JD Gyms - Sheffield North Reviews 

263
TrustScore 3.5 out of 5

3.3

Kilner Way, S6 1NN Sheffield, England, GB


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Rated 3 out of 5 stars

Facilities are good. Have not tried any classes yet, nor spent much time in this gym yet but first impressions good. Would be better if more staff were present as there appears to be no one! Also, the... See more

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Rated 3 out of 5 stars

Really amazing gym and has everything you need. But the toilets are so unhygienic and not clean also the showers are terrible sometimes can be the best part of finishing your workout routine and they'... See more

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Rated 5 out of 5 stars

-Warm and clean showers (important for heavy trainers you don’t want your muscles get cold to much) -Looking after the equipment nicely and machines get repaired as soon -large gym with a very go... See more

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Rated 5 out of 5 stars

The knowledge of the female staff member, her friendliness and the sheer size of the gym with plenty of equipment and being open 24/7 helps as my day changes daily with commitments. Love the tre... See more

Company replied


Company details

  1. Gym

About JD Gyms - Sheffield North

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Kilner Way, S6 1NN, Sheffield, England, United Kingdom

3.3

Average

TrustScore 3.5 out of 5

263 reviews

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3.3

All reviews

(263)

4,620 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed with showers and…

Very disappointed with showers and changing room very dirty lockers not functioning properly after go through at least 6 lockers to find one that you can actually lock poorly cleaned female staff running in and out off man changing rooms really thinking of cancelling membership

October 13, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for taking the time to leave us a review.

We strive to maintain a high standard of hygiene and are concerned to hear about your experience. We appreciate you bringing this to our attention and will address these issues with our team.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

I was first time

I was first time, but really like 🤩

October 11, 2024
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Reply from JD Gyms - Sheffield North

Hi Jurate. Thank you for leaving us a review, we love to see the 4 stars! If you wish for an induction to the gym at Sheffield North, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website. The JD Gyms Team 💚

Rated 3 out of 5 stars

Half of the Machines are out of order

Half of the Machines are out of order. Only 3 benches for bench press in such a big gym when it gets busy you wont get a turn. Other than that everything else is good especially being a 24/7 gym.

September 20, 2024
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Reply from JD Gyms - Sheffield North

Hi Umer. Thanks for leaving us some feedback. Sorry if we have some equipment out of order at the moment, we're working to get them back in action as quickly as possible for everyone in Sheffield North to use them24/7 💪 The JD Gyms Team 💚

Rated 2 out of 5 stars

I’ve accidentally joined the wrong site…

I’ve accidentally joined the wrong site (north instead of south) and tried several times to contact JD to change this with no luck so I’ve paid 21.99 to join and can’t use it as it’s on the other side of town not only that the south side is only 10.99 to join for the first month very annoyed

September 18, 2024
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Reply from JD Gyms - Sheffield North

Hi there, thank you for leaving us a review. We have a member services team that are able to help you with any membership query or issue you maybe experiencing. Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/

In the meantime, you are more than welcome to talk to the team at Sheffield South by pressing the green button inside the entrance, explaining the situation and showing them you have logged a ticket to transfer (with the auto-reply you receive after logging a ticket) for access, whilst our agents get your home club changed. Best wishes The JD Gym Team 💚

Rated 3 out of 5 stars

Ladies section small

I can’t use the gym in the men’s section for religious reasons, hence why I chose to go to JD North Sheffield, because they have a ladies section. However, I didn’t realise that their ladies section is small - its always busy even the ladies who aren’t religious and wouldn’t mind exercising in front of men also gym in the ladies section. And there are only 2 of each machines - 2 treadmills, 2 spin bikes, 2 stairmasters etc - always busy whenever I go.
A lot of girls stay on the treadmill for up to an hour which is ridiculous because they don’t allow others to have a go.
Unfortunately puregym no longer have a ladies section, otherwise I preferred going there because there were lots of exercising machines.
Need to expand the ladies section
Bad network too when I’m using my mobile data

September 10, 2024
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Reply from JD Gyms - Sheffield North

hi there, thank you for taking the time to offer us some feedback for our Sheffield North gym. We understand your frustration with the limited space and equipment availability in the ladies' section. We strive to provide a comfortable and accessible environment for all our members, to train in no matter what their personal motivations for using a separate section of the gym are. We're always looking for ways to improve our facilities, which is why we appreciate your honest feedback.

We understand that we can get busy with everyone having individual goals to achieve, however if you do feel that some individuals are hogging equipment at times, please do not hesitate in approaching a member of the team for them to help.

We hope you continue your fitness journey with us.

Best wishes
the JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing

It is perfect in every way

June 21, 2024
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Reply from JD Gyms - Sheffield North

Hi there Tom, thank you for leaving us a review, we are thrilled to see the 5 stars, our team in Sheffield North will be loving this! ⭐ The JD Gyms Team 💚

Rated 5 out of 5 stars

Enjoyed going to the gym

Enjoyed going to the gym. Good atmosphere and plenty of equipment. I personally love the punch bags.

August 22, 2024
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Reply from JD Gyms - Sheffield North

Hi Paul. thank you for leaving a review! It's great to hear your enjoying using the facilities at our Sheffield North gym and we will be sure to pass this onto the team! The JD Gyms Team 💚

Rated 5 out of 5 stars

Great staff

Great staff, fantastic gym and class

August 18, 2024
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Reply from JD Gyms - Sheffield North

Hi Debra, thanks for the 5star review! It's great to hear your enjoying the classes, gym and staff at our Sheffield North gym. Keep up the great work👍 The JD Gyms Team 💚

Rated 5 out of 5 stars

Great Gym

The knowledge of the female staff member, her friendliness and the sheer size of the gym with plenty of equipment and being open 24/7 helps as my day changes daily with commitments.

Love the treadmill and rowing machines.

Also the £10.00 initial introduction means I can test it out see how my routine works out.

August 6, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

My first experience in a gym for long time...

My first experience in a gym for long time and I was impressed very easy to join ,using the app to get into the gym is a great idea .Me and my wife have been together and find it a great way of getting fitter at our age my only fault with the gym is no staff to ask questions about best equipment to use to be optimal in our individual case .other than that every thing is easy to use and plenty of it .I do like the idea of having to use own lock to secure the doors on lockers .
The madhouse
UTB

August 4, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Wow! Thanks for the 4 star review and comments. It's really made our day. It may be worth speaking with a member of staff to arrange an induction, you can then be shown around and ask any questions that you have.

You can email the gym on sheffieldnorth@jdgyms.co.uk 😀

Best Wishes,
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good gym

Good gym. Some equipment is in need of replacing and updating. Classes are limited also

July 31, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

It's a good gym all lovely people there


It's a good gym all lovely people there

August 3, 2024
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Reply from JD Gyms - Sheffield North

Hi Jack, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Sheffield North gym and we will be sure to pass this onto the team! The JD Gyms Team 💚

Rated 4 out of 5 stars

Fantastic gym

Fantastic gym, lovely atmosphere and great kit to use. The PT’s that work at the gym never seem to be around or aren’t visible when I go . I still don’t know where reception is at the gym. The app could be updated so classes can be seen for the day to show how many members are at the gym . Other gyms have done this so come on JD get updating!

July 26, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Wow! Thanks for the 4 star review and comments. It's really made our day 😀

Thank you for your feedback, it really helps us improve our member experience!

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Impressive!

went here for the first time today and was really impressed. HUGE space with so many machines, clean and tidy. Equipment was in good condition. Look forward to returning.

July 12, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Takes a while for QR to work

Signing up and paying ws easy. Using the gym is not. No emails explaining that a) I can't use the qr code for the first few days and b) once it has been a couple of days I will need a gym manager to reset my account so I can use it. Saving grace is friendly gym staff, a good range of equipment and a lovely clean gym. Luckily I haven't tried to use this gym outside of the manned hours (5am-10pm) yet

June 21, 2024
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Reply from JD Gyms - Sheffield North



Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Good gym with fair pricing, some improvement needed

Good gym with fair pricing. Large with lots of machines.

It would be great to see out of order machines being fixed quicker, for example there is only 1 hip adduction machine and it has been out of order for weeks now :(

Ladies toilets never seem very clean or fresh.

Gym class instructors are always helpful and friendly, great class leaders! I think it would be great for JD to implement les mills routines (really enjoyed these in the past at different gyms).

May 13, 2024
Unprompted review
JD Gyms - Sheffield North logo

Reply from JD Gyms - Sheffield North

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 4 out of 5 stars

Lovely gym with a variety of equipment…

Lovely gym with a variety of equipment to use. Please kindly provide a few private cubicles in the female changing room to use after taking a shower. It would be lovely to have some classes as early as 5:30am such as spinning.

April 29, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 3 out of 5 stars

Good facilities and equipment

Good facilities and equipment, however poor wifi for using training apps and seems very understaffed for the size of the facility.

April 15, 2024
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Reply from JD Gyms - Sheffield North

Hi there

Thank you for leaving us a review ⭐

We really appreciate your feedback and will use this to help us improve our service in the future.

Best wishes
The JD Gyms Team

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