JD Gyms - Stoke Reviews 393

TrustScore 4 out of 5

4.2

China Street, Fenton, ST4 3NJ Stoke-on-Trent, GB


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Rated 3 out of 5 stars

My first time joining the gym, there’s no staff there to show you around and no instructions how to use equipment. The women’s only area is very very small with limited equipment and very hard to get... See more

Company replied

Rated 2 out of 5 stars

Many of the upper body weight machines at the gym I visited felt unoptimized and loose in certain parts. For example, the arms on the butterfly machine moved differently to each other which made usin... See more

Company replied

Rated 5 out of 5 stars

Really enjoy this gym, excellent range of equipment, very clean & tidy. Everyone is really nice there & I’ve met some lovely people at this gym - nobody is intimidating & everyone is really supportive... See more

Company replied

Rated 5 out of 5 stars

I have been a member at jd stoke for 5 years, after training at most of the local gyms I decided to stick to jd mainly for the quality and variety of the equipment. I train calisthenics and find jd ha... See more


Company details

  1. Gym

About JD Gyms - Stoke

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • China Street, Fenton, ST4 3NJ, Stoke-on-Trent, United Kingdom

  • 1782498880

4.2

Great

TrustScore 4 out of 5

393 reviews

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Rated 3 out of 5 stars

I really enjoy going to gym to keep…

I really enjoy going to gym to keep fit, it’s so unfortunate that almost on every visit a few of the exercises machine are out of order, which limits your options especially if the gym gets quite busy

February 24, 2026
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Reply from JD Gyms - Stoke

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!

It’s great to hear you’re enjoying coming to the gym and using it to keep fit 👍

We’re really sorry to hear that machines being out of order is impacting your workouts. We understand how frustrating this can be, especially during busy periods when it limits your options. Our teams do carry out regular maintenance checks and work with engineers to get equipment back up and running as quickly as possible, but we’ll ensure your comments are passed on.

Thanks again for your honest feedback – it really helps us continue to improve 💪

The JD Gyms Team 💚

Rated 5 out of 5 stars

Clean all round and a lot of space and…

Clean all round and a lot of space and machines to work with

May 20, 2026
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Reply from JD Gyms - Stoke

Hi – Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!

It’s great to hear you’re enjoying the cleanliness of the gym and the space available, along with the range of machines to use – that’s exactly what we aim to provide for all our members 💪

Thanks again for your kind words, and keep up the great work!

The JD Gyms Team 💚

Rated 2 out of 5 stars

Dark and miserable and the equipment is…

Dark and miserable and the equipment is worn and old
Stoke. Fenton

May 13, 2026
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Reply from JD Gyms - Stoke

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.

We’re sorry to hear that the gym hasn’t met your expectations, particularly around the condition of the equipment. This isn’t the standard we aim to provide for our members.

Your comments have been noted and will be passed on to the gym team so they can review the maintenance of the facilities. We’re always looking at ways to improve the experience for our members.

Thanks again for your feedback.

The JD Gyms Team 💚

Rated 3 out of 5 stars

My first time joining the gym

My first time joining the gym, there’s no staff there to show you around and no instructions how to use equipment. The women’s only area is very very small with limited equipment and very hard to get a chance on the equipment as it gets busy in there, a bigger area and more equipment would be great. Parking isn’t great at busy times. Overall good selection in the main area, not tried any classes yet. Seems like a good gym just would like a bigger women’s only section until I’m confident in what I’m doing😊

May 13, 2026
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Reply from JD Gyms - Stoke

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!

We’re glad to hear you feel the gym is a good option overall and that you’ve found a decent selection of equipment in the main area 👍

We’re sorry to hear your first experience didn’t feel as supported as it should have been. If you’d ever like some guidance or a walkthrough, please don’t hesitate to speak to a member of the team in the gym, they’ll be more than happy to help 🙌

We also understand your comments around the size and demand for the ladies‑only area. We appreciate how important it is to have enough space and equipment, especially while you’re building confidence, and we’ll ensure your feedback is passed on.

Thanks again for your feedback – we’re really pleased you’re enjoying the gym overall and hope your confidence continues to grow 💪

The JD Gyms Team 💚

Rated 5 out of 5 stars

Newcastle under Lyme gym

Newcastle under Lyme gym. Great gym with good range of equipment. 10/10

April 16, 2026
Unprompted review
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Reply from JD Gyms - Stoke

Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
The JD Gyms Team 💚

Rated 4 out of 5 stars

The gym is great

The gym is great, lots of equipment & space & really clean. The studio is huge so lots of space in there too. It would be great if there are more combat classes.

March 22, 2026
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Reply from JD Gyms - Stoke

Hi there - Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of our gym. Our timetables are reviewed monthly to meet the demands of our members so please feel free to discuss any suggestions you have with the gym team the next time you visit.
Thank you, The JD Gyms Team 💚

Rated 5 out of 5 stars

Really good gym really enjoy going

Really good gym really enjoy going

March 17, 2026
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Reply from JD Gyms - Stoke

Hello - We're so happy you enjoy our gym and appreciate you taking the time to leave such a great review. Thank you!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very polite staff

Very polite staff
When I was struggling to sign up they advised me how to sign up

March 14, 2026
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Reply from JD Gyms - Stoke

Hi - We're glad you found our staff polite and helpful during sign-up. We appreciate you taking the time to share your positive experience!
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good machines very clean &tidy

Good machines very clean &tidy , lots of cardio machines

March 9, 2026
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Reply from JD Gyms - Stoke

Hi there - Thank you for taking the time to leave this review!
Best wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

Poor machines, bad Customer support

Many of the upper body weight machines at the gym I visited felt unoptimized and loose in certain parts. For example, the arms on the butterfly machine moved differently to each other which made using them a little tricky. Also, I've sent two requests now to end my membership and have received no message back.

February 23, 2026
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Reply from JD Gyms - Stoke

Hello – Thanks for taking the time to leave this review. We’re sorry to hear you found some of the upper‑body machines, including the butterfly machine, not working as expected. Our gym teams do carry out regular maintenance checks, but if you notice any equipment that feels loose or unbalanced, please let the team know on site so they can take a look. Thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good Gym

Gym equipment is super useful and good quality! the staff are lovely and always there to help with anything

January 27, 2026
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Reply from JD Gyms - Stoke

Hello - We appreciate you taking the time to leave us a review, and we are so happy to hear you find our equipment useful and our staff helpful! ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

My friend got me a free day pass,the…

My friend got me a free day pass,the gym was clean and warm,the Manager Paul greeted me and showed me around and i had a enjoyable session, would recommend Fenton JD'S 👌

December 30, 2025
Unprompted review
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Reply from JD Gyms - Stoke

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

JD Experience

Assistant Manager Paul and Craig Locket are really helpful and go out there way to help and are always friendly.

December 29, 2025
Unprompted review
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Like coming to jdgyms very social place…

Like coming to jdgyms very social place and friendly astomphre, alway clean ,All staff are very friendly and helpful

December 29, 2025
Unprompted review
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Really good and friendly gym

Really good and friendly gym! Always feel welcome!

December 29, 2025
Unprompted review
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very friendly gym ,it's always clean…

Very friendly gym ,it's always clean specially ladies only and the ladies changing rooms, staff always on site if any problems.

December 29, 2025
Unprompted review
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 3 out of 5 stars

Decent gym

Decent gym. I just dont understand the pricing jd set. Constant price increase. Gym doesnt have a sauna but its priced the same as other jd gyms with saunas. They should explain why it doesnt have a sauna and reduce the price

December 29, 2025
Unprompted review
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Best gym for functional training!

I have been a member at jd stoke for 5 years, after training at most of the local gyms I decided to stick to jd mainly for the quality and variety of the equipment. I train calisthenics and find jd have the best equipment for functional training, plus high quality lifting equipment. The staff are very welcoming and friendly, place is always clean well maintained. There is also a ladies only area which is useful.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely gym

Lovely gym , friendly people, clean gym props to Trudy and Steve!
Great team of staff
Lots of equipment
Spacious studio!

December 17, 2025
Unprompted review
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hello - We're happy to hear that you enjoyed your experience at the gym! We appreciate you mentioning the team members who made it special.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym and wonderful polite staff

Great gym and wonderful polite staff. Good clean facilities and gym equipment

December 17, 2025
Unprompted review
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

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