JD Gyms - Swansea Reviews 

334
TrustScore 4 out of 5

4.2

3 Glamorgan, Parc Tawe North, SA1 2AA Swansea, Wales, GB


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Rated 5 out of 5 stars

Just rejoined Parc Tawe JD after going to another gym for couple years. Signed up for the les mills body pump classes - and had the first one with Keira Kane this morn! And she was amazing and Ive bee... See more

Company replied

Rated 2 out of 5 stars

Generally an unpleasant gym to train at. The cleanliness is rough and the whole place is untidy. Plates are difficult to locate and staff/ users etiquette is indicative of poor culture nurturing. Lo... See more

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Rated 5 out of 5 stars

I enjoy JD Gyms, I have been training here since it was Xercise for Less. There is a variety of equipment and plenty of space. However, I have noticed the class schedule has been reduced.

Company replied

Rated 4 out of 5 stars

Experience can be improved. Timely update for class schedule. Sometimes it’s being updated an hour ago which brings uncertainty. In case class is cancelled, must be updated on app. A red colou... See more

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Company details

  1. Gym

About JD Gyms - Swansea

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 3 Glamorgan, Parc Tawe North, SA1 2AA, Swansea, Wales, United Kingdom

  • 1792341034

4.2

Great

TrustScore 4 out of 5

334 reviews

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4.2

All reviews

(334)

4,659 reviews in the last 12 months

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Rated 1 out of 5 stars

The shower floods and showersare tiny…

The shower floods and showers are tiny and can't control the temperature

January 1, 2024
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hi there

Thank you for taking the time to leave this review.

We are sorry to hear that you've had some issues with the showers. There are occasions when things can go wrong. The staff are always checking on this so if there is an problem with equipment/showers or facilities, it will most likely have been reported to the maintenance team.

However, it would be worth mentioning to a member of staff and they can update you on what is happening and how long it will take to resolve.

We apologise for any inconvenience that this may have caused you.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Impeccably clean, well-equipped, and always accessible - Highly Recommended!

As a member at JD Gym Swansea, the 24/7 accessibility, coupled with impeccable cleanliness and a diverse range of equipment, make it an exceptional gym that I highly recommend.

December 30, 2023
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing

Amazing, no complaints

January 3, 2024
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Reply from JD Gyms - Swansea

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 2 out of 5 stars

Equipment over used and care for local members inadequate

The gym I use in swansea has to many members using worn and over used old equipment
Most the stuff there are from the previous owners exercise for less and most be over 7 years old
Currently there are 6 machines out off order down stairs and further more cardio machines out of use upstairs
The equipment is old and has been over used hence why equipment keeps breaking down
And when they are down they are so for many weeks
Wile the membership is over 4k the equipment can't cope with the use they are taking and has been for so many years
Talking of members it is clear to my self and other local that you are happy to to get as many students as possible but care little for us who have been there since before you took it over
You are not a small Company and the very way you have treated locals who have stuck with you is very poor
New equipment is needed to replace the over used and old equipment ther now and it's clear that you can not keep up with the ever more maintenance needed

December 23, 2023
Unprompted review
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 1 out of 5 stars

Standard Gym

Standard Gym, is very busy in peak hours. Not enjoyed.

April 4, 2023
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Reply from JD Gyms - Swansea

Hi there

Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.

To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

Nobody is ever around to help

Nobody is ever around to help, I'm a gym newbie and needed to know what equipment to use to tone certain parts of my body. When looking for a staff member to ask , I couldn't find any.

October 25, 2023
Rated 5 out of 5 stars

Really lovely staff and great…

Really lovely staff and great facilities. Would definitely recommend.

October 11, 2023
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Reply from JD Gyms - Swansea

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 3 out of 5 stars

Not bad!

Music is too loud that if I don't like your music it goes through my headphones. No normal water bottles to buy. No pull up bar in girls gym. 1 entry door which in traffic hours that creates more unnecessary traffic. Equipments are in good condition and lots of machines but no staff to see and only have 3pt in the list.

October 4, 2023
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Reply from JD Gyms - Swansea

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on swansea@jdgyms.co.uk

The JD Gyms Team 💚

Rated 2 out of 5 stars

Bathrooms are terrible

Bathrooms are terrible
Very unclean
Sometimes no tissue roll
And no soap

October 3, 2023
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on swansea@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great

Always welcoming

September 28, 2023
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

I spoke to Justin and owain before…

I spoke to Justin and owain before joining as I was really nervous they assured me I would be OK on the day I walked through the door owain was there and reassured me I would be OK it's my 4th visit and I'm loving coming in fact I actually walked into a class on my own love it keep up the good work guys

September 13, 2023
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

The gym is spacious

The gym is spacious, is clean and tidy and has loads of machines for both fitness and lifting. The free weights area has a ton of adjustable benches and weights. Been to lots of gyms in my time and this one is up there with the best.

September 4, 2023
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 4 out of 5 stars
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hi, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes. The JD Gyms Team 💚

Rated 2 out of 5 stars

All the equipments and the setup are…

All the equipments and the setup are really good. But its hard to find a trainer or manager in a gym so big! Im a beginner and i would require help, but most of the time there is no one around.

July 26, 2023
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Thanks for taking the time to leave this review.

If you are ever struggling to see a member of staff out on the gym floor, please press the green buzzer near the turnstile gates and this will alert someone to come over and assist you further!

The JD Gyms Team 💚

Rated 4 out of 5 stars

Good, large gym with lots of equipment

A very large, well laid out gym, lots of equipment, staff are friendly, good selection of free weights, only down sides, not enough free weight plates when it's busy and a few of the machines are aged and need better maintenance.

July 26, 2023
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on any suggestions you may have, please send an email to the Manager on swansea@jdgyms.co.uk

The JD Gyms Team 💚

Rated 4 out of 5 stars

Nice place

Nice place. Not too intimidating. I really liked being able to join online without all the form filling, inductions, etc. Some of the equipment needs some attention; there are weight pins missing on quite a few machines so can't fine-tune weight.

Overall a pleasant experience. Maybe I'll actually visit regularly for a change.

July 25, 2023
JD Gyms - Swansea logo

Reply from JD Gyms - Swansea

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on any suggestions you may have, please send an email to the Manager on swansea@jdgyms.co.uk

The JD Gyms Team 💚

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