JD Gyms - Swansea Reviews 

334
TrustScore 4 out of 5

4.2

3 Glamorgan, Parc Tawe North, SA1 2AA Swansea, Wales, GB


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Rated 5 out of 5 stars

Just rejoined Parc Tawe JD after going to another gym for couple years. Signed up for the les mills body pump classes - and had the first one with Keira Kane this morn! And she was amazing and Ive bee... See more

Company replied

Rated 2 out of 5 stars

Generally an unpleasant gym to train at. The cleanliness is rough and the whole place is untidy. Plates are difficult to locate and staff/ users etiquette is indicative of poor culture nurturing. Lo... See more

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Rated 5 out of 5 stars

I enjoy JD Gyms, I have been training here since it was Xercise for Less. There is a variety of equipment and plenty of space. However, I have noticed the class schedule has been reduced.

Company replied

Rated 4 out of 5 stars

Experience can be improved. Timely update for class schedule. Sometimes it’s being updated an hour ago which brings uncertainty. In case class is cancelled, must be updated on app. A red colou... See more

Company replied


Company details

  1. Gym

About JD Gyms - Swansea

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 3 Glamorgan, Parc Tawe North, SA1 2AA, Swansea, Wales, United Kingdom

  • 1792341034

4.2

Great

TrustScore 4 out of 5

334 reviews

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4.2

All reviews

(334)

4,659 reviews in the last 12 months

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Rated 4 out of 5 stars

Everything is perfect

Everything is perfect in the gym.
But the toilets need a bit of cleaning specially the shower rooms.

July 23, 2023
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Reply from JD Gyms - Swansea

Thanks for leaving us some feedback.

We do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager or let a member of staff know.

The JD Gyms Team 💚

Rated 5 out of 5 stars

Very big gym

Very big gym, everything really clean and nice.

July 20, 2023
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Reply from JD Gyms - Swansea

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Staff are helpful and plenty of…

Staff are helpful and plenty of equipment

July 16, 2023
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Reply from JD Gyms - Swansea

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 3 out of 5 stars

I don’t know the weights of the…

I don’t know the weights of the machines on their own. There’s not much in the girls gym it all seems targeted for glutes and cardio and I feel there should be a cable machine in there at least but other than that it’s a aesthetically pleasing gym

June 30, 2023
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Reply from JD Gyms - Swansea

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on swansea@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent Gym .Great Staff with good…

Excellent Gym .Great Staff with good knowledge off training .equipment excellent 👍

June 16, 2023
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Reply from JD Gyms - Swansea

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 4 out of 5 stars

The gym was cool and quiet when I…

The gym was cool and quiet when I arrived it was spotlessly clean my only gripe is considering it was so quiet there were hardly any free weights available they had been taken elsewhere

June 16, 2023
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Reply from JD Gyms - Swansea

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Swansea JD Wonderfully clean gym and changing…

Wonderfully clean gym and changing facilities/ and really helpful accomplished spin class instructors

June 4, 2023
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Reply from JD Gyms - Swansea

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

No staff on site to help with…

No staff on site to help with membership or access, equipment not working.

Yes we pressed the green button, no staff came, we ended up having to join up using a mobile phone outside the gym, there was no staff to talk to about membership.

June 2, 2023
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Reply from JD Gyms - Swansea

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

There is a green button in the entrance. if you are unable to locate a member of staff, just push the green button and someone will be along to help you.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

I was having difficulty.

I was having difficulty using the JD app I wanted to use a code to enter the gym not a QR code. As I was trying to get some help a female gym assistant I believe he name was Daria was coming into work, she immediately came to help me and went to extraordinary lengths to help me in my confused state. That is why I rate my experience with a five so far.

May 27, 2023
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Reply from JD Gyms - Swansea

Hello

We are so pleased to hear you got the support you needed to access the gym!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 3 out of 5 stars

It's fine but hot and busy

I liked the location. Change room is spacious. Entry is easy - just scan QR code from phone, exit is easy - just walk through.

I didn't like:

1. There's no air conditioning in running section ( where treadmill located ) so it's very hot and stuffy.
2. Treadmill is pretty old, doesn't have a fan either
3. Not enough of training machines - just single instance of each type I use, resulting in queues.

Everything else is good.

May 21, 2023
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Reply from JD Gyms - Swansea

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Great

Was amazing, super friendly staff and plenty of equipment!

May 21, 2023
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Reply from JD Gyms - Swansea

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hi there

Thank you for your review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Best wishes
Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

I love this gym its a great atmosphere…

I love this gym its a great atmosphere and so much equipment and lessons to use or join in. It was easy to join staff are really friendly. I love the fact there is a ladies only gym room opening hours are practically all day and the parking is free for up to 3 hours which is plenty for everyone 😀. I got a gold card which means I can use jdgyms all over the UK which is excellent for me as I travel at for work and so I don't miss out on a workout 😁. I gave 1 star less as its always really busy no matter what time you go but hey better then empty 😊

May 2, 2023
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Reply from JD Gyms - Swansea

Hi there

Thanks for leaving us a review!

We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall!

Best wishes

The JD Gyms Team 💚

Rated 4 out of 5 stars

My experience

The gym is nice
Very good stuff
I didn't give 5 stars because all the gyms that I visited and I know is 24H , and the equipments is updated with the latest.
Some times when its get busy you have to wait long enough for your turn.
Thank you.

April 13, 2023
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Reply from JD Gyms - Swansea

Hi there,

Thank you for leaving us a review, we are thrilled to see the 4 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

Really helpful and understanding staff…

Really helpful and understanding staff , clean well presented gym , great vibe very welcoming .

April 13, 2023
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Reply from JD Gyms - Swansea

Hi there

Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes.
The JD Gyms Team 💚

Rated 3 out of 5 stars

A beautiful and special gym

A beautiful and special gym, but let your ambition be to move to a bigger place and provide some important side things such as the swimming pool, sauna, and other things that benefit the athletes

April 8, 2023
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Reply from JD Gyms - Swansea

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Great layout really nice facility all…

Great layout really nice facility all the weights and equipment you can ask for

March 31, 2023
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Reply from JD Gyms - Swansea

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

Jds gym and staff swansea

The staff are very informative, helpful and polite.
The equipment is kept in good condition and there's a serious but friendly atmosphere in the gym

March 16, 2023
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 3 out of 5 stars

It’s been only 3 days I joined and I…

It’s been only 3 days I joined and I don't understand how the gym operates .

In JD gym app I can see some free online class are there ,but not sure to whom to speak as I am not able to differentiate gym staffs with customers like me.

Evening when busy times I would request other customers to take ample time to complete work out but pass the machine without procrastinating so that other customers can use the machines.Yesterday I was looking for deadlift and waited for 30 mns standing there still couldn’t perform it.

March 16, 2023
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Reply from JD Gyms - Swansea

Hello

Thank you for your feedback. Our staff are always happy to help,. If you are unable to locate someone, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Impressed with the price

Impressed with the price, I haven’t been to a gym for 3yrs and was paying more then. I have only been a member for 2 weeks but am loving it. A great variety of exercise machines and the best thing is I can alternate between eg a cross trainer and then use the studio to do core workouts.

March 10, 2023
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Reply from JD Gyms - Swansea

Hi there

Thank you for your review! It's great to hear you enjoy using the gym overall...

Thanks,
The JD Gyms Team 💚

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