was unable to get my QR code to scan me in

March 30, 2024
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi there

Thank you for leaving a review. We have QR code access at our gyms so our members can access contact free, however if you do have any problems accessing the app, please feel free to speak to the General Manager at the Newport gym the next time you visit, and they can help with your access going forward or drop your gym an email if you can’t see a manager to speak to - newport@jdgms.co.uk 👍

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Plenty of equipment

Plenty of equipment, 24hours, helpfully staff, excellent price.

March 29, 2024
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Reply from JD Gyms - Newport

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

I have been a member of JD Gym Newport…

I have been a member of JD Gym Newport since November 2022 - since that time I have regularly attended Jenny's Yoga classes, I do her yoga class three times a week - she is an amazing teacher and I would say that the yoga has completely transformed my life for the better! Its brilliant for all round well being and I can't recommend her enough.
I have also done her Zumba classes - you always come away in a good mood - totally uplifting.
Also, for building muscle strength I try and get to John's Pump classes twice a week, another excellent class - he is a very friendly and welcoming instructor, he changes up the routines regularly and I have really noticed a massive progression in my overall fitness and strength - thanks JD Gyms

April 7, 2024
Unprompted review
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Reply from JD Gyms - Newport

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms. And that you have noticed an improvement in your fitness and strength 💪

Keep up the great work 💚

Rated 5 out of 5 stars

A brilliant Gym

The Gym is clean, efficient and the staff were friendly and very welcoming. I cannot think of one single area which needs improvement.

April 2, 2024
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Reply from JD Gyms - Newport

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

Zumba, Pilates and Yoga

I have been going to this gym for just over two years now and the reason why is keep coming consistently is for Jenny's classes. She teaches pilates, yoga and Zumba and all of these classes are so enjoyable and there is always such a friendly and welcoming atmosphere. Even when I was a beginner I was able to follow the classes well and I have seen such a big improvement in my strength, stamina and abilities as Jenny is so helpful and encouraging. Coming to these classes is my favourite part of my week as they help me to relax and have fun whilst also maintaining my fitness. Thank you Jenny!

April 4, 2024
Unprompted review
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Reply from JD Gyms - Newport

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 1 out of 5 stars

Its a joke

They open gym 24/7 but locker rooms are closed after 22pm lol(yeah they bought some lockers after 2months)
Today I forgot lock from my car, unfortunately i realise that after I get inside the gym, had to go out, and couldn't scan qr code again to get in, missed my training.
Sooo disappointed

March 26, 2024
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Reply from JD Gyms - Newport

Hi Adrian

Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Newport, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Hope this helps!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing Yoga - Try it, you won't be disappointed

Just finished another amazing yoga session with Jennie.

After a long hard week at work i always look forward to my yoga class with Jennie to help me relax and to prepare me for the challenges next week will bring. Always a pleasant atmosphere and popular class. Thanks Jennie.

March 31, 2024
Unprompted review
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Reply from JD Gyms - Newport

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

Love the zumba classes

The only reason I use this gym is because of Jenny's zumba classes! I have a free gym in work but choose to pay monthly at JD because of Jenny's classes alone. I love them and long may they continue! Such a friendly feel in the classes and such a good workout.

March 28, 2024
Unprompted review
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Reply from JD Gyms - Newport

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 1 out of 5 stars

Not good at all

Stated no contract, tie ins or commitments, then asked for my direct debit after I paid for 1st month.
They then said they would cancel it, they didn't so I did.
Now my pass is revoked after just 2 weeks.
Gym too busy, lighting is terrible, not cleaned regularly. Lack of available machines.

March 19, 2024
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Reply from JD Gyms - Newport



Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Jenny's classes 💫

Fab pilate and yoga 🧘‍♀️ classes with Jenny.. Always something to offer newcomers and the more challenging.
Never felt so good about myself, highly recommend.

March 21, 2024
Unprompted review
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Reply from JD Gyms - Newport

Hi there

Thank you for leaving a 5 star review! It's great to hear you're enjoying using Jenny's classes at our Newport gym, we will be sure to pass this onto the team!

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Not for serious weight training, and forget about bench pressing if you're female- no available correctly sized or adjustable equipment.

The benches for bench pressing are awful. There isn't a proper bench in the ladies only section and all the benches in the main area have only two levels- as a normal size woman the low one is way too low and the top one is too high. The rack could be used in the ladies only section but none of the benches there are right for bench press. Sexist in the extreme. Why would we not want to bench press?

Squat racks and deadlift areas are OK, but I cannot continue to use this gym for my training in the absence of somewhere I can safely and comfortably bench press.

March 10, 2024
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Reply from JD Gyms - Newport

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

If you'd like to discuss further please feel free to contact the General Manager directly on newport@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

I like the gym because the price is…

I like the gym because the price is good & it will be 24 -7 ., I can go training every day if I want to.

March 11, 2024
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Reply from JD Gyms - Newport

Hi there

Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities! We will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Let down by Staff Member - Gym Classes

The gym facilities are amazing. Gym is clean and has all the equipment you could need. I think it's reasonable for what you pay. Shame I can't award it 5 stars, let down John who runs the classes. He was extremely rude and condescending towards me. I thought the gym is meant to be a place where you feel motivated, not belittled by others, especially as somebody running a class. He should know better.

March 2, 2024
Unprompted review
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Reply from JD Gyms - Newport

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

If you ever want to speak to the General Manager regarding concerns with the gym or staff members please reach out by emailing them on newport@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Staff always very helpful

Staff always very helpful, I joined for the classes and there are plenty to choose from.

February 21, 2024
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Reply from JD Gyms - Newport

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

It's was clean tidy and equipment was…

It's was clean tidy and equipment was easy to find also was the right temperature
The access on the alp was alot easier than other gyms

February 16, 2024
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Reply from JD Gyms - Newport

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good quality gym clean and tidy all the…

Good quality gym clean and tidy all the equipment you will need

February 7, 2024
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Just joined

Just joined. 2 great classes Friday evening, boxfit & body pump.
Lovely instructors and friendly members.

February 7, 2024
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Reply from JD Gyms - Newport

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Big place Everyone can find something…

Big place Everyone can find something for yourself.
I love classes.

January 15, 2024
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Reply from JD Gyms - Newport

Hi there

Thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Great to ear that you are enjoying the classes too!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Gym too dark

Gym too dark , CV machines not working , Lockers not working , lack of presence of staff .

January 12, 2024
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Reply from JD Gyms - Newport

Hi there

Thank you for your feedback, we really appreciate it and will use this to help us continually improve.

Best wishes
The JD Gyms

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