JD Gyms - Salford Reviews 

271
TrustScore 3 out of 5

3.2

Regent Road, M5 3TP Salford, England, GB


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Rated 5 out of 5 stars

This particular gym has a unique vibe, energised and friendly, very sociable and well integrated, no matter the race, gender, identity people come together well. The staff are friendly, they care, an... See more

Company replied

Rated 5 out of 5 stars

Kinden is amazing the assistant manager full of good vibes and makes classes and workouts amazing, absolutely love the burn class on a Wednesday. We need more skis so glad we’ve new equipment xx

Company replied

Rated 5 out of 5 stars

Great gym and amazing staff! A few things I would love to see improved: - Equipment is fantastic but it's old and some machines break down often or are not getting fixed for ages. - CABLES... See more

Company replied

Rated 2 out of 5 stars

The gym is a bit crowded and always busy, which makes it hard to find available equipment at times. While the facility itself is good, the constant rush can be inconvenient if you prefer a quieter wor... See more

Company replied


Company details

  1. Gym

About JD Gyms - Salford

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Regent Road, M5 3TP, Salford, England, United Kingdom

  • 1612412339

3.2

Average

TrustScore 3 out of 5

271 reviews

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3.2

All reviews

(271)

4,594 reviews in the last 12 months

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Rated 2 out of 5 stars

Incomplete gym

There is no proper freeweight section. I was genuinely surprised. It is such a tiny gym also. On top of that the rowing machines didn't work.

April 2, 2025
Rated 3 out of 5 stars

I have trouble getting in And out…

I have trouble getting in And out sometimes and there is no steam room. The changing room smells awful. Apart from that it's good.

March 22, 2025
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi there

We appreciate your feedback and understand your concerns about the changing room. We strive to provide a positive experience for all our members and will take your feedback into consideration as we continue to improve our facilities.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

JD Salford - ups & downs

I've been a JD Salford member for about 9mths now. I've been going to gyms for about 20yrs so been to my fair share! Yes, it's often busy but it's a city centre gym and so that's not surprising.
My main gripe is the gym equipment which is often broken/out of use. There are always at least 50% of the spin bikes not working properly; broken pedals, dipped seats, screens not working, resistance lever not functioning correctly etc. This is so frustrating, as you have to try at least 3-4 before finding one that works. Disappointing and annoying.
The stairmaster machines seem to break a lot too. There are 4 and only 2-3 were working for months.
It would be great if there were higher than 12.5kg dumbbells in the Burn room too. Ideally up to 20kg would be great.

On the plus side, Emily's spin class is great. She's enthusiastic, helpful, changes playlists and gives you a hard workout every week! More please!

March 29, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We appreciate you taking the time to share your feedback about your experience at the gym. We understand your frustration with the equipment, especially the spin bikes.

It's important to us that our members have access to equipment that is in good working order, and we are actively working to address these issues. We are committed to ensuring that our equipment is regularly maintained and repaired promptly.

We also hear your suggestion about the dumbbells in the Burn room. We are always looking for ways to improve our facilities and will take your feedback into consideration as we plan future upgrades. We are glad to hear that you enjoy Emily's spin class and are happy to know that she is providing a great workout experience for our members.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Jay's yoga class is amazing

Jay's yoga class is amazing, such a lovely atmosphere and talented teacher.
I'm really starting to see a diffence in my flexibility which is really helping my form when lifting.

March 12, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We're thrilled to hear you're enjoying the yoga class and seeing positive results in your flexibility. It's wonderful to know that the class is creating a supportive and beneficial experience for you.

We appreciate your kind words about the teacher and the atmosphere.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

45 minute viral step class

Attended class today, and 45 minutes just isn’t nearly enough. There’s not enough time to get through everything properly, it’s super rushed. 1 hour would have made so much more sense as it allows for a full workout without cutting corners. What’s the point of paying for a gym membership when it not getting the full experience?! Really disappointed with JD Gyms

March 10, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We understand your frustration with the class duration. We strive to provide a comprehensive fitness experience, and we appreciate your feedback regarding the class length. We value your input and will take it into consideration as we continue to improve our offerings.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Put my request in to cancel as I’m…

Put my request in to cancel as I’m within my cancellation period (14 days) and it’s been a week without any acknowledgement or message from JD. Terribly unorganised, they clearly want to keep my direct debit set up.

March 1, 2025
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Reply from JD Gyms - Salford

Hi there

We understand your frustration with the lack of communication regarding your cancellation request. Our team are experiencing a higher than usual amount of enquiries.

We can assure you that if you cancelled within your 14 day cooling off period, you will receive a refund. A member of the team will be in touch soon to confirm.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Bad timetabling, unprofessional management team.

Joined JD gyms purely for the HITT Step class as I am already a paying member of another gym within Salford, therefore, the only enticing factor to this below average gym was the HIT Step class which is viral on many platforms around the world for the amazing classes and unique style Julius puts into his classes. This AMAZING class has recently been reduced from 1 hour to 45 mins, which was not how it was originally timetabled or advertised, which is a total shame as there dosent seem to be any consideration on the impact of the many members who only attend the HIT Step class and use no other facility in the gym. Any complains regarding this have just revived a ‘blanket email’ from management, which is unprofessional and has no consideration for the impact this has had on the people who attend the class. Yoga is the class which follows and I have always found they enter the class before 8pm and since the change they now come into the space from 7.45pm which gives them an extra 15 minutes? We are all paying members and deserve the same respect. Very unhappy and I would happily pay my monthly 25.99 elsewhere is the HIT Step was to move to a different venue.

March 6, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We understand your disappointment with the recent changes to the Step class. We value your feedback and appreciate you bringing this to our attention. We strive to provide our members with the best possible experience, and we are always looking for ways to improve our offerings.

We recognise that the reduction in class time and the change in scheduling have impacted your experience. We are committed to listening to our members' concerns and will take your feedback into consideration as we continue to evaluate our class offerings.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Machines are just scattered any where…

Machines are just scattered any where rather than in muscle group order. Gym looks untidy and the amount of people recording is a joke and you can't enjoy a session

March 4, 2025
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Reply from JD Gyms - Salford

Hi there

We understand your frustration and value your feedback. We are actively working to improve the overall experience.

We appreciate your bringing this to our attention and will take steps to address the issues you raised.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Stepperton is too short!

I’ve been a regular at JD Gyms Salford for a while now, and I have to say I’m disappointed with how they’ve handled the recent class schedule changes. Yesterday was my second Stepperon class after the new time cut, and it’s so short compared to the full hour that it used to be. It feels rushed and not effective at all!

I was a bit confused with this as when I went, the class itself seemed super busy to the point where people had to be turned away from the class due to lack of steppers, so with that in mind, it didn’t really make sense for such a popular class to be one of the shortest ones? Anyways, it was quite disappointing and I hope management do something about this asap!

March 6, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We understand your frustration with the recent changes to the class schedule, particularly the reduced length of the Stepperon class. We value your feedback and appreciate you bringing this to our attention.

We're committed to providing our members with the best possible fitness experience, and we'll take your feedback into consideration as we continue to evaluate and adjust our class offerings. We appreciate your continued membership and hope you'll continue to enjoy the other classes and facilities we have to offer.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

HIIT STEP

DISSAPOINTED! This particular gym.is in salford ,regent rd. Unfortunately i have NEVER experienced such an injustice in any gym i have attended....the Hiit step class which takes place on both monday and thursday 7-8pm has been going from strength to strength since it started, with the numbers at full capacity and members coming as early as 20 minutes before the class as once its full ,members have to be turned away..
The class itself is fun, energetic and a great challenge for ALL, as the structure caters for all abilities, its a class which many of my fellow members look forward to each and every week..
It has been unfairly targeted. Not only has it been penalised and had its times reduced due to afew minutes of over run which may i add is a very regular occurrence in a majority of classes as cctv footage if replayed will prove for any classes checked , we often are waiting upon the class before us to finish .. and as a general rule the majority of instructers are accommadating and understanding of this small.inconvenience as it can and often does happen in alot of classes..
When this has been mentioned via emails and verbally to the jd staff at the gym in order to try and rectify the times back to the 1hr in order for members to have a complete class it has been dismissed and the focus seems solely on this step class alone and no willingness to resolve what seems an easily fixable solution..
This now means the class which ran for an hour has been significantly reduced to 45minutes and therefore having a direct impact on the quality and quantity of what can be done within the time we have..
A handful of members and the instructer who take part in the yoga class which follows the step class have complained which has lead to this extreme decision being made..and no class takes place after yoga so the impact on them is negligible ..
The valid points which step members have made to jd gym in there emails have been disregarded and a non movement stance is what i along with many members have faced from the jd gym when trying to resolve and restore the situation so that us members can have the full enjoyment of a complete step class.It has been unnecessarily escalated and our willingness to resolve and come to a compromise has fallen on deaf ears.

March 3, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We understand your frustration and disappointment with the recent changes to the HIIT step class schedule. We value your feedback and appreciate you taking the time to share your experience.

We recognise the popularity of the class and the dedication of members who attend. We strive to provide a balanced and enjoyable experience for all members, and we are committed to finding solutions that address everyone's needs.

We are actively reviewing the feedback we have received regarding the class schedule and are exploring ways to ensure a positive experience for all members. We appreciate your patience and understanding as we work towards a resolution.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

ABSOLUTELY LOVE JAY'S YOGA CLASSES

ABSOLUTELY LOVE JAY'S YOGA CLASSES! He's the sweetest most considerate person who cares about everyone's wellbeing. He cares for his clients and is passionate about giving them a class that we love.

March 6, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

Thank you for your kind words! We are so happy to hear that you enjoy the yoga classes. We strive to create a welcoming and supportive environment for all our clients, and it's wonderful to know that you feel that way.

We appreciate your positive review and hope to see you in class soon!

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

HIIT Step

Having been a member for over three years I am truly appalled and disgusted by the recent treatment of the HIIT Step class members.
As of this week our class has been reduced to just 45 minutes to allow for 15 minutes set up time for the following hour long class despite it requiring no equipment set up. Since moving to 45 minutes class, I and other members maintain:
• 45 minutes does not work, this weeks shortened class only allowed for the ‘basic steps’ element of the class, leaving the more advance regulars feeling short-changed and unchallenged.
• Our preferred and suggested solution was to be out at 55 minutes which leaves 5 minutes for the next class to set up; if their class requires an hour then they shouldn’t receive the studio space for 75 minutes compared to Steps 45. Management however have not been open to this suggestion, illustrating favouritism without compromise towards longer serving instructors despite a disparity in class attendances.
• A number of Step members attend additional classes throughout the week and therefore can see the irregular treatment of step members, leaving us feel singled-out and aggrieved. A number of classes continue on after their scheduled time with no issue as long as they are out in time for the next class to begin on schedule, so to not be graced with the same courtesy shows a distinct unwillingness to compromise or find a solution that suits all members.

When I first joined this gym there was a wide variety of classes available including Body Combat, regular LBT evening classes etc that have now been cut from the schedule, and should Step also have to move away from JD Gyms I can no longer see the value in paying my membership fee here.

I do hope that JD Gyms will reconsider their approach to scheduling and consider the needs of all paying customers and not just one class.

March 6, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We understand your frustration and disappointment with the recent changes to the HIIT Step class schedule. We value your feedback and appreciate you bringing this to our attention.

We strive to provide a diverse and engaging fitness experience for all our members. We understand that the reduced class time may have impacted your experience and that you feel the changes are unfair. We are committed to exploring ways to improve our scheduling and ensure that all classes are given fair consideration.

We appreciate your loyalty and hope that you will continue to be a member of our gym. We are always looking for ways to improve our services and welcome your continued feedback.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Cutting Stepper-ton class short

This is in regards to the Stepper-ton classes being cut down to 45 minutes instead of the full hour. I have been a part of the class for over 2 years now, and I know from my experience that 45 minutes just isn’t enough time.

I was a member before the class moved to Salford, and the only reason I still have a membership with JD gyms is because of this class. I travel far to get to the Salford gym as it is nowhere near where I live or work, so to only have 45 minutes when many other classes get the full hour is not right.

This should have never really been an issue in the first place. The class runs from 7pm-8pm, and the instructor has always finished his class on time if not 5 minutes earlier in order to give the next class enough time to set up.

Despite multiple emails from the members of Stepper-ton to the team at JD Salford, none of our concerns were taken into consideration and we have been penalised as a result. It has been really disappointing to see how this has been managed as it has not been a fair decision at all.

March 3, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We understand your frustration with the recent changes to the HIIT step class schedule at JD Gym in Salford. We value your feedback and appreciate you taking the time to share your experience.

We recognise that the shorter class duration may impact the intensity and effectiveness of your workout. We understand your disappointment that the class no longer provides the same results you previously experienced. We strive to provide a diverse range of classes to cater to different fitness levels and preferences, and we are always looking for ways to improve our offerings.

We appreciate your suggestion of alternative solutions and will consider your feedback as we continue to evaluate our class schedules. We are committed to providing a positive and enjoyable fitness experience for all our members.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Biased timetabling

I’m extremely disappointed with the decisions made by management at JD Gym in Salford following shortening the HIIT step class times.
The class used to run for one hour and followed a particular class layout. The class used to be intense and efficient, allowing me to have a fun but intense workout and meant I burnt a significant amount of calories. Now, with the reduced time, it feels rushed and ineffective. The shorter duration means we don’t get to push ourselves as hard, and I’m no longer getting the same results. It’s frustrating when changes like this impact the quality of the workout.
Furthermore, although other solutions could have been taken, the decision was made to cut one class by 15 minutes, instead of simply reducing the class to 55 minutes and starting the next class which is also an hour long five minutes later, which would have been a fair compromise on both sides.
The class in question has been full each class since I started 6 months ago. It seems strange to cut such a popular class, leaving its members cut short without a proper work out.
I’m interested to know why the voices of one class have been favoured over the other, it seems unfair and looks as though there is favouritism between management and instructors.
Poor and unjust choices made by JD gyms Salford.

March 3, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We understand your frustration with the recent changes to the HIIT step class schedule at JD Gym in Salford. We value your feedback and appreciate you taking the time to share your experience.

We recognise that the shorter class duration may impact the intensity and effectiveness of your workout. We understand your disappointment that the class no longer provides the same results you previously experienced. We strive to provide a diverse range of classes to cater to different fitness levels and preferences, and we are always looking for ways to improve our offerings.

We appreciate your suggestion of alternative solutions and will consider your feedback as we continue to evaluate our class schedules. We are committed to providing a positive and enjoyable fitness experience for all our members.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Biased and unfair management decisions

Management seem to prioritise certain classes over others. I attend the HIIT step class which is great and I thoroughly enjoy, but this hour long class has been cut down to 45 mins to prioritise one class which takes place in studio afterwards who would like an hour. Extremely disappointing that this is the type of decision making which takes place, and isn't fair on other classes. We all pay a monthly fee and thus all classes should be afforded the same amount of time without showing bias to one. In a world which is focused on creating inclusive environments, their decision making goes against this. Please consider this if you're thinking on attending some classes at JD, as you probably won't be getting your moneys worth due to unfair management decisions. Similarly, you may want to consider the above if you're a fitness instructor and looking to offer classes at JD gyms.

I've emailed the gym but haven't received a response.

March 3, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We understand your frustration and disappointment with the recent changes to the HIIT step class schedule.

We value your feedback and appreciate you bringing this to our attention. We strive to provide a diverse and inclusive fitness experience for all members, and we are committed to ensuring that all classes are treated fairly.

We are actively reviewing our scheduling process and will take your feedback into account as we make future decisions. We apologise for any inconvenience this may have caused and appreciate your continued membership.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

HIT STEP CLASS

I have really enjoyed being a member; however, I have noticed that the gym is often quite busy. I am always eager to attend the HIT Step class with Julius, so I was very disappointed to learn that the duration of the class has been reduced from one hour to 45 minutes. This decision seems particularly unfair, given that this class appears to have one of the highest attendance rates among members. I hope a fair resolution can be reached to address this issue.

March 3, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We appreciate your feedback.

We strive to provide a positive experience for all members, and we value your input as we continue to improve our offerings. We acknowledge the popularity of the Step class and will consider your feedback as we evaluate our class schedule.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi there

We appreciate you taking the time to share your experience. We're glad you found our facilities well-equipped. We understand that being busy can sometimes be a challenge, and we strive to provide a positive experience for all our customers.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

There is a thief I had 3 sets of…

There is a thief I had 3 sets of trainers stolen now

February 6, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi there

We understand your frustration and apologise for the inconvenience. We take security seriously and are committed to providing a safe environment for our customers. We'll investigate this matter further.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

It’s that busy it’s actually dangerous

It’s that busy it’s actually dangerous, they can’t be abiding to health and safety

January 28, 2025
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Reply from JD Gyms - Salford

Hi there

We understand your concern about safety and appreciate you bringing this to our attention. We take these matters very seriously and are committed to providing a safe environment for all our customers.

Best wishes
The JD Gyms Team

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