The chest fly machine, adjustable seat doesn't adjust and is stuck on low. Most of the machines weights labels are missing so you dont know the correct kg. All in all needs alot of updating and mainta... See more
Company replied
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The chest fly machine, adjustable seat doesn't adjust and is stuck on low. Most of the machines weights labels are missing so you dont know the correct kg. All in all needs alot of updating and mainta... See more
Company replied
Never been so comfortable in a gym! great facilities, great equipment ect! Don’t feel judged, just everyone doing their own thing! As somebody who starts a gym and then it fades out, I thoroughly enjo... See more
Company replied
Am a full time paying customer , I don’t get to use the full available facilities. Due to my work, I can use the gym at night time only. After 22:00 o’clock. I’m paying full price for it which is... See more
Company replied
Really enjoy this gym, excellent range of equipment, very clean & tidy. Everyone is really nice there & I’ve met some lovely people at this gym - nobody is intimidating & everyone is really supportive... See more
Company replied
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China Street, Fenton, ST4 3NJ, Stoke-on-Trent, United Kingdom
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Although not my usual gym (Newcastle-Under-Lyme) I visited the Stoke gym in Fenton in the morning as I wanted to train with a friend who's local to the Fenton location. I'd had issues trying to upgrade to the multi site membership and the duty manager couldn't have been more helpful getting it sorted and getting us on our way to train. Really great to see such great customer service!

Reply from JD Gyms - Stoke
Incredible gym with lots of equipment to use and clean facilities. Staff are very helpful and friendly

Reply from JD Gyms - Stoke
How I was shown around and been helped and been asked if I needed any help at any time they will be there to help

Reply from JD Gyms - Stoke
It’s a very good gym without w lot to do and you don’t feel rushed to do ur exercise

Reply from JD Gyms - Stoke
It was extremely busy, people hogging machines when not really working out, more like on their phones. People don't return weights so you spend half the time walking round looking for the weights you need.

Reply from JD Gyms - Stoke
gym is good quality , car park to gym is far too small so struggle to park , even the road down the side of the gym is full .

Reply from JD Gyms - Stoke
Loved it. This is my first experience in a gym and I love it. It’s clean, environment is comfortable.

Reply from JD Gyms - Stoke
Gym is good, nice space for workout and flexible timing to do our exercises.👍🏻👍🏻

Reply from JD Gyms - Stoke
Lots of equipment very clean. Paul is a top man always happy to help

Reply from JD Gyms - Stoke
Nice employees helpful and a brilliant equipped gym

Reply from JD Gyms - Stoke

Reply from JD Gyms - Stoke
I got given a free day pass to try out the gym before joining and all the staff I have met so far have been friendly and polite.

Reply from JD Gyms - Stoke
For my first week i have done pretty well. The gym is clean and tidy apart from the mens locker room that smells of strong urine. There is plenty of variety to go at. I havent done a weight lifting routine for years so next time i go i will ask a member of staff if they can show me how to use certain weights properly and make a set plan

Reply from JD Gyms - Stoke

Reply from JD Gyms - Stoke
The fact that there is more equipment available meaning that even at busy times, I can still do my workout without waiting!

Reply from JD Gyms - Stoke
Since spring start unfortunately we starts saving money in here … cold water in showers has been reported multiple times and it wasn’t action at all at last 3 weeks. “Booty” machine it’s out of service for over a month … this equipment need a service in there … it’s not just about numbers of members.. I think this place earn enough money to maintain them equipment properly (cables etc) and turn on again hot water. Fed up with reporting issues in this place. I really recommend jd gym but newcastle under lyme even if amount of people in there it’s ridicules sometimes at least they got new equipment what’s it’s not take over from previous gym, and it’s maintained properly. Also cleaners mopping the floors in locker-room with same cloth what they use for showers cubicles .. (seen many times) Disgusting…

Reply from JD Gyms - Stoke
The staff are really helpful, booked in for an induction and free PT session. This gym is really friendly and nobody stares or makes you feel uncomfortable, everyone is always helpful and friendly, great environment, love going the gym

Reply from JD Gyms - Stoke
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