JD Gyms - Nottingham Reviews 

189
TrustScore 3.5 out of 5

3.7

Ilkeston Road, Chettles Trade Park, NG7 3AG Nottingham, England, GB


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Rated 4 out of 5 stars

It’s a great gym with lots of equipment and plenty of space. The staff are friendly too. You gain entry to the gym using their app which generates a QR code to scan at the the entrance. The only thing... See more

Company replied

Rated 5 out of 5 stars

I love JD gyms!! I went for about 2 years and then moved house so swapped to a different gym closer to me. I hated it, the equipment was old and clunky and something was always broken. It made me re... See more

Company replied

Rated 4 out of 5 stars

Surprisingly a lot of equipment needs tlc (water holders missing, grips missing or loose), not enough weights in the leg press area. another downside is RT QR code generator when you go in and out, h... See more

Rated 4 out of 5 stars

Great gym with alot of equipment but really disappointing the changing rooms doesn't have 24 hour access, I train early morning or late in the evening so there always locked for me. You need a shower... See more


Company details

  1. Gym

About JD Gyms - Nottingham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Ilkeston Road, Chettles Trade Park, NG7 3AG, Nottingham, England, United Kingdom

  • 1156660901

3.7

Average

TrustScore 3.5 out of 5

189 reviews

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3.7

All reviews

(189)

4,401 reviews in the last 12 months

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Rated 5 out of 5 stars

So many restrictions and unreliable for…

Accommodating and genuine
Got to give it a chance 😅

March 8, 2025
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there

If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍 

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to. The email address for your gym is nottingham@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

A great 24/7 gym with a women’s only…

A great 24/7 gym with a women’s only section. Plenty of squat racks and weights

February 5, 2025
Unprompted review
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Reply from JD Gyms - Nottingham

Thank you for your kind words! We're thrilled to hear you're enjoying our gym. We strive to provide a welcoming and well-equipped space for all our members.

We appreciate your feedback and are glad you're finding our facilities beneficial.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Such an amazing gym!

Such an amazing gym, lovely&helpful staff and great facilities. Love training here☺️

February 13, 2025
Unprompted review
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Reply from JD Gyms - Nottingham

Thank you for your kind words! We're thrilled to hear you're enjoying the facilities and our team's helpfulness. We strive to create a positive and supportive environment for our members.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

I have been attending this gym for the…

I have been attending this gym for the last 8 years. The transformation to JD Gyms made it a better gym than the previous one with really good equipment. The layout is very good and plenty of space and the gym floor is always clean which is great because they have a small team within such a large gym. I always feel confident to train and the staff have also given me advice.

February 12, 2025
Unprompted review
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Reply from JD Gyms - Nottingham

Thank you for your kind words and for being a loyal member for the past eight years. We're thrilled to hear that you've enjoyed the transformation to JD Gyms and appreciate your feedback on the equipment, layout, and cleanliness.

We strive to provide a welcoming and supportive environment for all our members, and we're glad you feel confident to train and that our staff have been helpful. We value your continued membership and hope you continue to enjoy your fitness journey with us.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Welcoming staff

Welcoming staff, always clean and plenty of up to date equipment. I feel comfortable to train and know support is there if needed from staff

February 5, 2025
Unprompted review
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Reply from JD Gyms - Nottingham

Thank you for your 5-star review! We're thrilled to hear you're enjoying our gym and finding the staff helpful. We strive to create a welcoming and supportive environment for all our members.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

need more stair masters and less…

need more stair masters and less treadmills but other than that perfect 👌

February 3, 2025
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Reply from JD Gyms - Nottingham

We appreciate your feedback and are glad you enjoyed your workout! We're always looking for ways to improve our equipment selection to meet the needs of our members.

Best wishes
The JD Gyms Team 💚 

Rated 1 out of 5 stars

Absolutely dire

Absolutely dire. Sure, its 24/7 and the gym is large, but it doesnt change the fact that everything else about this gym is terrible

Heres what I noticed after 2 years at that place :
.Air-Con doesnt work during the summer, and they never fix it. Nobody wants to exercise in a hot and sweaty environment
.They removed the wipes/spray to clean equipment before use by yourself, and that is unsanitary and just a big red flag
.The showers are disgusting, which is no surprise.
.Most of the equipment are outdated and they are often broken
.The bathrooms are often a mess and is sometimes never cleaned, and of course there is often no toilet paper
.There are constantly weights missing and its not like the staff care about it. People dont even have the common sense put the weights back, and one time I found a 16kg dumbell lying on the TREADMILL
.The staff doesnt do their job most of the time, and they probably just sit around in the staff rooms on their phones all day
.The gym is overcrowded 7 days a week
.There are always going to be those posers filming you and themselves, literally invading your privacy
.The roof/pipes are often leaking and they never fix it
.The wifi is crap and often doesnt work. I spoke to them about it and they just shrugged it off and didnt give a sh*t
.Classes are cancelled at least 7 times out of 10. There is no point scheduling classes when they never even run

Seriously, they can afford to make the gym 24/7 and have a new office, but they wont put a penny towards things we NEED, like air con and cleaning wipes

And worst of all, they had the audacity to increase the monthly membership price to £25, which is a rip-off, considering there are other gyms that cost less, are more cleaner and are genuinely much better. Waste of time and money, do not go there

February 4, 2025
Unprompted review
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Reply from JD Gyms - Nottingham

Hi there

We understand your frustration and appreciate you taking the time to share your detailed feedback. We value your input and will use it to improve our facilities and services in the future.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Why is the women's section not well…

Why is the women's section not well equipped, the equipment is small and there are no training classes for beginners?

January 23, 2025
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Reply from JD Gyms - Nottingham

We understand your frustration with the women's section. We appreciate your feedback and will use it to improve our facilities and offerings.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Best number one

January 16, 2025
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Reply from JD Gyms - Nottingham

Thank you for your 5 star review, it means the world to us!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Gym is wonderful

The gym is really great. Great equipment and good place to do workout. It's a good place to start making myself better.

January 11, 2025
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Reply from JD Gyms - Nottingham

We're thrilled to hear you're enjoying the gym and the equipment!

It's fantastic that you're finding it a supportive environment for your fitness journey. We're happy to be a part of your progress.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

The equipment is very good and like the…

The equipment is very good and like the layout of gym. Would be nice if app had an option to see how busy the gym is, there is other gyms that have this on their app and it is quite usefull

January 7, 2025
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Reply from JD Gyms - Nottingham

Thank you for your feedback! We're glad you enjoy the equipment and layout of the gym.

We appreciate your suggestion about adding a feature to the app to see how busy the gym is. We'll pass your feedback along to our team for consideration.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

It’s okay one off the water taps…

It’s okay one off the water taps doesn’t work it’s very clean

November 9, 2024
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Reply from JD Gyms - Nottingham

Hi there Kane, thank you for leaving us a review, we are thrilled to see the 5 stars however, if you ever have any specific concerns with the facility that is effecting your gym experience, please do not hesitate to contact the management team on Nottingham@jdgyms.co.uk⭐ The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent gym with polite gym users and…

Excellent gym with polite gym users and friendly staff members. Wide range of equipment that's suitable for all types of members whatever their fitness goals. Highly recommend.

November 8, 2024
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Reply from JD Gyms - Nottingham

Hi there Joseph. Thanks for the 5star review! Glad to hear that you are enjoying the gym.

Don't forget that you get entered into a monthly draw to win a free year if you refer a friend to join! Just ask a member of the team for your referral code next time you are in the gym for them to use when they join 🤞


keep up the great work 👍 Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Lovely Gym

They have a wide range of machines of good machine and are open 24/7.

November 2, 2024
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Reply from JD Gyms - Nottingham

Hi there thank you for the 5* rating, our team in Nottingham will be over the moon with this! We love to be able to offer a wide range of equipment at all hours of the day😊

Best wishes,
The JD Gyms Team.
💚


Rated 5 out of 5 stars

The ambience for a perfect WINTER ARC

The gym is just great and got a good ambience aswell as machines and a clean changing room

October 29, 2024
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Reply from JD Gyms - Nottingham

Hi there

Thank you for your kind review! We're thrilled to hear you enjoy the gym's atmosphere, equipment, and clean changing rooms. We strive to provide a positive and comfortable experience for all our members.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Best gym I've ever experienced as a uni student

As soon as I entered at 7pm, JD staff were really helpful. Their telephone line works even til late, i couldn't get in and phoned them. There is a green button you can press for assistance. They answered my Qs about where I could store my things, showed me the vending machines, where to go for the classes. Before I left, they asked if everything was okay. I also made a new friend on that day itself :) The classes are so good! You will get fit after them. Best decision I ever made. I feel really cool being at JD gym.

October 30, 2024
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Reply from JD Gyms - Nottingham

😊 Hi there. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, So we are really pleased you're enjoying your JD Gyms experience in Nottingham! 💪 The JD Gyms Team 💚

Rated 5 out of 5 stars

Great service and automation

Great service, all automated no need to speek to staff or anything just simply use the barcodes

October 24, 2024
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Reply from JD Gyms - Nottingham

Hi Max, thanks for leaving us a review, we are sure the team in Nottingham will be loving the 5 star rating!

We like to offer the option of interacting with our teams in club to join and use the facilities. Or like yourself, feel free to join online, download the app and crack on with your training.

Don't forget though, our team is always on hand to assist you with your training or membership 💪.


Best wishes,
The JD Gyms Team.
💚

Rated 4 out of 5 stars

Well managed and organized but only…

Well managed and organized but only problem is that alot of people are there but the machines so less that evrryone have to be in line to get his turn :)
Otherwise everything is perfect.

October 25, 2024
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Reply from JD Gyms - Nottingham

Hi Hassan. Thanks for taking the time to leave this review, we would love to have made it to a 5 star rating but We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Best wishes The JD Gyms Team 💚

Rated 3 out of 5 stars

Ladies only sectio

It’s good that there is a ladies only section, however it is very small area in a very large building, would be good to have a bigger space for the ladies only.

October 16, 2024
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Reply from JD Gyms - Nottingham

Hello Sabina, thanks for leaving a review! I'm really pleased to hear that you are using and enjoying the ladies only section at our Nottingham gym. We do our best to provide for all types of members and each part of the gym is sized proportionally to the overall demand. We don't actually have ladies only sections at all locations, but in parts of the country where there is greater call for this due to religious or cultural reasons, we do tend to put them in. As I'm sure you can appreciate, as a percentage of our whole member base, those requiring the privacy of a separate section is quite small. Almost all our female members make use of the main gym and the full range of facilities on offer. Perhaps there is something we could do to help you make use of the wider gym so that you're not feeling confined by the smaller space? You could look at speaking with a Personal Trainer... they would be a great person to discuss that with. If it's an issue with the equipment available in the ladies only section, you are welcome to take in extra items, e.g. heavier dumbbells, if you'd like to or raise this to a member of staff the next time you visit. The JD Gym Team 💚

Rated 5 out of 5 stars

Great Experience

Very welcoming environment

October 6, 2024
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Reply from JD Gyms - Nottingham

Hi there Lucy - Thank you for taking the time to leave us some feedback. Our aim is to offer excellent facilities for a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve in Nottingham! We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚

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