JD Gyms - Nottingham Reviews 

189
TrustScore 3.5 out of 5

3.7

Ilkeston Road, Chettles Trade Park, NG7 3AG Nottingham, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

It’s a great gym with lots of equipment and plenty of space. The staff are friendly too. You gain entry to the gym using their app which generates a QR code to scan at the the entrance. The only thing... See more

Company replied

Rated 5 out of 5 stars

I love JD gyms!! I went for about 2 years and then moved house so swapped to a different gym closer to me. I hated it, the equipment was old and clunky and something was always broken. It made me re... See more

Company replied

Rated 4 out of 5 stars

Surprisingly a lot of equipment needs tlc (water holders missing, grips missing or loose), not enough weights in the leg press area. another downside is RT QR code generator when you go in and out, h... See more

Rated 4 out of 5 stars

Great gym with alot of equipment but really disappointing the changing rooms doesn't have 24 hour access, I train early morning or late in the evening so there always locked for me. You need a shower... See more


Company details

  1. Gym

About JD Gyms - Nottingham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Ilkeston Road, Chettles Trade Park, NG7 3AG, Nottingham, England, United Kingdom

  • 1156660901

3.7

Average

TrustScore 3.5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(189)

4,419 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lots of machines not working

Lots of machines not working, or broken and dirty.
Packed gym

October 6, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there Sian. Thanks for leaving us some feedback. Sorry if we have some equipment out of order at the moment, we're working to get them back in action as quickly as safely possible!
Alternatively please do not hesitate in picking the brains of our Personal Trainers in Nottingham as they will no doubt have a weird/wonderful alternative for you if a piece of equipment is out of action Keeping you on track to smash your goals💪 The JD Gyms Team 💚

Rated 1 out of 5 stars

This is a very busy gym no matter what…

This is a very busy gym no matter what time I go there. Not enough weights for the amount of people and always having to look around to find some weights close to the ones I work with.
Music is horrendous, only rap with rude words.
Gym members are every time asking to join the machine I’m working on, and refusing to leave if I tell them that I don’t want anyone else to work with me.
Never found the weights on the raks as it should be.
Strong smell of cannabis from different gym members. I recently witness an incident where a young male was told by another 5 people that he finish with the machine. He had to leave as they were intimidating him.
Female cleaner in males changing rooms. I have to change fast and look two times to check if the cleaner is around. Last time she enter the toilet area whilst I was on the toilet.

October 1, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there

We understand your frustration with the crowded conditions and the challenges you've experienced at the gym. We strive to provide a positive and comfortable environment for all our members, and it's disheartening to hear that your experience has fallen short of your expectations.

We appreciate you bringing these issues to our attention. We will take your feedback seriously and use it to improve our facilities and services. We want to ensure that everyone feels safe and respected at the gym, and we will address the concerns you've raised regarding the music, equipment availability, and the behavior of some members.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

It is a great gym and has a lot of…

It is a great gym and has a lot of machines but I believe the showers need refurbishment and better standards. It will be the best if the showers area is refurbished and make it cosy and cleaner.

September 29, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi Nacer. Thanks for the 4 * review and feedback. 👍 This is definitely something we'll consider moving forward, so please mention this to a member of the management team next time you visit.
Alternatively you can email the team on Nottingham@jdgyms.co.uk
As we will always strive to improve the member experience throughout all of our gym.

The JD Gyms Team 💚

Rated 1 out of 5 stars

Got banned for no reason

Got banned for no reason

September 9, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there

We understand your frustration with being banned. We take all reports seriously and investigate them thoroughly. If you believe this was an error, please contact our support team for assistance.
https://www.jdgyms.co.uk/general-enquiries-form/

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Good Nottingham city gym

Jd is currently one of the best gyms in Nottingham city. Compared to gyms such as the city center gym group, it is less busy and unless you go at peak hours it is quite easy to get onto machines.

September 15, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there Luca - Thank you for taking the time to leave us some feedback for our Nottingham gym. Our aim is to offer excellent facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve! We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚

Rated 5 out of 5 stars

Clean

Spaceous and clean. lovely environment

September 11, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there. Thanks for the 5star review! Glad to hear that you are enjoying the Nottingham gym, keep up the great work 👍 Best wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Nice gym

Nice gym. All good. I would have liked it more if it had digital lockers :).

September 7, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there Sina, thanks for the 4* review!

We appreciate your feedback. We will use your review to help us deliver a better experience for each and every visit! The JD Gyms Team 💚

Rated 4 out of 5 stars

Clean

Clean, all the machines that I require were there. The only thing stopping me from giving 5 stars is that many people Hog the machines to do either YouTube or TikTok. Which is annoying 😑

September 10, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there Nasser - Thank you for taking the time to leave us some feedback and the 4 stars for our Nottingham gym! Our aim is to offer excellent facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve!
If at any point you feel this is being compromised by other gym users, please do not hesitate to make a member of staff on the gym floor aware so they can help further.
We hope you continue to enjoy your fitness journey with us 💪💚
Best wishes The JD Gyms Team 💚

Rated 5 out of 5 stars

verys spacious

verys spacious, nice equipment, good music

August 19, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi Jake. thank you for leaving us a review, we are thrilled to see the 5 stars the Nottingham team will love the comments! ⭐ The JD Gyms Team 💚

Rated 3 out of 5 stars

Not great

First time to JD gym and I wasn’t overly impressed I’m sorry to say. Gym floor was dirty and a lot of gym members not putting weights/equipment back and also using 3 sets of dumb-bells at a time which left none for other gym members to use. No staff anywhere to be seen the whole hour and half I was there. Left feeling quite frustrated with the whole experience.

August 19, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there

Thanks for the review! We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Good

Gym is well kept, with plenty of equipment and a nice vibe

July 30, 2024
Unprompted review
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Nottingham gym and we will be sure to pass this onto the team! The JD Gyms Team 💚

Rated 5 out of 5 stars

Very equiped

July 31, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪 Best wishes. The JD Gyms Team 💚

Rated 5 out of 5 stars

Great equipment ,clean showers an…

Great equipment ,clean showers an bathroom an I love the fact y'all be open 24/7

July 26, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

The place is full of black men filming me

The place is full of black men filming you, looking over the balcony. Man take their tops off. I though I joined a gym not a strip club
And people not dressed appropriately for a gym session. Too many people taking picture of themselves, many time wasters

July 15, 2024
Unprompted review
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Really great value gym

Really great value gym, clean, nice people. Great equipment

June 29, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Really it's so good and unique gym I…

Really it's so good and unique gym I like it so much

June 25, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Very good Gym

Very good Gym

June 30, 2024
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Nottingham logo

Reply from JD Gyms - Nottingham

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look