All ready cancelled my direct debit after one day, lots of idiots playing stupid games in the sauna and showers. Staff didn’t do anything even though they were present
Company replied
North Promenade (between Vue and Pizza Hut), Thornton Cleveleys, FY5 1DW Cleveleys, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
All ready cancelled my direct debit after one day, lots of idiots playing stupid games in the sauna and showers. Staff didn’t do anything even though they were present
Company replied
Having been to smaller gyms, it’s feels very busy and cramped for space around the many machines but it’s just a matter of finding the best time to go and work around busy periods. Much better selecti... See more
Company replied
Great gym, lots of good equipment, clean and spacious. Lewis the assistant general manager is great - super helpful and friendly. He always makes sure things get reported and fixed when broken and has... See more
Company replied
JD Cleveleys Loads of equipment available regardless of whether you are looking for cardio, machines or free weights. Good range of classes available with experienced instructors who are g... See more
Written by the company
North Promenade (between Vue and Pizza Hut), Thornton Cleveleys, FY5 1DW, Cleveleys, Lancashire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
JD Cleveleys is a great gym, plenty of equipment for both weight training and cardio, the staff are friendly also which is a bonus

Reply from JD Gyms - Thornton Cleveleys
I last reviewed JD Gyms Thornton-Cleveleys in December 2023 when I was just 3 months into gym life. This was the very first gym I had walked into when I joined in September 2023 at the age of 55. I had never been into fitness, gyms, or a healthy lifestyle previously.
I have been to several JD Gyms since (including Derby, Rugby, Newcastle-under-Lyme, Blackpool and Preston) and Thornton-Cleveleys is by far my favourite. I love the atmosphere. Everything in one big space. No need to constantly go up and down stairs (unless you specifically want the studio).
The staff are super helpful and friendly. Caz looks after a great team of people (including Lewis (#1), Ella, Andy, Tony, Oscar, Justine and Lewis (#2)) and the PTs (Carol, Stacey, Mikey and Pres) always seem busy with clients as well as taking time to say hi and be friendly. It has to be said that Caz is a good manager and is night and day compared to the previous manager (Gaz) who did seem to be a source of disgruntlement when listening to conversations in the sauna. I don't hear anything negative these days.
My personal experience is now guided by Carol West, my personal trainer/coach. Having started out training with the brilliant Matty Schmid (he can be credited with helping me fall in love with gym life. He took a very nervous gym virgin and built my confidence and self-belief) in September 2023 and continuing with him as he progressed to duty manager at Preston and now assistant general manager at Blackpool, my journey is now with Carol. Starting training with Carol in July 2025 took things to another level. She programmes my solo training days alongside the in-person PT days and nutrition. Always smiling, making training challenging but fun. Checking-in on progress and ensuring things are kept “on-track” to help me achieve the big goals that I have set for myself. For anyone wondering if it is “worth” having a personal trainer... if you have specific goals then it will certainly help... and Carol West Coaching is certainly one of the best!
The gym itself is kitted out with a great range of equipment. Everything is kept clean, locker rooms are well maintained and the sauna is a good size. We could do with the coffee machine being replaced in the “cafe area” as this broke a year or so ago and has now been completely removed. There is no sign of it being replaced meaning the “cafe” area is just a seating area. I bring my own coffee in, setup my laptop and get a couple of hours work done before training most days.
Would I recommend JD Gyms Thornton-Cleveleys? If you've read the above then 1) Well done and 2) Of course I would! The JD Gyms membership is really good value regardless of which branch you go to, but Thornton-Cleveleys was my first ever gym and will always hold a special place in my fitness journey.
JD Cleveleys
Loads of equipment available regardless of whether you are looking for cardio, machines or free weights.
Good range of classes available with experienced instructors who are great motivators 🙂💪
Gets busy at times but that's a sign of a popular gym
Always staff available and someone cleaning the gym and equipment.
Very reasonable monthly cost as well so no complaints there.
Great gym great team and Lewis is a legend!

Reply from JD Gyms - Thornton Cleveleys
Great facilities, staff are always approachable and super helpful, Lewis is a legend!

Reply from JD Gyms - Thornton Cleveleys
Ella is very helpful. Everyone is friendly. The gym itself is well equipped and always clean and tidy.

Reply from JD Gyms - Thornton Cleveleys
staff are really good at gym can't say same about head office tried to change gym location and they cancelled my membership and had to pay more to join right location

Reply from JD Gyms - Thornton Cleveleys

Reply from JD Gyms - Thornton Cleveleys

Reply from JD Gyms - Thornton Cleveleys
This is a very well equipped gym plenty of cardio machines and plenty of free weights and benches. The staff are very friendly and always ready to help if anyone needs.

Reply from JD Gyms - Thornton Cleveleys
Just started going to this gym. I love it. Lots of cardio machines, weights and classes going on. Beautiful clean changing rooms with plenty of lockers.

Reply from JD Gyms - Thornton Cleveleys
Iv paid 15 quid for first mount gavemybank details ,then recieved an email to say my bank direct debit cnt be setup,iv now been logged out of the app si cannot enter the gym until this is sorted apparently,so my first month is pretty over by the time this will get sorted,

Reply from JD Gyms - Thornton Cleveleys
Good selection of equipment. Always able to get on stuff even when bust. Just easy.

Reply from JD Gyms - Thornton Cleveleys
The gym is nicely laid out and feels spacious. The instructors are really friendly and helpful. There is plenty of equipment to suit all needs.
The gym is clean but it would be great if there were more cleaning products available for customers to clean the machines after they’ve used them.
More plyometric boxes would also be appreciated too 😊

Reply from JD Gyms - Thornton Cleveleys

Reply from JD Gyms - Thornton Cleveleys
One of the best gyms i could ask for everyone there is friendly and approachable. Facility's are amazing and could not improve in any way

Reply from JD Gyms - Thornton Cleveleys
I get too hot, Im trying to improve my running, and I just get so hot. I dont think its cool enough.

Reply from JD Gyms - Thornton Cleveleys
My joining reception was handled in a friendly and professional manner, Andy showed me around and explained things very well asking if I had any specific personal training needs.
Gym equipment extensive/ impressive.
The pricing poing and lack of tie in contract is ideal and persuaded me to join.

Reply from JD Gyms - Thornton Cleveleys
Sign up process was straightforward, the selection of equipment is fantastic, there is a great car parking area which makes it convenient.
Couldn't recommend enough!

Reply from JD Gyms - Thornton Cleveleys
Lovely gym,loads of equipment!,friendly atmosphere too!,equipment is always clean! 👌

Reply from JD Gyms - Thornton Cleveleys
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.