This particular gym has a unique vibe, energised and friendly, very sociable and well integrated, no matter the race, gender, identity people come together well. The staff are friendly, they care, an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This particular gym has a unique vibe, energised and friendly, very sociable and well integrated, no matter the race, gender, identity people come together well. The staff are friendly, they care, an... See more
Company replied
Kinden is amazing the assistant manager full of good vibes and makes classes and workouts amazing, absolutely love the burn class on a Wednesday. We need more skis so glad we’ve new equipment xx
Company replied
Great gym and amazing staff! A few things I would love to see improved: - Equipment is fantastic but it's old and some machines break down often or are not getting fixed for ages. - CABLES... See more
Company replied
The gym is a bit crowded and always busy, which makes it hard to find available equipment at times. While the facility itself is good, the constant rush can be inconvenient if you prefer a quieter wor... See more
Company replied
Written by the company
Regent Road, M5 3TP, Salford, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice clean gym not like other gyms I have been to staff friendly and very helpful

Reply from JD Gyms - Salford
The gym is equipment is good, the staff are good, the hours are good. The shower room is NOT good. Some people use the shower as a toilet and the smell is quite bad. There should be somebody on hand at all times to hose the floor down.

Reply from JD Gyms - Salford
Lovely space, always really clean. Really good facilities. I like how there’s options to use the rooms when they’re free. Would be really nice to have a girls section in the Salford gym :)

Reply from JD Gyms - Salford
Found it difficult entering and leaving the first two days and embarassingly had to wait at the entrance for a long time

Reply from JD Gyms - Salford
Easy to join, and the plus membership offers good value and flexibility. Salford is the only gym I've visited so far, and the gym is deceptively spacious with good facilities; however, the female showers have a disgustingly strong smell of urine. Some of the equipment is broken, or dumbell weights are missing entirely. It's a busy gym so there can be a bit of a wait for machines and equipment.

Reply from JD Gyms - Salford
Enjoying using the gym great facilities lovely staff very helpful and friendly 😊

Reply from JD Gyms - Salford
I have never smelt poor hygiene like it!
I was almost sick, the smell of a certain individual filled the air leaving numerous members speechless.
I approached a member of staff to ask if he would be addressed to which she did not want to get involved and redirected me to the manager. I feel for this not to be challenged is unacceptable. It is poor gym etiquette and is equally as offensive as any abusive behaviour. Shame on the man for even having the cheek to complete a full workout. There has been other signs of poor behaviour at the Salford gym which again goes unchallenged. This really needs addressing and some staff training needs to be completed or employ someone with something about them. I am seriously thinking about leaving after today, I am far from soft but that was rank!

Reply from JD Gyms - Salford
They have all tye basics covered for a commercial Gym. However, it's very crowded. And equipments are hard to get.

Reply from JD Gyms - Salford
It's a very nice gym with good quality equipment, well designed layout and nice changing rooms. I enjoy coming here.
My biggest disappointment is JD's online tools/apps which is very minimal and you have to contact CS for everything and then wait a very long time to get a response (if ever). Also some of the equipment would welcome a bit of maintenance (usability is not affected only esthetics and comfort).

Reply from JD Gyms - Salford

Reply from JD Gyms - Salford

Reply from JD Gyms - Salford
So many classes to choose from, the instructors encourage to participate in it.
Amazing facilities
It’s LITT

Reply from JD Gyms - Salford

Reply from JD Gyms - Salford
This gym is massive, the staff members are very supportive, the gym is clean and tidy most of the times. There are enough lockers available.I would be really happy if they maintain the toilets clean

Reply from JD Gyms - Salford
Joined JD Gyms Salford when it opened in 2017. The equipment is in a really poor state of repair e.g. Treadmills not working - mgmt keep switching them on and off again hoping for the best; the carpet is destroyed and lifting in the prowler area, exposing the concrete below, surely a trip hazard and health and safety issue.
The management team also appear to be unmotivated and not interested. This is highly disappointing for such a well located gym from a trusted brand.
I am disappointed in how the gym has not been maintained and left to deteriorate to this extent, and therefore will be looking to move elsewhere
What will change things for your loyal customers? Repair hazardous situations like the prowler area, fix or replace threadmills that don’t work, put in place a management team that is capable of managing such a top tier location

Reply from JD Gyms - Salford
From the get go I was greeted with a huge smile from one of the PT's, and from the staff to the members, it's the pub-like social atmosphere that makes the place...people interact far more than I experienced at most of the PureGyms whiles managing to still work out intensely!
Then there's the equipment; my hamstrings and quads have never had a better workout and I would say, although it hasn't got the same variety of machines as Flex 'n' Tone (a dedicated bodybuilding gym), JD's equipment is built far better than most the commercial gyms I've used in Manchester.
Only reservation is it doesn't have seated calf machine, but that's me being finicky. Edit: they actually do have a seated calf machine. I can't really think of anything they haven't got actually? Forgot to add, the staff keep the place impeccably clean and I rarely see members leaving dumbells or weight plates about. Keep it up JD!

Reply from JD Gyms - Salford
the equipment is very good and staff friendly as ever

Reply from JD Gyms - Salford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.