JD Gyms - Sheffield South Reviews 277

TrustScore 3.5 out of 5

3.6

17 Guernsey Road, S2 4HG Sheffield, Lowfield, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great gym with a really good atmosphere and friendly staff. The equipment is clean, well maintained, and there’s plenty of variety for all types of training. I’ve been making solid progress since join... See more

Company replied

Rated 3 out of 5 stars

Great refurb but... They've recently refurbed this gym and the equipment, lay out and general set up if brilliant. However, unfortunately, it's understaffed and unlike pure gym down the road, there... See more

Company replied

Rated 5 out of 5 stars

Best gym ,new member from last week , went in to do a session today , experienced some people trying to come in on entrance, wanted some assistance but there was n one there from staff to assist them... See more

Company replied

Rated 4 out of 5 stars

First week using this gym and i really enjoy it so far, only notes i would make are the fact the broken machines (rowing machine in women’s section) don’t have any signs to say they’re broken. Also ma... See more

Company replied


Company details

  1. Gym

About JD Gyms - Sheffield South

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 17 Guernsey Road, S2 4HG, Sheffield, Lowfield, United Kingdom

  • 1145511566

3.6

Average

TrustScore 3.5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great gym with a really good atmosphere…

Great gym with a really good atmosphere and friendly staff. The equipment is clean, well maintained, and there’s plenty of variety for all types of training. I’ve been making solid progress since joining, and the environment keeps me motivated to stay consistent. Would definitely recommend to anyone looking to improve their fitness and health.

May 12, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello - Thanks for taking the time to leave this review! We aim to provide our members with a safe space in which they can get a great workout in. We do our best to provide a wide range of equipment so that members have a variety of ways to workout, and we are really happy to hear you enjoy using the gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Clean and good

Clean and good

April 21, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello – Thanks for the great review!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Since I was last here

Since I was last here, you have ungraded a lot of the machines and also installed a sauna in the men's changing area.
The one negative point has been the shower facilities. 2 showers out of action and the doors to the showers are not very good. However, that's minor

April 13, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there - Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of our gym. We value your feedback and will take it into consideration as we continue to improve our facilities.
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym for everything

Great gym for everything. The Zumba class is the best mood lifting class and highly recommended the instructor of that class too. There’s more classes on offer too!!!

March 26, 2026
Unprompted review
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello - Thank you so much for the 4‑star review! We’re really glad to hear you had a positive experience. If there’s anything we can do to make it a full 5 stars next time, we’d love to hear your feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

The music is abysmal and far too loud

The music is abysmal and far too loud. I can still hear it through noise cancelling headphones. Cancelled my membership because of this.

March 21, 2026
Unprompted review
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello - We're sorry to hear that the music volume and style resulted in you cancelling your membership. We would always advise members to bring this to a staff members attention if they do have any concerns. We value your feedback and will take it into consideration as we continue to improve our facilities.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Well equipped gym

Well equipped gym, even the cleaner was really helpful explaining things when we joined!

March 8, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi - Thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great overall

Good equipment, lots of stations so there's little to no waiting, clean facilities

February 24, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello - We're happy to hear that you enjoyed the equipment and our clean facilities. Thank you for your positive feedback!
The JD Gyms Team 💚

Rated 1 out of 5 stars

Don't think there's any actual staff

Tried going to an induction, no staff around to help, no idea where the office is. They don't answer emails or calls. Waste of time and money. Can't wait to cancel.

Edit- tried pressing the buttons as instructed to get staff attention, again no response. No staff seen. Genuinely never seen any staff there ever.

February 12, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello – Thanks for taking the time to leave this review. We’re sorry to hear you were unable to find a member of staff for your induction and that you’ve struggled to get in touch. If you can’t see anyone on the gym floor, please press the green buzzer near the entrance and a member of the team will come to assist you. Thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello - Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met expectations. If you’d like to discuss your comments in more detail, please feel free to speak with a member of the team.
The JD Gyms Team 💚

Rated 5 out of 5 stars

One of the best gyms in Sheffield.

One of the best gyms in Sheffield.
Loads of space and equipment.
Open 24 hours, boxing bags, classes, personal trainers and newly fitted sauna.

February 3, 2026
Unprompted review
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello - We're happy to hear that you consider us one of the best gyms in Sheffield! It's great knowing you appreciate our facilities, equipment, and services. Thanks for the positive feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym,great equipment...if obky the…

Great gym,great equipment...if only the hipthrust bar could be in a slightly more dignified place..women don't like to thrust in the centre spotlight

January 24, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello - We're glad you appreciate our gym and equipment. Thank you for the feedback regarding the equipment!
The JD Gyms Team 💚

Rated 1 out of 5 stars

Toilets filthy

Toilets filthy
No instructors for classes several times

January 27, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello - Thank you for taking the time to share your feedback. We’re sorry to hear that the cleanliness of the toilets and the availability of instructors for classes haven’t met your expectations. Our cleaning teams frequently go around the gym and are always on hand should you notice anything, please just let them know.
The JD Gyms Team 💚

Rated 5 out of 5 stars

More Gym Equipment, Better Gym Experience

I really like that my JD gym branch has got more equipment this year.

January 10, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good diversity of equipmeny

I like the diversity of machines and the range of stuff you can do I also like the mirrors and then I like the pull up bars and the climbing rope next to it and I also like the fact everything is sorted into sections e.g treadmills, bench press

January 13, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 4 out of 5 stars

First week using this gym and i really…

First week using this gym and i really enjoy it so far, only notes i would make are the fact the broken machines (rowing machine in women’s section) don’t have any signs to say they’re broken. Also male staff walking into the women’s section, might not bother me so much but i know there are hijabis/muslims that might not have a hijab on etc that would be uncomfortable for them. Besides that no complaints!

January 12, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

I don't have you Sauna

I don't have you Sauna
You don't have more than one bathroom2

January 6, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Chloe is an asset to this Gym

Chloe is an asset to this Gym. Kind hated with great professionalism.

January 13, 2026
Unprompted review
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 4 out of 5 stars

Great but warm

It’s a really big gym with lots of machines but it’s still spacious. My only issue is they seem to have the heating on? Or maybe they just don’t have very strong aircon especially in the weights section it can be quite suffocating and I often end up feeling way too warm and sick. I would love it if it was an ice cold gym so I can work out harder and longer without over heating.

January 5, 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Best gym ,new member from last week

Best gym ,new member from last week , went in to do a session today , experienced some people trying to come in on entrance, wanted some assistance but there was n one there from staff to assist them , they tried ringing waited but no response , later realised that all staff were also busy doing work out . Sheffield heeley gym

December 31, 2025
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 1 out of 5 stars

The music is shit and far too loud

The music is shit and far too loud. You can even hear it in the sauna, which is annoying. If people want music, they can take headphones. The showers are cheap and there's no control over the temperature. I doubt very much they're give me a refund though. Let's see

December 30, 2025
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look