JD Gyms - Salford Reviews 

271
TrustScore 3 out of 5

3.2

Regent Road, M5 3TP Salford, England, GB


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Rated 5 out of 5 stars

This particular gym has a unique vibe, energised and friendly, very sociable and well integrated, no matter the race, gender, identity people come together well. The staff are friendly, they care, an... See more

Company replied

Rated 5 out of 5 stars

Kinden is amazing the assistant manager full of good vibes and makes classes and workouts amazing, absolutely love the burn class on a Wednesday. We need more skis so glad we’ve new equipment xx

Company replied

Rated 5 out of 5 stars

Great gym and amazing staff! A few things I would love to see improved: - Equipment is fantastic but it's old and some machines break down often or are not getting fixed for ages. - CABLES... See more

Company replied

Rated 2 out of 5 stars

The gym is a bit crowded and always busy, which makes it hard to find available equipment at times. While the facility itself is good, the constant rush can be inconvenient if you prefer a quieter wor... See more

Company replied


Company details

  1. Gym

About JD Gyms - Salford

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Regent Road, M5 3TP, Salford, England, United Kingdom

  • 1612412339

3.2

Average

TrustScore 3 out of 5

271 reviews

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3.2

All reviews

(271)

4,611 reviews in the last 12 months

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Rated 1 out of 5 stars

No matter what time I got 5:30 am

No matter what time I got 5:30 am, 9am, 12am or evening 3pm onward so busy
Always a few machines not working

January 24, 2025
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi there

We understand your frustration with the busy times and equipment issues.

We strive to provide a smooth experience for all our members and are working to improve our services.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Salford team ❤️

Just joined Salford team, and I am impressed.. Good equipment, sauna, lovely helpful staff. ❤️

January 16, 2025
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Thank you for your kind words! We're thrilled to hear you're enjoying the Salford gym.

We're proud of our equipment, facilities, and especially our team. We're glad you're finding them helpful.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Not user friendly

Very busy and no guidance online or otherwise as to how to use or operate the equipment.

January 23, 2025
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Reply from JD Gyms - Salford

Hi there

Thank you for leaving us a review. Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so.

We absolutely do offer them though, so If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you. You can email the manager on salford@jdgyms.co.uk or speak to a member of staff next time you are in.

Best wishes
The JD Gyms Team 💚 

Rated 4 out of 5 stars

Great Value

Very large clean gym with plenty of space and kit. More classes would make it a 5

January 13, 2025
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Reply from JD Gyms - Salford

Hi there

Thank you for your kind review! We appreciate you taking the time to share your experience. We're glad you enjoyed the space and equipment.

We're always looking for ways to improve our offerings and will take your feedback into consideration.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Classes are not at time mentioned in…

Classes are not at time mentioned in the application , Rooms were booked and not allowed by people to do any activity if they are inside the rooms

January 12, 2025
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Reply from JD Gyms - Salford

We understand your frustration with the discrepancies in class times and room access.

We strive to provide accurate information and ensure a smooth experience for our customers. We appreciate you bringing this to our attention and will investigate these issues further.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Tried to cancel my membership to be met…

Tried to cancel my membership to be met with an email saying the request had been received but not confirmed. I then froze the membership to give them time to process the cancellation but payments have kept being taken. This is 3 months on and when you try to call the number, you are met with wait times of 63 minutes, 43 minutes and 37 minutes with no answer.
Is it even possible to cancel?

January 13, 2025
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

We understand your frustration with the cancellation process and the difficulty in getting in touch with us.

We are working to improve our customer service and ensure a smoother experience for all our members.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Nice

I like this gym better then others

January 4, 2025
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Reply from JD Gyms - Salford

Thank you for your kind words! We're thrilled to hear you prefer our gym.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Average

Gym is quite dirty, worn equipment. Not as glossy as the online pictures unfortunately but still good value.

January 4, 2025
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Reply from JD Gyms - Salford

Hi there

We appreciate your feedback.

We strive to maintain a high standard of cleanliness and are committed to addressing any concerns. We will take your feedback into consideration as we continue to improve our facilities.

Best wishes
The JD Gym Team 💚

Rated 5 out of 5 stars

Too expensive and busy place rubbish…

Too expensive and busy place rubbish machine

January 4, 2025
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Reply from JD Gyms - Salford

We appreciate you taking the time to share your feedback. We understand your frustration with the price and the crowd levels. We strive to provide a positive experience for all our customers and will take your comments into consideration as we continue to improve.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

JD Gyms in Salford offers nice…

JD Gyms in Salford offers nice facilities and a clean environment with friendly staff and a good variety of classes. The equipment is well-maintained, making it a decent gym for most needs. However, it can be difficult to reach staff for issues, and there have been concerns about cleanliness in certain areas, particularly the showers at Regent Road. Overall, it's an okay gym, but some improvements could be made.

November 9, 2024
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi there Niket - Thank you for taking the time to leave us some feedback. Our aim is to offer excellent classes and facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve! If you have any specific concerns about the cleanliness in Salford and you can not track down a member of the team at that moment, please do not hesitate in making them aware by email on: Salford@jdgyms.co.uk

We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚

Rated 5 out of 5 stars

Everything is fine aand good thanks

Everything is fine aand good thanks

November 21, 2024
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Reply from JD Gyms - Salford

Hi, thanks for the 5star review Sharjeel ! It's great to hear your enjoying your experience and we hope you continue to enjoy your fitness journey with us.
Keep up the great work👍 The JD Gyms Team 💚

Rated 1 out of 5 stars

Rood stuff some one called Costa at jd…

Rood stuff some one called Costa at jd gym Salford, very rood aggressive guy.

November 10, 2024
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Reply from JD Gyms - Salford

Hi there

We appreciate you taking the time to share your feedback. We take all customer feedback seriously and will use it to improve our service. We will address your concerns with the appropriate team.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

The gym is good, but…

The gym is good, it has a lot of space and pretty much everything that is needed. However a lot of the equipment is quite old. They also only have 3 squat racks, but they are the worst squat racks I have ever used, I basically have to do a squat just to get the bar on my shoulders because the pins are so badly spaced.

November 6, 2024
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Reply from JD Gyms - Salford

Hello Jamie, thank you for taking some time to leave us a review! We would be keen to find out what equipment you feel the gym is lacking so please send an email to the Manager on salford@jdgyms.co.uk with your suggestions for them to look into any possible future planning/development. The JD Gyms Team 💚

Rated 5 out of 5 stars

One of the best gyms I’ve been to

One of the best gyms I’ve been to, been here just over a week & loving it!!!

November 3, 2024
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Reply from JD Gyms - Salford

Wow! Thanks for the 5star review and comments Alexandra. It's really made our day 😀
Keep up the hard work!

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Really nice gym

Really nice gym! I actually first came to see how it was inside and one if the PT kindly showed me around! I instantly love it, there is enough treadmills so that you never run out of empty ones and the workout studios are massive! It is very clean and there is also a Sauna.. so far so good !

November 2, 2024
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi there Taye . Thank you for taking the time to leave us a review and your comments about our Salford gym. It is important for us to keep learning and improving our gyms for the member experience. Your comments really help with this.
Keep up the great work!
The JD Gyms Team
💚

Rated 5 out of 5 stars

Found a real improvement in this gym…

Found a real improvement in this gym recently. More exciting classes and passionate PTs which makes a huge difference. Especially enjoyed working with Matt in the boxing classes and really supportive online coaching programme.

November 8, 2024
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi there

Thank you for your kind review! We're thrilled to hear about the positive changes you've experienced, especially with the new classes and passionate personal trainers.

It's fantastic that you've enjoyed working with Matt in the boxing classes and found the online coaching program supportive. We're dedicated to providing a great experience for all our members.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Brilliant Staff and a lot of machines…

Brilliant Staff and a lot of machines have changed recently and it’s got updated.

November 8, 2024
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We're thrilled to hear you've had such a positive experience with our recent updates! We're always striving to improve and appreciate your feedback.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Been a member a long time as it's so…

Been a member a long time as it's so close to home, I know lots of the members but not had much great to say about staff as they have never seemed to care much, but over past few months majority of staff have become more approachable, which has made me feel much more at ease in the gym. Special mentions to Peter who's small group Hyrox session I've done & Matt who's boxing I've been to as well. Both really supportive and welcoming. I've been able to meet new members to train with through their small group sessions.

November 8, 2024
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi there

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you've noticed a positive shift in the staff's demeanor and that you're feeling more comfortable at the gym.

We're also delighted to hear about your positive experiences with Peter and Matt, their dedication to creating a welcoming and supportive environment is truly appreciated. We're committed to providing a positive and encouraging experience for all our members, and we're glad you're finding that now.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Wednesday Night Burn

Burn on Wednesday nights the past few weeks has been on another level with Matt & Craig stepping in, it’s a shame they don’t have a regular Burn class as these have been best ones I’ve experienced.

November 6, 2024
Unprompted review
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi there

We appreciate you taking the time to share your feedback. We're thrilled to hear that you've enjoyed the Burn classes with Matt and Craig.

Your positive experience is a testament to their dedication and passion. We'll certainly pass along your feedback to our team.

Best wishes
The JD Gyms Team

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