JD Gyms - Salford Reviews 

271
TrustScore 3 out of 5

3.2

Regent Road, M5 3TP Salford, England, GB


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Rated 5 out of 5 stars

This particular gym has a unique vibe, energised and friendly, very sociable and well integrated, no matter the race, gender, identity people come together well. The staff are friendly, they care, an... See more

Company replied

Rated 5 out of 5 stars

Kinden is amazing the assistant manager full of good vibes and makes classes and workouts amazing, absolutely love the burn class on a Wednesday. We need more skis so glad we’ve new equipment xx

Company replied

Rated 5 out of 5 stars

Great gym and amazing staff! A few things I would love to see improved: - Equipment is fantastic but it's old and some machines break down often or are not getting fixed for ages. - CABLES... See more

Company replied

Rated 2 out of 5 stars

The gym is a bit crowded and always busy, which makes it hard to find available equipment at times. While the facility itself is good, the constant rush can be inconvenient if you prefer a quieter wor... See more

Company replied


Company details

  1. Gym

About JD Gyms - Salford

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Regent Road, M5 3TP, Salford, England, United Kingdom

  • 1612412339

3.2

Average

TrustScore 3 out of 5

271 reviews

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3.2

All reviews

(271)

4,631 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice clean gym not like other gyms I…

Nice clean gym not like other gyms I have been to staff friendly and very helpful

March 27, 2023
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Reply from JD Gyms - Salford

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 3 out of 5 stars

The gym is equipment is good

The gym is equipment is good, the staff are good, the hours are good. The shower room is NOT good. Some people use the shower as a toilet and the smell is quite bad. There should be somebody on hand at all times to hose the floor down.

March 13, 2023
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Reply from JD Gyms - Salford

Hi there

Many thanks for your review. It's always good to bring this up with the manager so that they can look at the issue and rectify. You can contact them on salford@jdgyms.co.uk

We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

Lovely space

Lovely space, always really clean. Really good facilities. I like how there’s options to use the rooms when they’re free. Would be really nice to have a girls section in the Salford gym :)

March 13, 2023
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Reply from JD Gyms - Salford

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 4 out of 5 stars

Found it difficult entering and leaving…

Found it difficult entering and leaving the first two days and embarassingly had to wait at the entrance for a long time

March 9, 2023
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Reply from JD Gyms - Salford

Hi there

We are sorry for your trouble and hope that you can now access without any issues!

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

the gym is always parked.

February 27, 2023
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Reply from JD Gyms - Salford

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 3 out of 5 stars

Mixed experience

Easy to join, and the plus membership offers good value and flexibility. Salford is the only gym I've visited so far, and the gym is deceptively spacious with good facilities; however, the female showers have a disgustingly strong smell of urine. Some of the equipment is broken, or dumbell weights are missing entirely. It's a busy gym so there can be a bit of a wait for machines and equipment.

March 3, 2023
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Reply from JD Gyms - Salford

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 4 out of 5 stars

Enjoying using the gym great facilities…

Enjoying using the gym great facilities lovely staff very helpful and friendly 😊

February 26, 2023
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Reply from JD Gyms - Salford

Hi there,

Thank you for leaving us a review, we are thrilled to see the 4 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Very nice gym.

February 28, 2023
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Reply from JD Gyms - Salford



Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 1 out of 5 stars

I have never smelt poor hygiene like…

I have never smelt poor hygiene like it!

I was almost sick, the smell of a certain individual filled the air leaving numerous members speechless.
I approached a member of staff to ask if he would be addressed to which she did not want to get involved and redirected me to the manager. I feel for this not to be challenged is unacceptable. It is poor gym etiquette and is equally as offensive as any abusive behaviour. Shame on the man for even having the cheek to complete a full workout. There has been other signs of poor behaviour at the Salford gym which again goes unchallenged. This really needs addressing and some staff training needs to be completed or employ someone with something about them. I am seriously thinking about leaving after today, I am far from soft but that was rank!

March 7, 2023
Unprompted review
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Reply from JD Gyms - Salford



Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 3 out of 5 stars

They have all tye basics covered for a…

They have all tye basics covered for a commercial Gym. However, it's very crowded. And equipments are hard to get.

February 5, 2023
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Reply from JD Gyms - Salford

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 4 out of 5 stars

It's a very nice gym with good quality…

It's a very nice gym with good quality equipment, well designed layout and nice changing rooms. I enjoy coming here.
My biggest disappointment is JD's online tools/apps which is very minimal and you have to contact CS for everything and then wait a very long time to get a response (if ever). Also some of the equipment would welcome a bit of maintenance (usability is not affected only esthetics and comfort).

February 4, 2023
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Reply from JD Gyms - Salford



Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Amazing gym

Lovely gym and great staff.

February 10, 2023
Unprompted review
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Reply from JD Gyms - Salford

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 4 out of 5 stars

Classes & Good PTs

Made me feel so welcome within a week of joining

February 2, 2023
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Reply from JD Gyms - Salford



Hi there

Thanks for leaving us a review!

We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall!

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

So many classes to choose from

So many classes to choose from, the instructors encourage to participate in it.
Amazing facilities
It’s LITT

February 2, 2023
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Reply from JD Gyms - Salford

Thanks so much for your positive review... We're really happy that you are enjoying JD Gyms and wish you all the luck with your fitness journey 💚

Rated 5 out of 5 stars

Staff are friendly and helpful

Staff are friendly and helpful
Clean and fresh

January 21, 2023
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Reply from JD Gyms - Salford

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 4 out of 5 stars

This gym is massive

This gym is massive, the staff members are very supportive, the gym is clean and tidy most of the times. There are enough lockers available.I would be really happy if they maintain the toilets clean

January 12, 2023
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Reply from JD Gyms - Salford

Hi there

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.

Best wishes
The JD Gyms Team 💚 

Rated 1 out of 5 stars

JD GYMS Salford- Run down equipment, poor management

Joined JD Gyms Salford when it opened in 2017. The equipment is in a really poor state of repair e.g. Treadmills not working - mgmt keep switching them on and off again hoping for the best; the carpet is destroyed and lifting in the prowler area, exposing the concrete below, surely a trip hazard and health and safety issue.

The management team also appear to be unmotivated and not interested. This is highly disappointing for such a well located gym from a trusted brand.

I am disappointed in how the gym has not been maintained and left to deteriorate to this extent, and therefore will be looking to move elsewhere

What will change things for your loyal customers? Repair hazardous situations like the prowler area, fix or replace threadmills that don’t work, put in place a management team that is capable of managing such a top tier location

December 30, 2022
Unprompted review
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Reply from JD Gyms - Salford

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments regarding your experience or feedback any suggestions you may have, please send an email to the Manager on salford@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

A friendly atmosphere with great staff and equipment

From the get go I was greeted with a huge smile from one of the PT's, and from the staff to the members, it's the pub-like social atmosphere that makes the place...people interact far more than I experienced at most of the PureGyms whiles managing to still work out intensely!

Then there's the equipment; my hamstrings and quads have never had a better workout and I would say, although it hasn't got the same variety of machines as Flex 'n' Tone (a dedicated bodybuilding gym), JD's equipment is built far better than most the commercial gyms I've used in Manchester.

Only reservation is it doesn't have seated calf machine, but that's me being finicky. Edit: they actually do have a seated calf machine. I can't really think of anything they haven't got actually? Forgot to add, the staff keep the place impeccably clean and I rarely see members leaving dumbells or weight plates about. Keep it up JD!

December 30, 2022
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Reply from JD Gyms - Salford

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚 

The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym

Great gym. Just please improve the wifi

December 17, 2022
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Reply from JD Gyms - Salford

Glad to hear that you are enjoying the gym, keep up the great work 👍  
The JD Gyms Team 💚  

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