JD Gyms - Rochdale Reviews 

290
TrustScore 4 out of 5

4.0

Rochdale Exchange Shopping Centre, Hunter's Lane, OL16 1YL Rochdale, England, GB


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Rated 5 out of 5 stars

Lovely gym experience, wonderful staff, I was able to get my workout done smoothly and efficiently with some advice from Liam who was helpful and friendly. Great variety of machines and equipment and... See more

Rated 5 out of 5 stars

Great gym with accessibility and variety in equipment. - variety of cardio, free weights and machines to assist you with every fitness need you have whether beginner or expert - open 24 hours,... See more

Company replied

Rated 1 out of 5 stars

JD has really deteriorated. I used to love this gym. Machines are constantly broken, most the cable back machines are off all the time or those that work (I use work loosely) are knackered. Whoever so... See more

Company replied

Rated 4 out of 5 stars

Helpful staff when wish to know a detail re equipment. Appreciate air conditioning Good classes at no extra cost and good range of classes to choose from Good toilet, shower facilities and locker a... See more


Company details

  1. Gym

About JD Gyms - Rochdale

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Rochdale Exchange Shopping Centre, Hunter's Lane, OL16 1YL, Rochdale, England, United Kingdom

  • 1706395447

4.0

Great

TrustScore 4 out of 5

290 reviews

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4.0

All reviews

(290)

4,590 reviews in the last 12 months

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Rated 5 out of 5 stars

It's clean tidy and easy to navigate…

It's clean tidy and easy to navigate around equipment. Nice atmosphere too 👌

October 21, 2024
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Thank you for taking the time to leave us a review Justin. We aim to deliver a fantastic experience through our exceptional standards and world class service for everyone to come and smash their goals!
Best Wishes
The JD Gyms Team
💚

Rated 5 out of 5 stars

banging gym great equipment and sauna…

banging gym great equipment and sauna and a lot of space and easy to workout

October 1, 2024
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Reply from JD Gyms - Rochdale

Hi Akhi, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Rochdale gym. Keep up the hard work on the gym floor and relaxation in the sauna!The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice

Just nice,enjoying,comfortable ,separate room for women's

September 30, 2024
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Reply from JD Gyms - Rochdale

Hi there Shazmin .
Thank you for leaving us a review. We love that you are enjoying your JD Gyms experience at Rochdale, specifically in the women's only area!

Keep up the great work!


Best wishes,
The JD Gyms Team.
💚

Rated 4 out of 5 stars

Satisfactory

I was very please with the new system of 24/7, there is plenty of different machines, ladies area and sauna. The only thing I would suggest is to add a clean station (I always bring my own gel and paper from toilet), I can’t imagine myself using a machine that has been used by someone else without a clean.

September 16, 2024
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Reply from JD Gyms - Rochdale

Hello Realme.
Thank you for your feedback. We appreciate you highlighting the positive aspects of our facility, as we continually strive to create the best possible experience for all of our members. Including the 24/7 access, variety of machines, and dedicated ladies' area and sauna at our Rochdale gym.

We understand your preference for a clean station and will consider your suggestion as we continue to improve our offerings.

The JD Gyms Team
💚

Rated 1 out of 5 stars

Just been in Rochdale Gym this morning

Just been in Rochdale Gym this morning, no soap in toilets, no hand gel anywhere and no sign of anyone doing any cleaning of eqpt. Hygiene standards zero. Reported this to staff who said they had non of the above materials. Not what you would expect from a good quality gym.

September 3, 2024
Unprompted review
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Reply from JD Gyms - Rochdale

Hi there

Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on rochdale@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Out to date equipments

August 23, 2024
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Reply from JD Gyms - Rochdale

Hi there

Thank you for taking the time to leave us a review. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Sauna time should be increase.

All gym equipments are up to date. And i recommend that please do Sauna open till at least 1am.

August 25, 2024
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Reply from JD Gyms - Rochdale

Hi there

Thank you for your review, it means the world to us 😀

Best Wishes,
The JD Gyms Team 💚

Rated 4 out of 5 stars

Nice and chill

Nice and chill

August 23, 2024
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Reply from JD Gyms - Rochdale

Hi Lisa, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Rochdale gym! The JD Gyms Team 💚

Rated 4 out of 5 stars

Clean away rubbish

Only annoyance is the machines need cleaning, dirty tissues and hair bobbles are left in cup holders for weeks!!

August 26, 2024
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Reply from JD Gyms - Rochdale

Thanks Carol for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on Rochdale@jdgyms.co.uk The JD Gyms Team 💚

Rated 1 out of 5 stars

JD Gym Parking

I have been a member of Rochdale JD Gym for years. There is free parking for JD members. On one occasion my car registration number was not found in the parking system and I received a parking ticket. I asked JD Gym for help and they just sent me a log from their system. I had to deal with and still deal with the parking companies (about 2 months now) myself. The parking companies do not care if the parking for JD Gym is free. I have been frustrated of this situation and lack of support from JD, I decided to cancel my very long membership at JD.
I received email from JD:
"How could we help you stay? Of course, we never like to see a member leave and wonder what made you cancel? If you’d like to let us know about anything which would have helped you stay with us, we’d love to hear it! Your valuable feedback helps us improve.
We wish you all the best and hope to see you again in future!"
I explained the situation. Do you know what answer I received?
"I can confirm we have processed your cancellation request..." Bye.
JD Gym does not care about their members. You can only get automatic response from their system that's all.

August 21, 2024
Unprompted review
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Reply from JD Gyms - Rochdale

Thanks for taking the time to leave this review, we are sorry to hear about the difficulties regarding the parking affiliate that you have had at our Rochdale gym. We always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
Unfortunately the gym team cannot act on the behalf of the member with third parties and correspond for the members however they can provide evidence of your gym usage for the member to form part of an appeal.

We apologise for the cancellation communication you received, our team aim to process all member cancellations in a timely manner and follow a set procedure with consistent communications. The offer of feedback is to ensure we continue to learn of all our member frustrations and can aim to rectify them.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing Facilities

Amazing Facilities, The Staff Treat You With Respect and the other people in there treat you with respect aswell

August 10, 2024
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Reply from JD Gyms - Rochdale

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

It's a good gym.

It's a good gym.

August 13, 2024
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Reply from JD Gyms - Rochdale

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 1 out of 5 stars

Like the open space

Like the open space, but not happy with new system of scanning to let your self in to the gym too much of hassle. Also at women’s side no area where you can do cooling down exercises.

July 26, 2024
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Reply from JD Gyms - Rochdale

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Staff, equipment and 24/7 👌🏿
⭐️⭐️⭐️⭐️⭐️

July 7, 2024
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Reply from JD Gyms - Rochdale

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

The Rochdale branch is a good one

The Rochdale branch is a good one, the ladies section is too small, with fewer equipment so I don’t like that.

July 3, 2024
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Reply from JD Gyms - Rochdale

Hi there

Thanks for the 3 star review and comments. 😀 Your feedback really helps us improve our member experience!

Best Wishes,
The JD Gyms Team 💚

Rated 4 out of 5 stars

Jd gyms experience

There was plenty of machines to use and the staff and customers were nice. Would be better if there was a pool and no music.

June 25, 2024
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Reply from JD Gyms - Rochdale

Hi there

We're pleased to hear you love our gym as much as we do! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

avoid

Had issues getting in to the building toilet facilities are disgusting . Overflowing toilet and rubbish everywhere

June 15, 2024
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi there

Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on rochdale@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good

All round good

June 15, 2024
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi there

Thank you for taking the time to leave us a review - we absolutely love to hear this.

We hope you continue to enjoy your fitness journey with us ⭐

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Only joined a few days ago

Only joined a few days ago, so far I am enjoying it. They have a lovely women’s section which I wish was bigger as it’s always busy but apart from that I think it is a nice space to workout!

May 22, 2024
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Reply from JD Gyms - Rochdale

Hi there

Thank you for leaving a 4 star review! It's great to hear you're enjoying the facilities at our Rochdale gym!

We will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Lots of equipment and convenient

Lots of equipment. Plenty of space. I did not like the fact that the weights were all over the place as people don’t put them back and there seemed to be a shortage of benches to lift. But the gym was great for the money and convenience. The cardio equipment looked great but I’m currently more into banging on muscle so focused on the machines and free weights.

May 25, 2024
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi there

Thanks for taking the time to leave us a review and for providing us with your feedback. It's great to hear you enjoy using the gym overall!

Best wishes
The JD Gyms Team 💚

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