JD Gyms - Swansea Reviews 

334
TrustScore 4 out of 5

4.2

3 Glamorgan, Parc Tawe North, SA1 2AA Swansea, Wales, GB


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Rated 5 out of 5 stars

Just rejoined Parc Tawe JD after going to another gym for couple years. Signed up for the les mills body pump classes - and had the first one with Keira Kane this morn! And she was amazing and Ive bee... See more

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Rated 2 out of 5 stars

Generally an unpleasant gym to train at. The cleanliness is rough and the whole place is untidy. Plates are difficult to locate and staff/ users etiquette is indicative of poor culture nurturing. Lo... See more

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Rated 5 out of 5 stars

I enjoy JD Gyms, I have been training here since it was Xercise for Less. There is a variety of equipment and plenty of space. However, I have noticed the class schedule has been reduced.

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Rated 4 out of 5 stars

Experience can be improved. Timely update for class schedule. Sometimes it’s being updated an hour ago which brings uncertainty. In case class is cancelled, must be updated on app. A red colou... See more

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Company details

  1. Gym

About JD Gyms - Swansea

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 3 Glamorgan, Parc Tawe North, SA1 2AA, Swansea, Wales, United Kingdom

  • 1792341034

4.2

Great

TrustScore 4 out of 5

334 reviews

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4.2

All reviews

(334)

4,638 reviews in the last 12 months

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Rated 1 out of 5 stars

Equipment maintenance is very poor…

Equipment maintenance is very poor grips torn out ,equipment rusty and gives squeaky noises not enough proper weight locks. All machines can use some lubricants why management is ignoring this basic stuffs.

June 8, 2025
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Reply from JD Gyms - Swansea

Hi – Thanks for leaving us some feedback. Our gym teams do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is in full working order. If you do have any concerns about the equipment, please notify staff on site as soon as you can.
Thank you, The JD Gyms Team 💚

Rated 1 out of 5 stars

The music is absolutely horrendous

The music is absolutely horrendous. If you want to go to the gym to de-stress you will actually feel worse coming out. They may as well just say only under 21s can use the gym!!! I actually feel as though when I go there, I am in a nightclub rather than a gym. The music is just so loud, I can even hear it through my earphones!! I just feel worse and more stressed when I leave.

June 14, 2025
Unprompted review
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Reply from JD Gyms - Swansea

Hello – Thank you for your review and feedback. The volume of the music at our gyms is different throughout the day. You’ll find it a little quieter in the morning and throughout the daytime, but a little louder in the evenings. Please don't hesitate to bring the volume to a member of staff's attention though.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

I’m loving it here!

I’m loving it here! Recently joined after being in a smaller gym and it’s a new world! So so handy it’s open early aswell as I tend to train before work. Would recommend JD as it’s clean, extremely spacious and has loads of equipment specialised to lots of different types of training! Best decision I’ve made :)

June 6, 2025
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Reply from JD Gyms - Swansea

Hi Alice - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Swansea gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

I joined the gym for the first time…

I joined the gym for the first time ever while at the gym I was given an induction of a few machines in requested I use. The guy ( I think his name was Grayson, he was from Zambia) was patient and very supportive, everytime he sees me there now he greets me and asks how I’m doing.

June 2, 2025
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Reply from JD Gyms - Swansea

Hi there - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comments following your induction to the gym with a member of our team!
Thanks, The JD Gyms Team 💚

Rated 2 out of 5 stars

The staff are helpful and friendly the…

The staff are helpful and friendly the problems I see in this gym:- The spin bikes are outdated and to be honest a disgrace. Having entered the studio to participate in body pump I found the mats were dirty and well worn also there were only12 steppers and these were in very poor condition. Also most of the clips that slide on the bars need replacing.

June 1, 2025
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Reply from JD Gyms - Swansea

Hello Philip – Thanks for the review and feedback. We appreciate you highlighting our helpful staff. We're sorry the condition of the spin bikes, mats and bar clips affected your experience and will review these issues.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Some of the new equipment is already…

Some of the new equipment is already broken.
Hand gel would be useful as the equipment gets sweaty.

June 1, 2025
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Reply from JD Gyms - Swansea

Hi Julie - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 1 out of 5 stars

Very dirty toilet

Very dirty toilet, closed locker rooms in the early morning hours, I don't recommend if someone wants to go straight to work after training, there is no way to take a shower

May 30, 2025
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Reply from JD Gyms - Swansea

Hi there - Thanks for taking the time to leave this review. Our Swansea gym is open 24hours and throughout the night, our accessible changing room is open should you need to get changed or grab a shower. We do close some areas (i.e. the main changing rooms and saunas) for the safety of our members but our accessible facilities offer complete privacy!
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

It can be very busy but there’s a range…

It can be very busy but there’s a range of machines which is great. I sometimes struggle to find enough plates

May 20, 2025
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Reply from JD Gyms - Swansea

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. If you are ever struggling in the gym, please press the green buzzer near the turnstile gates and this will alert a member of the team to come over and assist you further!
The JD Gyms Team 💚 

Rated 2 out of 5 stars

Nice gym, poor management

Good gym but paid £30 for a month cancelled straight away through the app as I was told to do if I wanted access for the entire month, only ended up being allowed in for 10 days. Ginger fella was also just a bellend and offered no help at all about the situation, won’t be going back.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

I love going to JD gym because it ticks…

I love going to JD gym because it ticks all the boxes for me. The location of the gym has free car park for 3hrs. The staff are brilliant especially classes that I attend with Grayson they are amazing. Sad to see that they have taken Dance Fit from Grayson’s classes.

March 6, 2025
Unprompted review
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Reply from JD Gyms - Swansea

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

JD GYMS Swansea

JD GYMS Swansea , honestly is a great place to workout. The staff are so helpful especially Nkhata Richard . He is the reason I got a membership for my partner and I. His hospitality on the first I came to the gym was out of this world . It was just awesome . Thumbs up

October 18, 2024
Unprompted review
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Reply from JD Gyms - Swansea

Hi there - Thanks for your review. It's great to hear about your experience at our Swansea gym. We will be sure to pass along your kind words about Nkhata. Thank you for taking the time to share your feedback.
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Jd gym

Graysohn is an excellent personal trainer always professional and welcoming. I personally really enjoy attending his classes.

April 20, 2025
Unprompted review
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Reply from JD Gyms - Swansea

Hi - Thank you for your feedback. We are thrilled to hear you are enjoying Graysons classes.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

I’ve been using the gym for since just…

I’ve been using the gym for since just after Covid when it was exercise4less, then jd’s bought them out during Covid, love the gym, have made amazing friends & love the classes! Boot camp by Grayshon 👊 really hard! Has made hell of a difference to my fitness & shape 👌 spin class 👌 yoga 👌 I am gutted that body pump was taken off the menu as I got diagnosed with osteoarthritis in my knees 2 years ago & I joined that class because they weren’t lifting heavy weights, I limped into that class with 2 knee supports on, I could barely walk! Honestly! The difference that made to my life, I can’t thank Louise the old instructor who finished enough 👌 that class doesn’t run anymore ☹️ a lot of people did that class and are as disappointed as me with that decision!! 🤷‍♂️ also the gym buys matrix equipment! The old matrix equipment was far better than the new equipment purchased 🤦‍♂️ it’s just a digital clock , bike, runner 🤦‍♂️ honestly 💩 you should just buy the best life fitness equipment! You make enough money doesn’t take long to pay for that! So I gave 5 stars for my friends! But as a company you could do a lot better!! 👍

April 20, 2025
Unprompted review
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Reply from JD Gyms - Swansea

Hello Gregg - Thanks for taking the time to leave this review! We appreciate you taking the time to share your feedback and strive to provide our members with the best possible experience and will take your comments into account.
Best wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

I have been a member of this gym for…

I have been a member of this gym for about six years. Over the years, the management and staff have changed, but I still prefer to stay because it is clean, well-organized, and most importantly, it has competent trainers. One of the best trainers still present is Grayson his classes are intense but enjoyable. Unfortunately, the Dance Fit class has been canceled, but even so, his classes still have a unique touch. My only complaint is that the monthly subscription fee is somewhat expensive.

April 20, 2025
Unprompted review
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Reply from JD Gyms - Swansea

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Amazing gym

Amazing gym, friendly staff and really supportive PT’s during classes. Highly recommend.

April 19, 2025
Unprompted review
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Reply from JD Gyms - Swansea

Hi - Thanks for the 5star review! It's great to hear your enjoying the classes at our Swansea gym. Keep up the great work👍
The JD Gyms Team 💚  

Rated 5 out of 5 stars

Great gym with an amazing selection of…

Great gym with an amazing selection of equipment. Staff are always around to help with any questions!

April 1, 2025
Unprompted review
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Reply from JD Gyms - Swansea

Hello - Thank you for your kind words! We're thrilled to hear you're enjoying our gym and the equipment.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Value good trainers more

I had been a member of this gym for some years but I ended the contract because I enjoy classes. There is a trainer named Grayson who is amazing at his job and sadly his classes got depleted Grayson is still employed and doing amazing classes but not enough classes. It would be good if you asked others opinions on this and I think you will find he is favoured amongst customers

March 12, 2025
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Reply from JD Gyms - Swansea

Hi there

We appreciate you taking the time to share your feedback.

We value our trainers and their contributions to our members' fitness journeys. We'll certainly take your feedback into consideration as we plan our class schedules.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

GREAT GYM!!!

this gym is so big and filled with loads of great machines, so clean and amazing music, perfect perfect perfect gym. nice staff and great changing rooms.

March 8, 2025
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Reply from JD Gyms - Swansea

Hi there

Thank you for your fantastic review! We're thrilled to hear you're enjoying our gym, from the spacious layout and top-notch equipment to the clean facilities and motivating music.

We're also glad you appreciate our staff and changing rooms. We strive to create a positive and supportive environment for all our members.

Best wishes
The JD Gyms Team

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