JD Gyms - Rochdale Reviews 

292
TrustScore 4 out of 5

4.0

Rochdale Exchange Shopping Centre, Hunter's Lane, OL16 1YL Rochdale, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lovely gym experience, wonderful staff, I was able to get my workout done smoothly and efficiently with some advice from Liam who was helpful and friendly. Great variety of machines and equipment and... See more

Rated 5 out of 5 stars

Great gym with accessibility and variety in equipment. - variety of cardio, free weights and machines to assist you with every fitness need you have whether beginner or expert - open 24 hours,... See more

Company replied

Rated 1 out of 5 stars

JD has really deteriorated. I used to love this gym. Machines are constantly broken, most the cable back machines are off all the time or those that work (I use work loosely) are knackered. Whoever so... See more

Company replied

Rated 4 out of 5 stars

Helpful staff when wish to know a detail re equipment. Appreciate air conditioning Good classes at no extra cost and good range of classes to choose from Good toilet, shower facilities and locker a... See more


Company details

  1. Gym

About JD Gyms - Rochdale

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Rochdale Exchange Shopping Centre, Hunter's Lane, OL16 1YL, Rochdale, England, United Kingdom

  • 1706395447

4.0

Great

TrustScore 4 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(292)

4,594 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GOOD

I like the gym but would love it if they put motivational gym nasheeds or just normal nasheeds and quran

October 8, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 4 out of 5 stars

Good range of equipment but with some…

Good range of equipment but with some noticible exceptions (no standing calf raise for instance).
Lots of signs asking members to wipe down equipment but nothing provided by the club to do this.

October 7, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Nice clean gym

Quick easy sign up, good equipment. Ladies section could do with being a little bigger and could do with a steam room. But overall a brilliant gym

October 5, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 3 out of 5 stars

Sauna Hygiene and Respect for all

Overall, the experience it is like being squashed in a lift and not wanting to invade the next person's space, but it's unavoidable as the renovations are underway. However, over time I am experiencing a deterioration in the attitude of people using the women's sauna. Not only are people entering the sauna in their day clothes straight from the street, they're coming in the sauna straight from the gym in their workouts/gym clothed, I had the pleasure of seeing a person with her handbag next to her and using her mobile phone whilst in the sauna! Just when I thought I had seen it all, I saw one person doing a her full hair regime in the sauna and another person walk in the sauna with her pyjamas on! Please don't give me started on the standard of personal hygiene and body odours, as that has reached an all time decline. I believe to improve this there should be regular staff checks and signs up reminding people of the standards when using the sauna and also to have a shower before use. This is to respect all that use the sauna, in the name of fairness and respect for each other.

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

The scanning machines don't always work…

The scanning machines don't always work and he delay getting inside takes a while as your waiting for someone to let you in. Surely a code system would be much better or giving every member fobs to let them in which are returnable when contract is terminated. One of the rowing machines wasn't even working but it didn't have a sign to say out of order.

September 29, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on rochdale@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

rochdale

I enjoyed my time at jd gyms

September 18, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 3 out of 5 stars

Reviewing JD gym

I have only re-created my membership to trial the gym as it is closer to where I have moved but I have still kept my other gyms membership active in case I don’t like this gym. I had previously left this gym as there were male PT’s and male cleaners entering the ladies only area & on asking management why that is, when the area is labelled “ladies only” they said it was due to there not being any female members of staff on shift. This was the case for about 6 months & it was a very uncomfortable & disheartening experience as I would ask for female staff to be present more & for my feedback to be used but it seemed it wasn’t, it was even more disheartening to see the males allowed in the ladies only section didn’t have much respect for women & didn’t mind checking every female out working out in there. The excuse is poor & believe something could have been done about this (such as having female members of staff on shift all day) but after speaking to other female gym goers who left JD for this reason it seems they don’t care to do anything about it. At my other gym (The central leisure centre) they display the hours a male member of staff will enter (I really appreciate this notice as I know not to attend the gym then as I wear a hijab) and the only time a male member of staff entered the ladies section I was able to speak to a manager & the male member of staff was asked to leave - that is good customer service & respect for individuals. My membership at JD is only temporary to see if anything has changed with regards to the ladies only section & if not then I wouldn’t mind travelling extra for a gym that understands what ladies only means & can respect their customers.

September 1, 2023
Rated 5 out of 5 stars

Just joined the gym and for the money…

Just joined the gym and for the money is worth every penny nice and cool plenty of equipment and choice, changing room facilities nice and clean.

August 28, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

Rated 4 out of 5 stars

Helpful staff when wish to know a…

Helpful staff when wish to know a detail re equipment. Appreciate air conditioning
Good classes at no extra cost and good range of classes to choose from
Good toilet, shower facilities and locker availability
Some machines certainly tired / worn out so will be much improved after imminent refurb

August 28, 2023
Rated 1 out of 5 stars

cleanliness/hygiene/gym bag/grips

cleanliness/hygiene - just ok. The stretching area is mostly stained with dirt or sweat. Not cleaned properly. The cardio machines are also just ok. The steam room also needs attention.

gym bag holding belt, grips for deadlifts, water bottle, phone and other items that help train weights are not allowed in the weight training area. Then how do you expect people training carry these things from the locker room to the first floor weight training area. Reason behind not carrying a gym bag is, people will trip. Ok then people don't trip on belts, water bottles and other scattered items?

grips at the machines are all worn out and have not been replaced since months

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Jd Rochdale

Plenty of equipment and great staff

August 14, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good atmosphere I really like and…

Very good atmosphere I really like and one thing that plz update the equipments Thanks

August 11, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi there - Thank you for taking the time to leave us some feedback. Our aim is to offer excellent classes and facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve! We hope you continue to enjoy your fitness journey with us 💪💚

Best wishes The JD Gyms Team 💚  

Rated 3 out of 5 stars
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on Rochdale@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Good quality equipment and in good…

Good quality equipment and in good numbers so no queues

Clean and tidy gym with modern look

August 5, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!

We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It's great to hear you enjoy using the gym overall!

Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Good

It is good experience and affordable.

July 31, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi, thanks for the 5star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Reassuring induction session

I called in for an induction session in Rochdale today which was really useful, informative and reassuring. Looking forward to regular gym sessions now. Good to know staff are friendly and knowledgeable, ready to give advice and willing to help if necessary.

August 3, 2023
JD Gyms - Rochdale logo

Reply from JD Gyms - Rochdale

Hi, thanks for the 5 star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look