JD Gyms - Sheffield North Reviews 

263
TrustScore 3.5 out of 5

3.3

Kilner Way, S6 1NN Sheffield, England, GB


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Rated 3 out of 5 stars

Facilities are good. Have not tried any classes yet, nor spent much time in this gym yet but first impressions good. Would be better if more staff were present as there appears to be no one! Also, the... See more

Company replied

Rated 3 out of 5 stars

Really amazing gym and has everything you need. But the toilets are so unhygienic and not clean also the showers are terrible sometimes can be the best part of finishing your workout routine and they'... See more

Company replied

Rated 5 out of 5 stars

-Warm and clean showers (important for heavy trainers you don’t want your muscles get cold to much) -Looking after the equipment nicely and machines get repaired as soon -large gym with a very go... See more

Company replied

Rated 5 out of 5 stars

The knowledge of the female staff member, her friendliness and the sheer size of the gym with plenty of equipment and being open 24/7 helps as my day changes daily with commitments. Love the tre... See more

Company replied


Company details

  1. Gym

About JD Gyms - Sheffield North

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Kilner Way, S6 1NN, Sheffield, England, United Kingdom

3.3

Average

TrustScore 3.5 out of 5

263 reviews

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3.3

All reviews

(263)

4,620 reviews in the last 12 months

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Rated 3 out of 5 stars

Good gym

Good gym, clean and good location.

I do think the gym needs some air con though. It is boiling in there before even starting any exercise! A big fan above the treadmills in the ladies section would be great.

Also, the ladies section would be great if this could be extended as it does get busy in this area and often waiting for certain machines. Another rowing machine would be handy too as I go with a friend and we go on the same things together.

April 7, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for leaving us a review, we love to hear that you are enjoying your gym experience with us ⭐

We really appreciate your feedback and will use this to help us improve our service in the future.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

No brief welcome or induction or tour of facilities.

The space and equipment is fine, the music is awful, as is to be expected. My main issue is I feel you could have a 10 minute tour and induction for new members, so as to make them more comfortable with the equipment. Or at least have it as an option for first timers. I was just wondering around feeling pretty intimidated and lost, and really had to find my own way.

April 7, 2024
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Reply from JD Gyms - Sheffield North

Hi Ben

Thank you for leaving us a review!

If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website.

Best wishes
The JD Gyms Team 💚 

Hi, thanks for the 5star review! It's great to hear your enjoying the classes at our XXX gym. Keep up the great work👍 The JD Gyms Team 💚  

Rated 2 out of 5 stars

I joined and it took me over a week to…

I joined and it took me over a week to actually go as I struggle with angsiety, I trained at home in that time instead.
I finally managed to go today and on arrival I asked a member of staff (there were 2 on today) if there's anything I need to know. I have used gyms before and explained I'm only unsure about using cable machines and that was my main reason for joining and would you mind just giving me 2 minutes to explain.
I was told they were too busy with paperwork to do so.
I asked to buy a padlock for the lockers as your website said I could purchase one on arrival but apparently not. I ended up leaving my bag in the office (doesnt help angsiety).
So I went in warmed up and went over and asked a chap for a quick run through on cable machine, he kindly did so but it was all pointless as you have 10 machines and 3 handles so unable to use them anyway, one of the machines was broke but again annoying I had to wait for something to attach to the cables so I could actually use them.

March 30, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great circuit sessions with Jo Adamson

Great circuit sessions with Jo Adamson, definitely putting us through our paces.
Sweating buckets after doing our sessions, and 3 times a week 👍👍👍👍

March 23, 2024
Unprompted review
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for leaving a 5 star review! It's great to hear you're enjoying using the facilities at our Sheffield North gym, we will be sure to pass this onto the team!

3 Times a week is amazing, keep up the great work!!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Safety

Excellent location,well equipped, clean and safe with plenty of space and fantastic, professional staff.
All in all a great experience.

March 11, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities! We will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

My favourite gym so far

My favourite gym so far. Enough space and equipment. Always clean. Good atmosphere

February 25, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Good value Good range of equipment…

Good value Good range of equipment and as a newbie I didn’t feel out of place

February 15, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

Banned us for practicing kick boxing…

Banned us for practicing kick boxing next to the punching bags and said in the email about danger to people using weights around us and there wasn't even anyone there when we did it

February 4, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for taking the time to leave us a review.

We are sorry to read this, however we must always put the safety of our members first. In this instance, the General Manager must have had the opinion that there was a risk.

You can of course raise a complaint if you disagree with the decision by emailing reviews@jdgyms.co.uk

Hope this helps.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Great gym

Great gym . Nice relaxing place do your workout and go home no staff asking to sign in or out . Also very convenient.

January 24, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for taking the time to leave us a review! It's great to hear you're enjoying your fitness journey with JD Gyms

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Melissa’s HIIT session

A great Saturday morning HIIT session with Melissa! Super motivating and knowledgeable. Can’t wait for more!

February 3, 2024
Unprompted review
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Thursday 8am

My first visit was good,asked about boxing bags and was taken to see them by nice lady who worked there.She told me when the busy times were and when to avoid them.overall had a good hours workout.looking forward to coming more.

February 1, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for taking the time to leave us a review! It's great to hear you're enjoying your fitness journey with JD Gyms!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Love the free classes - best I ever had

This is a great gym. It's mains strengths are it's size, the free parking and most of all the excellent trainers who deliver top quality classes. These classes are free for members and for me they're the best way to stay fit.

I had a class with Melissa earlier today and loved it. Hard but fun workout.

January 30, 2024
Unprompted review
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

I am not a very confident person but…

I am not a very confident person but felt very comfortable in this gym

January 26, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you so much for leaving your review!

We are so pleased that you feel comfortable to come to train with us at JD Gyms! Keep up the great work!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars
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Reply from JD Gyms - Sheffield North

Hi there

Thanks for the great review! It's wonderful to hear you're enjoying your fitness journey with JD Gyms and loving the classes 💪

Best wishes from all of the JD Gyms Team💚

Rated 5 out of 5 stars

Great gym love the fact there have a…

Great gym love the fact there have a lady's bit

January 8, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 1 out of 5 stars

Offer said £10 for January paid upfront…

Offer said £10 for January paid upfront and membership cancelled on the 7th waist of time

January 7, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for your review.

We are sorry to hear your membership has been cancelled. This wouldn't usually happen unless you you initiated the cancellation yourself.

If this isn't the case please do get in touch with our Customer Service team and they will do everything they can to help. You can raise a ticket with them by following the link below:
https://help.jdgyms.co.uk/support/tickets/new

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

There’s can’t get a secure internet…

There’s can’t get a secure internet connection in the gym. That’s why I’m ending my membership- at JD Gym North, Sheffield.

January 6, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for your review. We are sorry to hear you have left us due to the internet connection but we appreciate your feedback!

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Unwanted Xmas present

January 2, 2024
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Reply from JD Gyms - Sheffield North

Hi there

We are very sorry to hear this. We hope you change your mind and decide to give us a chance 💪 💚  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

There are lots of machines and gym…

There are lots of machines and gym equipment to use and there’s a lot of space around the gym

January 2, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Circuit training class

I ve been doing the Saturday morning circuit training class for the past five week and have to say it is brilliant. The trainer who takes it is totally professional and puts a lot of effort it to laying out a circuit that targets all areas. She always gives encouragement and guidance on each exercise. More like this please.

December 26, 2023
Unprompted review
JD Gyms - Sheffield North logo

Reply from JD Gyms - Sheffield North

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

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