JD Gyms - Rochdale Reviews 

290
TrustScore 4 out of 5

4.0

Rochdale Exchange Shopping Centre, Hunter's Lane, OL16 1YL Rochdale, England, GB


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Rated 5 out of 5 stars

Lovely gym experience, wonderful staff, I was able to get my workout done smoothly and efficiently with some advice from Liam who was helpful and friendly. Great variety of machines and equipment and... See more

Rated 5 out of 5 stars

Great gym with accessibility and variety in equipment. - variety of cardio, free weights and machines to assist you with every fitness need you have whether beginner or expert - open 24 hours,... See more

Company replied

Rated 1 out of 5 stars

JD has really deteriorated. I used to love this gym. Machines are constantly broken, most the cable back machines are off all the time or those that work (I use work loosely) are knackered. Whoever so... See more

Company replied

Rated 4 out of 5 stars

Helpful staff when wish to know a detail re equipment. Appreciate air conditioning Good classes at no extra cost and good range of classes to choose from Good toilet, shower facilities and locker a... See more


Company details

  1. Gym

About JD Gyms - Rochdale

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Rochdale Exchange Shopping Centre, Hunter's Lane, OL16 1YL, Rochdale, England, United Kingdom

  • 1706395447

4.0

Great

TrustScore 4 out of 5

290 reviews

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4.0

All reviews

(290)

4,590 reviews in the last 12 months

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Rated 3 out of 5 stars

The gym is superb and spotless

The gym is superb and spotless. But as a new user I had to work hard to get shown the equipment. As a novice it's very daunting so think they could bear that in mind. The staff were lovely though.

February 28, 2024
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Reply from JD Gyms - Rochdale

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Good equipment and space.

Good equipment and space.

February 23, 2024
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Reply from JD Gyms - Rochdale

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great gym

For me, there's no better venue around. The choice and amount of equipmrnt is vast, not least the sled track. Ideal for Hyrox. (I don't think there's another gym locally capable to this extent). The gym is ideal for a muscle workout, for a CV session, and there's plenty of great classes like yoga, HIIT, pilates. A huge spin class room with multiple classes each day, The sauna is a bit of a sanctuary for me.

The gym is smart and has just had a refurb.

The showers aren't quite "Hilton Presidential Suite" but they are okay. And I'm a bit fussy.

The manager, Laura, is very chirpy and gobby. She is very helpful, but I might just fancy her a bit.

February 25, 2024
Unprompted review
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Reply from JD Gyms - Rochdale

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

£21.99 a Month…….Bargain!

A big thank you to Laura and her dedicated team of staff who make this gym an absolute pleasure to train in. Yeah sometimes issues pop up but those issues are dealt with swiftly. Charlotte also is very thorough with her daily checks which sometimes means issues are dealt with before anyone notices. I’ve trained here for on & off for 7 years……says it all really!!

February 21, 2024
Unprompted review
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Reply from JD Gyms - Rochdale

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

So much choice of equipment brilliant…

So much choice of equipment brilliant facilities and location

February 21, 2024
Unprompted review
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Reply from JD Gyms - Rochdale

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

GET RID OF LAURA

Laura goes around terminating peoples contracts, if she don’t like the way you walk or the way you look it’s a good bye! She needs the sack, she will be the downfall of jd gyms, no wonder she got thrown out dw fitness in Oldham she was never liked there either, won’t be joining until she’s gone

January 18, 2024
Unprompted review
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Reply from JD Gyms - Rochdale

Hi there

If you'd like to make a complaint please email reviews@jdgyms.co.uk and someone will get back to you to discuss in full detail.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

I really like jd gym Rochdale as its…

I really like jd gym Rochdale as its quiet and not intimidating as I have a brain injury so its great as it's relaxed however I need to find a replacement personal trainer as Connor left so I need a pt that understands vestibular migraines so I need a plan to do things safely

February 11, 2024
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Reply from JD Gyms - Rochdale

Hi there

Thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

JD Rochdale honest review

The refurb looks great and well thought out but unfortunately a lot members and especially the newer, younger members are quite disrespectful, they leave the weights on the machines, sit for ages on their phones when people are clearly waiting. There is always a lack of staff on the floor - not their fault as I know you employ the bare minimum. They should tackle this and some just walk past, I don’t blame them as some members can be intimidating and don’t listen to staff anyway - I see it happen all the time. The toilets are better than they were - cleanliness wise. You need to micromanage that gym floor - upstairs as well not just float round now and again or else you may as well flush your refurb money away because those machines will be broken within 6 months if not. Members have told higher management before and it falls on deaf ears tbh. Such as shame as there still are quite a lot of us who are respectful in the place. Rochdale has a bad reputation because of these points I’ve made and if members aren’t honest then nothing will be done about it.

February 12, 2024
Unprompted review
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Reply from JD Gyms - Rochdale

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Overall ok

Loads of space and loads of equipment for your work out, the mat area though is always dirty. They even have a lady’s gym that is great. The changing rooms are not great. Even though they have so much space there is only 1 private changing room, the space in the showers/toilets stinks (like they haven’t been clean). Also I haven’t seen any antibacterial sprays and blue rolls so you can wipe down the equipment you are using.

January 25, 2024
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Reply from JD Gyms - Rochdale

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on rochdale@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Came back to the gym after 8 months…

Came back to the gym after 8 months trying a new one. Really surprised, new machines and better layout, impressive

January 23, 2024
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Reply from JD Gyms - Rochdale

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Very good equipment

Very good equipment, just needs to be 24 7 open

January 17, 2024
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Reply from JD Gyms - Rochdale

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

the staff are very friendly and always…

the staff are very friendly and always give a smile, the gym itself is clean and dosnt smell like other previous gyms ive been. The community are friendly and willing to help you if ur in need of help. 10/10 would recommend

January 11, 2024
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Reply from JD Gyms - Rochdale

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent Gym

December 27, 2023
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Reply from JD Gyms - Rochdale

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 4 out of 5 stars

Overall decent

Josh is a joke, he shouldn’t be opening the gym as he can’t make it on time. 3 times it’s happened in less than a week, couldn’t get there for 10am let alone 6am. If I was a new January gym starter and my first experience was a late opening you wouldn’t see me again. His attitude is shocking, when he finally arrived slamming around like a small child no apology of accountability just a remark of ‘I’m not arsed’. Well the paying customers that are waiting are arsed. However I will say the gym and the rest of the staff are brilliant.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Don't let your age stop you getting fit.

As a senior citizen I was a bit wary of joining a gym, no problem, staff were friendly, knowledgeable and helped me find what I was able to do without hurting myself.

December 10, 2023
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Reply from JD Gyms - Rochdale

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym and that the staff were able to help and advise you.

Keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Jd gym performance

I always prefer jd gym because of a lot of reasons. First reason is privacy, second reasons peace full environment.third reasons, is all machines are new and in a good condition. Outstanding customers service. All staff are very coprative. Neat and clean gym

December 11, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

It was my first time trying out jd gym…

It was my first time trying out jd gym and I was really looking forward to it , but when I got there , I was really annoyed with how the place was run , there was no pts about and all of the weights where left out , the machines where rubbish’s and the locker room was a state , I would wish to get my money back as I’ve payed £10 for the first month and have to pay £22.95 for the second , i most definitely will not be coming back !

December 9, 2023
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Reply from JD Gyms - Rochdale

Good afternoon

Thank you for your feedback.

To cancel your membership, you simply visit the website and raise a cancellation ticket. I have included the link below:

https://help.jdgyms.co.uk/support/tickets/new

We ask that your direct debit remains live until the cancellation has been processed by one of the customer service team. We hope the above is helpful. If you need any assistance with this matter, a member of staff at your gym will be more than happy to help you.

Best wishes

The JD Gyms Team

Rated 3 out of 5 stars

Great gym with good and plentiful…

Great gym with good and plentiful equipment. Nice and friendly staff.
The changing rooms leave a lot to be desired. The standard of hygiene is no where near what’s required - quite often stinking they need more cleanliness.

December 3, 2023
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Reply from JD Gyms - Rochdale

Hi there

Thank you for leaving us a review. We value and appreciate your feedback as it gives us the opportunity to improve our service to our members.

We'll pass your feedback onto the General Manager to check the cleaning rota is sufficient.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

amazing to go in and get stuck…

It was amazing to go in and get stuck right in to do a workout

December 2, 2023
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Reply from JD Gyms - Rochdale

Hi there

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be.

We are really pleased you're enjoying your JD Gyms experience. 💪

Best wishes
The JD Gyms Team 💚 

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