The chest fly machine, adjustable seat doesn't adjust and is stuck on low. Most of the machines weights labels are missing so you dont know the correct kg. All in all needs alot of updating and mainta... See more
Company replied
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The chest fly machine, adjustable seat doesn't adjust and is stuck on low. Most of the machines weights labels are missing so you dont know the correct kg. All in all needs alot of updating and mainta... See more
Company replied
Never been so comfortable in a gym! great facilities, great equipment ect! Don’t feel judged, just everyone doing their own thing! As somebody who starts a gym and then it fades out, I thoroughly enjo... See more
Company replied
Am a full time paying customer , I don’t get to use the full available facilities. Due to my work, I can use the gym at night time only. After 22:00 o’clock. I’m paying full price for it which is... See more
Company replied
Really enjoy this gym, excellent range of equipment, very clean & tidy. Everyone is really nice there & I’ve met some lovely people at this gym - nobody is intimidating & everyone is really supportive... See more
Company replied
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China Street, Fenton, ST4 3NJ, Stoke-on-Trent, United Kingdom
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Decent gym. I just dont understand the pricing jd set. Constant price increase. Gym doesnt have a sauna but its priced the same as other jd gyms with saunas. They should explain why it doesnt have a sauna and reduce the price

Reply from JD Gyms - Stoke
I have been a member at jd stoke for 5 years, after training at most of the local gyms I decided to stick to jd mainly for the quality and variety of the equipment. I train calisthenics and find jd have the best equipment for functional training, plus high quality lifting equipment. The staff are very welcoming and friendly, place is always clean well maintained. There is also a ladies only area which is useful.
Lovely gym , friendly people, clean gym props to Trudy and Steve!
Great team of staff
Lots of equipment
Spacious studio!

Reply from JD Gyms - Stoke
Great gym and wonderful polite staff. Good clean facilities and gym equipment

Reply from JD Gyms - Stoke
I have been a member of this gym since it transitioned from Exercise for Less, and both the staff and members are consistently friendly and professional. I have never encountered any issues. The equipment is excellent, and the value for money is outstanding. Being open 24 hours a day makes it the perfect local gym. The staff members—Paul Lee, Trudy Craig, and Sarah—are exceptionally welcoming and always ready to assist with a smile.

Reply from JD Gyms - Stoke
Great gym very easygoing plenty of equipment. Been coming here for yesrs now good value aswell plenty of classes.

Reply from JD Gyms - Stoke
Plenty of weights, machines etc. the place including toilets/shower areas are clean and tidy. All the staff are very friendly, professional and approachable.

Reply from JD Gyms - Stoke
Lea’s class is amazing! He’s hilarious and keeps his pilates class very entertaining. Although I think some of the moves are questionable lol I believe him when he says they’re real and I love pushing myself to do the advanced versions. Only been going for a few weeks and I feel a lot stronger already. Thanks Mr Podcast :)

Reply from JD Gyms - Stoke
Lea trys his best and is a good for a laughter and very good teacher plitarts and yoga

Reply from JD Gyms - Stoke
Lea is good at teaching Pilates, he knows his stuff. He’s the best instructor in the whole world. Hes great. I love the Pilates here

Reply from JD Gyms - Stoke
Highly recommend a spin class with lea.
Absolute legend.
Always great motivation and high energy.
Always pushes his class to the best of everyone’s abilities.
Very welcoming to new comers and includes everyone.

Reply from JD Gyms - Stoke
Very clean and friendly staff Trudi is loverly and Sarah is beautiful lady but Needs more equipment.

Reply from JD Gyms - Stoke
I would recommend this Gym!! It was excellent:) and staff very helpful also the place very clean. And was Big !!

Reply from JD Gyms - Stoke

Reply from JD Gyms - Stoke
It’s good for the money, but the fact that the showers close at 10pm is a deal braker. What’s the point of having a 24h gym if I can’t shower after workout?

Reply from JD Gyms - Stoke
Anytime a machine is used, weights are on there. No rules or regulations to put weights back. Most of the gym session is taking off weights already on or finding weights which is incredibly frustrating as it’s every single machine, then unloading weight left from another machine that you need.
Most gyms have rules to put weights back and even warning on membership being taken away which promotes people putting there weights back.

Reply from JD Gyms - Stoke
There is only one shower room,and it's always locked, this is a gym there is supposed to be way more than one shower room.

Reply from JD Gyms - Stoke
Not bad but there is not enough plates!
or legs machines.
At least is 24/7.

Reply from JD Gyms - Stoke
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