JD Gyms - Stoke Reviews 

397
TrustScore 4 out of 5

4.1

China Street, Fenton, ST4 3NJ Stoke-on-Trent, GB


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Rated 2 out of 5 stars

The chest fly machine, adjustable seat doesn't adjust and is stuck on low. Most of the machines weights labels are missing so you dont know the correct kg. All in all needs alot of updating and mainta... See more

Company replied

Rated 5 out of 5 stars

Never been so comfortable in a gym! great facilities, great equipment ect! Don’t feel judged, just everyone doing their own thing! As somebody who starts a gym and then it fades out, I thoroughly enjo... See more

Company replied

Rated 3 out of 5 stars

Am a full time paying customer , I don’t get to use the full available facilities. Due to my work, I can use the gym at night time only. After 22:00 o’clock. I’m paying full price for it which is... See more

Company replied

Rated 5 out of 5 stars

Really enjoy this gym, excellent range of equipment, very clean & tidy. Everyone is really nice there & I’ve met some lovely people at this gym - nobody is intimidating & everyone is really supportive... See more

Company replied


Company details

  1. Gym

About JD Gyms - Stoke

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • China Street, Fenton, ST4 3NJ, Stoke-on-Trent, United Kingdom

  • 1782498880

4.1

Great

TrustScore 4 out of 5

397 reviews

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4.1

All reviews

(397)

4,486 reviews in the last 12 months

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Rated 3 out of 5 stars

Decent gym

Decent gym. I just dont understand the pricing jd set. Constant price increase. Gym doesnt have a sauna but its priced the same as other jd gyms with saunas. They should explain why it doesnt have a sauna and reduce the price

December 29, 2025
Unprompted review
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Reply from JD Gyms - Stoke

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Best gym for functional training!

I have been a member at jd stoke for 5 years, after training at most of the local gyms I decided to stick to jd mainly for the quality and variety of the equipment. I train calisthenics and find jd have the best equipment for functional training, plus high quality lifting equipment. The staff are very welcoming and friendly, place is always clean well maintained. There is also a ladies only area which is useful.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely gym

Lovely gym , friendly people, clean gym props to Trudy and Steve!
Great team of staff
Lots of equipment
Spacious studio!

December 17, 2025
Unprompted review
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Reply from JD Gyms - Stoke

Hello - We're happy to hear that you enjoyed your experience at the gym! We appreciate you mentioning the team members who made it special.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym and wonderful polite staff

Great gym and wonderful polite staff. Good clean facilities and gym equipment

December 17, 2025
Unprompted review
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Local Hero

I have been a member of this gym since it transitioned from Exercise for Less, and both the staff and members are consistently friendly and professional. I have never encountered any issues. The equipment is excellent, and the value for money is outstanding. Being open 24 hours a day makes it the perfect local gym. The staff members—Paul Lee, Trudy Craig, and Sarah—are exceptionally welcoming and always ready to assist with a smile.

December 17, 2025
Unprompted review
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Reply from JD Gyms - Stoke

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Jd fenton

Great gym very easygoing plenty of equipment. Been coming here for yesrs now good value aswell plenty of classes.

December 17, 2025
Unprompted review
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Reply from JD Gyms - Stoke

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym

Plenty of weights, machines etc. the place including toilets/shower areas are clean and tidy. All the staff are very friendly, professional and approachable.

December 17, 2025
Unprompted review
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Reply from JD Gyms - Stoke

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Lea’s class is amazing

Lea’s class is amazing! He’s hilarious and keeps his pilates class very entertaining. Although I think some of the moves are questionable lol I believe him when he says they’re real and I love pushing myself to do the advanced versions. Only been going for a few weeks and I feel a lot stronger already. Thanks Mr Podcast :)

December 16, 2025
Unprompted review
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Reply from JD Gyms - Stoke

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Lea trys his best and is a good for a…

Lea trys his best and is a good for a laughter and very good teacher plitarts and yoga

December 16, 2025
Unprompted review
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Reply from JD Gyms - Stoke

Hello - Thank you so much for your 5-star review! We’re thrilled to hear you’ve had a great experience and that our staff have made such a positive impression.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Lea is good at teaching Pilates

Lea is good at teaching Pilates, he knows his stuff. He’s the best instructor in the whole world. Hes great. I love the Pilates here

December 16, 2025
Unprompted review
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Highly recommend a spin class with lea.

Highly recommend a spin class with lea.
Absolute legend.
Always great motivation and high energy.
Always pushes his class to the best of everyone’s abilities.
Very welcoming to new comers and includes everyone.

December 16, 2025
Unprompted review
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Reply from JD Gyms - Stoke

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym

Very clean and friendly staff Trudi is loverly and Sarah is beautiful lady but Needs more equipment.

December 4, 2025
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I would recommend this Gym!

I would recommend this Gym!! It was excellent:) and staff very helpful also the place very clean. And was Big !!

November 25, 2025
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
The JD Gyms Team 💚

Rated 5 out of 5 stars

Gym is good

Gym is good, variety of equipment.

November 16, 2025
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing

Staff amazing, gym is clean.

November 4, 2025
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Calm quiet atmosphere

Calm quiet atmosphere
Variety of machines

November 4, 2025
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 2 out of 5 stars

It’s good for the money, but one big caveat

It’s good for the money, but the fact that the showers close at 10pm is a deal braker. What’s the point of having a 24h gym if I can’t shower after workout?

October 1, 2025
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hello - Thanks for leaving us some feedback, we appreciate it. We are a 24-hour gym in Stoke, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas). We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you, and you'll have complete privacy. 
Hope this helps! The JD Gyms Team 💚

Rated 2 out of 5 stars

Weights left on machines

Anytime a machine is used, weights are on there. No rules or regulations to put weights back. Most of the gym session is taking off weights already on or finding weights which is incredibly frustrating as it’s every single machine, then unloading weight left from another machine that you need.
Most gyms have rules to put weights back and even warning on membership being taken away which promotes people putting there weights back.

September 1, 2025
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

- Hello - Thanks for taking the time to leave this review. We understand how frustrating it can be and would advise speaking to a member of staff on the gym floor should you notice any members not putting the equipment back. In our gym rules, we do encourage members to keep the gym tidy by returning their weights after using the equipment.
Thanks, The JD Gyms Team 💚

Rated 2 out of 5 stars

There is only one shower room,and it's…

There is only one shower room,and it's always locked, this is a gym there is supposed to be way more than one shower room.

August 17, 2025
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi there - Thanks for taking the time to leave this review. Our Stoke gym is open 24hours and throughout the night, our accessible changing room is open should you need to get changed or grab a shower. We do close some areas (i.e the main changing rooms and saunas) for the safety of our members but our accessible facilities offer complete privacy!
Thanks, The JD Gyms Team 💚

Rated 3 out of 5 stars

Not bad but there is not enough plates!

Not bad but there is not enough plates!
or legs machines.
At least is 24/7.

August 12, 2025
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

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